Delivered the porta potties with trash and cigarette packs already in them. When we asked if they…read morewould come and clean them they said "there is no way the units were delivered like that, we will not come and clean them". Horrible customer service and zero regard for sanitation. if I could leave a zero star review I would.

I called today to rent one out house for Saturday July 5th and he told me it was going to be over…read more$200. I proceeded to tell him the last time I rented one it was $125 he said oh yes it went from $125 to $150 and since you called after noon today. It's going up to $200 and the closer you get to 4th of July it's going to go up more. Well if that's not price gouging I don't know what is. Last time I checked July 5th was AFTER the 4th of July, the holiday is over. Companies should not be allowed to do this it is total price gouging and it's actually illegal.

I don't typically write reviews, but this place has been fantastic to work with. If you need to…read morerent something, I highly recommend them!!!

These people are the absolute worst in the area. The owner is a complete jerk. My fiancé called to…read moremake the last payment a month before our wedding and the owner told her that no payments had been posted. She responded as anyone would (without yelling or using foul language) and the owner refused to accept her payment and told us they will not rent to us...after we had already paid them! My sister also rented from them and had a similar problem (as another reviewer) with the dance floor being completely unusable. Throughout the entire process, the owner and all the staff were rude, unfriendly, and unprofessional. I just got off the phone with them, as they refuse to talk to my fiancé now, and the owner said she's posted a refund to our debit card but the transaction hasn't showed up and this is day 3. When asked how long it usually takes she responded: "I don't know, I'm not a credit person." in a very rude, cold tone. I'm afraid I may have to report them to the BBB and get in touch with an attorney in order to get our money back. The whole experience has been utterly terrible. We were initially quoted a price for tent + table + chairs + dance floor. They itemized the costs. When we removed the table and chairs, the price did not lower accordingly. The difference was a few hundred dollars higher than it should have been. It appears as if they set the cost at whatever they feel like at the time. If you want your wedding and/or party to be a disaster, these are your guys. Otherwise, save your bride the stress and look elsewhere :) Update 6-6-11: They short-changed us on the refund. BBB complaint was registered in hopes of receiving the rest of the refund. Update 8-8-11: BBB closed the complaint unresolved: "Customer not satisfied with business response; BBB did not find business made good faith effort to resolve complaint". The complaint was to receive the rest of our refund to which the owner went on a 450 word rant about how good her business is, how many weddings they have a week, what liars we are, and how terrible we were as customers. Conclusion: This business has treated us like the trash. The owner is incredibly rude and our very simple problem of a refund was not resolved (they were willing to take a BBB hit rather than issue a full refund?? Talk about a hard-headed morons!). A business that dropped us days before the wedding and wouldn't even issue a full refund...I can't imagine why anybody would want to do business with these scammers.

These guys helped me make a last minute party for 150 guests... in 4 days! We rented a 40' by 60'…read moretent with walls, 25 tables, 125 chairs & table linens. We had a flawless set up & tear down, the equipment was in great condition & the linens looked brand new. Brad was extremely helpful and prompt in his communications from the beginning. He not only beat all competitors prices, but he also provided the best customer service I've ever had with a rental company. The office manager, Nikki, had a "yes" attitude from the first phone call & was a pleasure to work with. I could not recommend Cook Party Rentals enough! We will exclusively rent with these guys in the future.

Called to get information on a specific item. The woman that answered the phone was incredibly…read morerude and hung up on me. Needless to say, I will be gone with a different rental company.

Service may or may not be good, I don't know, the lady said she doesnt do small parties and…read morechuckled a bit. For a business I expected the person on the phone to be more polite and helpful but she gave off a negative vibe! Tri County Rentals in Bloomington, IL is very helpful and kind! I know who will get my business no matter the size of the party!

Called for a quote and the woman answering the phone was rude. Asked about an item on their website…read moreand she wasn't answering the questions I had.

I rent for my company and the kids love all the inflatables. They even have buzzers for game shows…read morethat are a super fun element! The service from the staff is always friendly and on time! Great company and great employees! Would highly recommend!

From the owner: We are a family-owned and operated business that has been providing party fun since 1996. We offer…read morea variety of rental options including inflatable bouncers, inflatable slides, inflatable obstacle courses, carnival games and so much more. Contact us today to schedule your rental!