The customers service and attention the lovely ladies give is amazing. Susan was great.

The girls are always helpful and so nice here. I've never had an issue really a total the opposite very attentive. Full of information billing of any sort. The loans is not bad here. Since Cove it happened, I had to come and visit her quite often. The normal also because I just very helpful but I appreciate that and make such an easy process doesn't give me a heart aches, and when I come into my payments, they take care of me very efficiently read more

See all

So this is by far :the best ,Ace cash Express from 14 or more that I took a lawn from ;the service;the flakcebility ;the understanding of the costumers Hardships n situations is very well ;plus very honest Employees/cashiers ;very fast n professionals ;100% I recommend to choose: this location!& read more

They were the friendliest ladies that made my first time process so easy.The Old days you would get all kinds of paperwork and with Edith helping thru the process, just made it so relaxing thru the process,If you ever find yourself in a bind,Try ACE Cash Express! read more

I looked on the internet and it closes at six o'clock, even though I am here at five o'clock, they have turned off all the computers and they say they will not help. It's ridiculous. If you can't help, why are your working hours different on the internet at this hour? read more

I was offended immediately as soon I presented the check which I was trying to cash that lazy guy immediately I lied ....we can cash personal check and he hand me the check. I turned around on my way out I was reading the ter and conditions and (personal/3ed party check) stand out like soar dumb . Then the manager came out to tell me...if we can't talk to the lady we can't cash it with out trying to call the lady who as give me the check. so i asked for the check back . I don't recommend ACECASHEXPRESS they are rude, and lazy . read more

So unprofessional I almost had to beat up the cashier for being so rude to me. Shut this place down asap lmaooo

Fantastic service and reasonable rates. Very fast with decisions and the staff tries to work with you.

Ladies working we're not only rude but lazy to boot. I wasn't told any information as I was applying and was just told "sign here" they ended up signing me up for something I didn't even want and I ended up leaving with less money than I had going in. Terrible customer service and frumpy attitudes all around. read more

Express HA!!!!!!!!!! Horrible service- very frustrating.....my bank was closed so I went there to cash a payroll check, after about an hour and a half of verifying my place of work, the bank, and whatever else she was not doing to help me, I was told that they could not cash my check because only one other person had cashed a check from my place of employment there before and the number they had on file was different from the current one, listed on the business card that I provided. I understand there's a protocol, however being as though I provided all proper identification, and that the sales rep verified that the check was legitimate through the bank and by my employer- I chopped this up to not only a waist of time but a underpaid employee with a over exercised power-trip! read more

It's Great To Know I Can Come Here And Be Serviced. The area is a little shady however That shouldn't Deter You From Stopping by to Get What You Need.Good Service Needs More Staff As Well and Security indeed!! read more

Don't go to this place lady upfront completely rude every time I come in treated unfairly I can't wait to report her. Nasty attitude! Feeling as though she can treat people any way and keep her job is not how the real world works let's see how long she will be working there! read more

3/5 stars. The tellers are friendly and offer additional services, but they also take care of basic needs like cashing a check, in a timely manner. There are sometimes long waits due to people applying for loans etc. The shopping center is usually populated with Homeless people who often ask for money. There's a 7-11 next door to Ace, as well as a Burger King. 3/5 stars because of the location and no presence of security. read more

I've been going to Ace Cash Express for over 20 years and the service is Excellent , I'm always treated with respect and I would recommend this location , and Miriam is a very nice lady once you get to know her, she is a very caring lady, I've also known her for 20 plus years! read more

Unprofessional and they do not have any customer service experience. This is not their company, so they do not care to assist the customer. My experience was so bad and a waste of my short 30 minute lunch break. I had to call their corporate office to complain. You can't fuck up this many times. #1. Prior to visiting the location I asked specific question to ensure I would not waste a trip. #2. When called in I asked Ivan (rep) to look into my file to see what I would need for a loan (returning customer) and explained to him my check was deposited. He stated all I needed was a bank statement/proof the check cleared (all I heard was laughter in the back ground while he put me on hold, so I was concerned that he had NOT looked into my file). #3. I asked Ivan what my name was, he stood silent. I asked him if he looked into my file and he laughed and said no. I repeated my name and again, asked him to please check what I would need to re-take out a loan and the day my check was sent in the bank (sometimes, with payday loans businesses, if they deposit your check, it takes up to 5 days in order to be approved on a new loan). I just wanted to ensure what I needed so I wouldn't waste a trip. He gets back on the phone and again says all you need is a bank statement. #5. I asked to speak to the manager (Marian Rodriguez) to see if she could over write this, she confirmed I would only need to bring in a bank statement because the check had gone in and it was less than 5 days ago and needed proof of clearance. #6. I was a HUGE obstacle to obtain the bank statement, however, made to Ace to process the loan with a very short lunch window. #7. When I arrived, the manager was eating a bowl of noodles in the background laughing away with a friend (basically the friend was just hanging out while they were supposed be working) and they both sneaked into a small back storage room when I walked in, where you can hear them laughing in the background (very unprofessional). #8. Ivan then assisted me and I handed him my bank statement, my blank check , and he started to process the paper work. #9. As he's processing the paper, he starts to talk to the manger and the female who are in the back room; they start making fum of an Albino customer who had came in that day. He was like "Ivan said; "Wow!!! I have never seen one before...laughed, said yeah, they're called Albinos.,how weird"!!!, and the females kept laughing with him. He then stated, "Imagine if he does it with a black girl"?!!!!! These were very racist remarks and borderline law suit!!! I was so offended by their conduct and remarks. Is this company ok with Bigots representing them? #10. Ivan then hands me a form and laughs and says, "Sorry! You were denied"?!!! WTF? I was livid after I read the form as to the reasons why,...YOU FUCKEN IDIOTS!!!! I HAD TO WAIT 5 DAYS TILL I CAN GET OUT A NEW LOAN?!!! who trains these shit heads?! I asked specifically for stipulations?!!!!! They must not understand clear English. Should I have said it in SPANGLISH. They were obviously too distracted with their Friday chill mode and more concerned with hanging out instead of working and helping their customers. Get your head out of your ass and earn your dollar. #11. When I asked the rep who assisted me name he said, Ivan. I asked for his last name; he refused. I asked to speak with the manager, he stated she was on lunch. I asked what time she will return. He said 30 min. I asked at what time she left, he said I don't have to share that with you. I asked for the managers name, "he said I don't have to give that to you". This bitch is hiding now in the back room with her friend quiet as can be. I noticed her business cards on the counter and grabbed one. I said her name; Marian Rodriguez, and I asked for then corporate number. After Ivan provide me with the number, I ask for the regional's name, he again refused to say. #12. You would have thought the back room caught on fire because this bitch (Marian Rodriguez) jumped out ready to fight! "Call duh manayer!!! Call duh manayer!! she kept shouting. She started shooshing me out of the place when all I asked was to address my complaint with her, not with Ivan who obviously needs serious training on the ACE protocol. His "Manayer" obviously lacks training herself. Maybe Ace needs to go back to their hand outs and provide them with the basic proper training. read more

i have been coming here for 9 years and have never had a bad experience,they have gone out of there way even for the smallest things...this place is not even close to where i live but i go out of my way just to go here... read more