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    ACP Tax Services

    5.0 (1 review)
    Closed • 9:00 am - 7:00 pm

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    Services - ACP Tax Services

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    Sus Servicios - Business hours, not true to the information there.

    Sus Servicios

    (136 reviews)

    Sylmar

    I WILL NOT RETURN! I've been a loyal customer here for over a decade, but after tonight's…read moreexperience, I won't be returning. I had an appointment scheduled for 6:30 PM, yet walk-ins were continuously taken ahead of me. After waiting for two hours, I still had not been seen. At one point, the front desk assured me I was next, but another full hour passed without any update or acknowledgment. It's incredibly frustrating and disappointing to have an appointment disregarded like this especially as a long-time client. If you're UNABLE to manage both appointments and walk-ins effectively, then you shouldn't be accepting walk-ins at the expense of scheduled customers. Respecting clients' time should be a basic standard. Unfortunately, that was not the case tonight. I ended up leaving and taking my business elsewhere, and I won't be coming back. EVERYONE looked flustered and stressed out. I wouldn't trust someone doing my taxes if they were acting like this because they can easily mess up numbers. I'm also leaving a google review. And let me add before the owner tries to respond with some BS. This was a day before the tax deadline. It doesn't matter if it's the same day. Do not OVERBOOK if you can't handle the workload and do not take walk in's before appointments.

    Out of state resident who has been going to this place for 8 years now. Figured it was easier to…read morehave them files my taxes this year since I'm an existing client. Had an appointment scheduled with Joe for a 12 pm. On 3/19. Iris called to let me know he was running late and offered a 3:30 appt. Iris confirmed he could do out of state calls with no issues. Joe didn't call or text until 4:15 and just says "hey it's Joe the tax guy. Call me." Just really inconsiderate of peoples time and especially when I'm willing to still give this place my money to do a simple tax return. And bringing in a new client on top of that. Not sure if he just thought he couldn't make enough money out of me or something. No call to reschedule or apologize was ever provided by either Joe or Iris.

    Klean Books - Are you stressed about your bookkeeping, taxes, payroll, and more? Don't worry. We are here to support you and ensure you are covered.

    Klean Books

    (11 reviews)

    Lake View Terrace

    This is tough for me because I used Klean Books for 2 straight years and had a great experience and…read moregot a much bigger state return than I expected. This year has been another story. Back in April I left work early to get home to my scheduled meeting with John, meeting gets canceled 10 minutes before the time and we file for an extension not the biggest issue but slightly annoying since I left work early. Fast forward to a month before my extension deadline I try and log in to their internal system, my account is deleted. Was able to get that resolved but another small issue. The big one is trying to schedule a meeting with John. His calendar link on the client portal is broken. Then he's not responsive to texts/calls/emails. And he has read receipts on his texts so you can see he's looking at them but not answering. Overall I'm pretty bummed because the first 2 years were great but this one has been extremely tough to get even a routine meeting scheduled. Will likely take my business elsewhere next tax season.

    Since we needed accuracy with our tax preparation, I decided to try Kleanbooks, and we've been…read morehappy with the results! With the tax filing deadline a few days away, John and company did all they can to get our taxes done on time without sacrificing accuracy. Through John's guidance, we were able figure out the correct deductibles we should file, decreasing the taxes we owed significantly. John and company went above and beyond our expectations. Compared to the other tax services I considered and interviewed, only Klean Books excelled in customer service because of their dedication to professionalism from start to finish. The fact that Klean Books uses a secure tax preparation portal makes the other tax preparation services I've interviewed look unprofessional and not trustworthy. That said, I unequivocally recommend Klean Books' services!

    ACP Tax Services - taxservices - Updated October 2026

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