We do not wish to simply complain but to help Across the World Adoptions - and other agencies - improve.
We began conversations with ATWA in early April of 2017. We went to ATWA because we specifically wanted to adopt from Honduras because I am half Honduran. We emailed mostly with Shonna and Melinda who is based in another state. We filled out the initial paperwork and made an appointment for an interview at their offices in Pleasanton with Karen who handles the home visits. All went well. We discussed why we were interested in Honduras. In an email exchange with Karen we were asked if we were certain that we wanted to go ahead with Honduras because it could take a few years. We answered that we were and moved forward with the process. Next came the home visit in June which went well.
Meanwhile, we continued with the vast amounts of paperwork which is required of any adoption. We completed the home study in July. It clearly states we were interested in a child from Honduras. We finished all of the initial paperwork in early August and next came the country dossier with requirements for the country of interest which was sent to us by Melinda with the title, "Honduras Dossier." Two weeks later I emailed Melinda asking for help with the dossier. The packet came with directions but some were confusing especially if you have never done this before which, Melinda didn't seem too sympathetic about. It required notarization and apostilles of documents that were incredibly difficult to get a hold of because my wife was born in another country and we were married in a third country where our son was born.
We spent weeks and around two-thousand dollars having our paperwork notarized and apostilled, and mailed to and fro. At least 15 documents from 3 different countries, and 5 different states in the US. In November, we reached out to Melinda via text and email to let her know we had completed the dossier and wanted to know what the next step was. She did not reply. We then reached out to ATWA and asked them for help in reaching Melinda, and about what we should do with the paperwork. They said they would reach out to her and would get back to us.
We never heard back from Melinda at all. When we heard back from ATWA, they told us they never knew we were interested in adopting from Honduras and that they had stopped adoption services from Honduras because it was taking too long. We asked to speak with the director. It was around Thanksgiving so it wasn't the most convenient time. The issue for us was that some of these documents are time sensitive and expire. Several of them only had two months left. It took another 4 to 5 days before we received a call from Cara who is the director of ATWA.
It was a little surprising but she had not yet spoken to Melinda when she called us but I'm sure she had her reasons. We explained what happened. She reiterated that no one knew we were interested in Honduras. Her reasoning was that we had not paid the $500 fee to enter the program. That was true. And the reason for that was that in April, when I received and email from Melinda stating the price of the home study fee and for entering the Honduras program I wrote back asking if that was all we needed to pay for the initial fees. She never replied. We paid the home study fee and that was it.
It was 20 minutes into the conversation before Cara finally offered some kind of apology. She said she wasn't sure why Melinda had given us the dossier without checking to see if we had paid the fee.
We had just spent eight months in this process for it all to fall apart because of a $500 fee and a colossal lack of communication. We were devastated. My wife and I are in our 40s, we are mid-career successful professionals who work in media/communications. We don't have a lot of options at our age, nor time to waste.
Since that final conversation with Cara from ATWA, we have discovered that, in general, other adoption agencies are much more communicative and sympathetic to the situation of those who are thinking or decide to adopt. We are picking ourselves up and moving towards a domestic adoption, and excited about beginning a new stage in our lives with our son and soon-to-be adopted child. read more