So once I actually found this Western Union (since my GPS kept saying it was on the left and it's…read moredefinitely on the right), it wasn't really much of a Western Union at all. It's more of a dimly lit corner in a very sketchy liquor store. I just so happen to see the very bright black and yellow Western Union sign in a window out of the corner of my eye. So we tried to turn into the parking lot but it's a damn near impossible right to make. ESPECIALLY at the last minute if u don't know its there (which we did not). So we had to park somewhere else and walk to it. I do not have a lot of experience with Western Unions but I know there's got to be better looking and more conveniently located ones than this. I filled in some paper work with the few answers that I knew and handed over my ID and they handed me my money. That part, at least, was easy. Especially since I didn't know my transfer number or location and the amount since my dad called himself wiring money to me as a surprise for Christmas. So it seems that as long as you have your ID, they can help you. But this was only after standing in the main line of the liquor store just for them to point me into the Western Union corner which is actually a counter in between some fridges filled with malt liquor. The service is questionable, the location is questionable, the clientele is questionable. Avoid this Western Union like the plague.

the absolute worst company i've ever dealt with. they stole $68 from my account and deny the fact…read morethat they did. all receptionists are rude and to put it lightly, stupid. the end. this place sucks. no one should use western union unless you want them to steal money from you.

This place is in a slightly sketchy spot and is sketchy as a whole. Not uncommon to see crackheads…read moreenter/exit. Folks coming in to try to buy single cigarettes, Blacks, etc. (and not having enough money) is common. I've been here a few times and it's pretty much the same experience every time. Inside, you will find some random snack, snacks, and drink drinks, a ton of smoking supplies, a various types, Western Union booth, and a lottery/horse racing/betting area. When I need to send funds to my fam in other countries, I stop in. The Western Union is in the back. There used to be a man who worked at that booth. Now, there is a young woman who is pleasant enough. My biggest complaints about this place are the clientele and where it's situated.

Bruh. This dude said he couldn't cash my check, I just moved to the area and had previously been…read morecashing by my other house at a western union. Dude said he couldn't cash my check there. Started with a attitude too, don't give this dude business yall.

The place smelled like dirty Vajay-jay..... Then the rude cashier told me the check was fake and…read morewould not give me my DL or check back. LONG story short, I called the police and they eventually found out the check was NOT fake and cashed it. The manager came and was very nice and apologized for everything. And that is the ONLY reason why they have 2 stars.

Rude service, incompetent and lack of viable policies regarding verified check to be cashed based…read moreon age of check-declined to cash. In addition, I am partially disabled, can only walk with a walker and cannot stand for any length of time. I politely asked for a seat, and the cashier said one word, "no", very rude.

Went an hour after opening on a Saturday, and there was already a line almost to the entrance. The…read morelobby/line is pretty small (there is a seating area with a few individual chairs that's a bit wider than the actual line). When I went, it was pretty much a cluster with no clear directions from staff on which line to go into (the first window was specifically for business accounts but this wasn't made clear so non-business customers were accidentally waiting in that line). It was almost as bad as going to the DMV. Total there's 4 windows, but when I went only 2 of the windows were open for the majority of customers. 1 window was only for business accounts and the window next to it was only helping those needing to withdraw cash (even when they didn't have any customers they were unable to help the rest of the customers waiting). There is a small parking lot wrapped around the building, when entering though be sure you don't accidentally get in the drive thru lane. If you're in a rush, wouldn't recommend this location. If you're willing to wait, bring something to drink and/or read.

Manager was very rude and unprofessional. It was surprising. Earlier today, the ATM was broken so…read moremy parents had to go inside the branch to retrieve their unemployment benefit via Bank of America debit card. The teller did not return the debit card and parents had to return twice to the teller and ask for the debit card. The teller said she gave it back, but this was untrue. I went with them the third time and requested to speak to the manager. The manager did not even apologize and instead asked if I was there during that time. The manager "M" insisted that the card was returned along with the envelope and Driver's license but it never was. My parents thought the debit card was within the envelope and as there was a long line behind them, wanted to give way to the next person in line. We requested kindly for the manager to review the video footage as there were 2 cameras pointing directly at the teller. He response multiple times were, "we don't have video recording" "those cameras don't work" and then, changed her answer later to "there may be a clip of him (parent) walking into the branch and leaving but there's no clip of the actual transaction." She also stated that "we don't have access to those clips." At least try. We simply asked for them to review the footage because the LENGTHY application process for unemployment, subsequently calling, waiting for HOURS for a replacement card, and reporting the card stolen is not easy. The least the manager could have done is apologize for the inconvenience and provided a course of action... even having the employee/teller be with us and sitting us down to discuss the matter would have at least given us a positive outlook. She does not know what it is like to be unemployed, laid off, due to this covid-19 pandemic and have to spend hours applying and waiting weeks for approval.

Kecia Kirby is the best! She is so professional and gets the job done! Go to her next time your…read morethere!

From the owner: Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cards…read more ACE Cash Express, Inc. is a leading financial services provider, specializing in check cashing, bill pay, money orders, and debit card services. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by providing convenient, immediate access to financial services.

Incredibly rude service here. We went to place a money order. The woman working looked at us like…read moreshe really didn't want us to be there. We placed the order and went to pay with a debit card and she told us that it was cash only. We asked if they could take a debit card and she shrugged and repeated, "cash only." Wow, ok. Clearly they don't care about customer service here. Terrible, terrible, terrible business that you should avoid.

The tellers here are so ghetto, so rude they make you want to wait until they get off and fight…read morethem. They're very unprofessional which is why they probably don't work in actual bank branched it's unfortunate that we get this type of service for our hard work payout. Don't go here they'll have a million excuses to not help you

From the owner: Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cards…read more ACE Cash Express, Inc. is a leading financial services provider, specializing in check cashing, bill pay, money orders, and debit card services. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by providing convenient, immediate access to financial services.