If I could rate it 1 star I would have. If you have to cash your check do not go there. Went there…read moreto cash my check (coming from VA beach where there are multiple cash check where you do not have to have all these extra membership fees all this extra mess within the DC area. The representative had a nasty attitude (seems to be a latino based business) saying that because the check was already sign they cannot take it or go to a bank and push my check back. I was trying to explain to her that normal check cash do no have that specific requirement and was willing to show her my ID (which has my same signature ahaha) but replied "we'll go there then" I called the manager and when I voiced my complaint he hung up the phone not trying to make it right and now will not return my calls. Will make a review where ever I can. Not sure if they carry a nasty attitude because of the location however there is no reason to be that way and a customer physically called you for services at your establishment could be racially profile.

I visited Ace Check Cashing, located at 1786 Florida Avenue NW. I wanted to cash a check as well…read moreas pay a utility bill. The agent was prompt in handling my documents. The wait time was short and the agent was courteous.

From the owner: Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cards…read more ACE Cash Express, Inc. is a leading financial services provider, specializing in check cashing, bill pay, money orders, and debit card services. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by providing convenient, immediate access to financial services.

Trashy, dirty and low quality. They refused us service with no ex platoon or interpreter because no…read moreone that worked at the establishment spoke English. After minutes of confusion we started writing notes snd she basically told me I don't have an account there and I let her know I would like to make one after watching multiple other Spanish speaking people EFFORTLESSLY get service. Eventually the lady who was supposed to assist us went and grabbed a guy that was working at another area selling lotions and perfumes to comes translate. All he basically said was that she can't help us because she can't and she can't cash our check because she won't. The only reasoning was a check was over 2 weeks old but I had another check that was only 2 days old as well but she refused to give us service regardless. None of the workers speak a lick of English. I would not trust them with any of my information as far as ID/passport or the needed Social security information.

The fact that I called to ask a simple question and got hung up on then called back twice and no…read moreanswer. From the looks of it they obviously have bad service and I didn't even make it through the door.