Mrs. Keisha was absolutely amazing. I received a warm welcome, the moment I walked in the door. She…read moreexplained all the terms & we had a wonderful convo about our families. I'm currently pregnant and truly enjoyed the advice and stories Mrs. Keisha shared!! I will definitely be back!

I needed unexpected repairs on my car, and stopped by this office because of how close it was to my…read morehouse and job. The manager that helped me was extremely quick, professional, and friendly- I was approved and done within half an hour, and I appreciated their discretion and professionalism. The fees seem to be standard compared to other cash advance places (this was my first time using one, but I did call around to other places). All I had to have was my ID, access to my checking account, proof of employment, and a valid cell phone number. I would definitely use their services again.

Great credit union and the employees are amazing. A+ service…read more There isn't a sign out near the road, so it may be confusing getting there unless you're used to it, have a map (like Google Maps), or are great at following directions. They are open Monday - Friday and close before 5 pm. There is not a way currently of transferring money and receiving it over the weekend. You can move funds or check your balance and more through their website.

They steadily charging overdraft fees even when there's money in the account. I hate this bank. I…read morewatch my account closely. I check my balance several Times a day. Tell me why when I went to bed I had one thing pending and had a positive balance and I wake up and I'm overdraft. And this isn't the first time.

I've been with Sabine Bank over 3 years now and everyone that works there is so nice and polite…read more They do a great job with anything I have a question for or help with everybody in that bank is very nice and professional 5 stars

This is a horrible bank. I have been an Chase bank customer since the early 90's. I have been…read moregetting a SS check since late 2017 and have always cashed it without an issue. Today when I went to cash my check and deposit some money into my account they would not cash my check. They said I had to deposit my check with a 7 day hold. I needed groceries, Prescriptions, gas and they would not give me any of my money. Now if I did not have an account I could see maybe not cashing it but it is on the US Treasury department. I called the 800 # and asked to speak to a manager for Chase, the manager stated it was up to a branch manager. I asked for my check back but this BITCH teller stamped it endorsement denied. I went to Walmart as I have cashed checks there before but was informed that because she stamped my check that they could not check it, the walmart teller told me that CHASE will do that to force you to deposit your check with them. I was berated for not depositing my check from a teller at another Chase bank in Pineville.I do not feel like it is any of their business why I do not want to deposit my whole check with them. I pay 20 dollars month to have an account with them but cannot cash a federal check?????? WTF???? They also put a 7 day hold on my check, I was unable to buy groceries, Buy gas(which I only have 2 miles of gas left) or but medications that I have needed since monday.I will not be able get money for 7 days. I will be closing this account. I have over 800 people on my Facebook account and I will be posting on several other social media account which is connected to LSU which has THOUSANDS of accounts which views peoples post. Chase is horrible.

If I could give zero stars I would, they have changed everything about their system and we have…read morebeen a customer for 17 years and I cannot stress how unhappy and displeased I am with capital one bank and will be changing very soon!

I have been banking with Capital One Bank for over 10 years. Occasionally I"ve had issues with…read morediffernt personnel but usually management stepped in and rectified the matter. However nothing compared to my experience at the branch on Jackson Street, in Alexandria Louisiana. I camae and deposited three checks and tried to cash a fourth, and presented my drivers license. The teller said I needed two forms of ID to cash the check being that it was over 3k. I asked why, since based on experience of cashing checks previously much larger than the one I wanted to cash on this occasion, and since i had had money in the account inwhich I was cashing it against to cover the amount of the check, no other Capital One had ever required such a thing.They said that branch had this policy. I asked who made the policy. She said the manager did. I asked to speak to the manager. After about 5 minutes or so one of the tellers whispered in the ear of the person who subsequently approached me representing himself as the manager. I explained myself, but the person representing himself as the manager, Chuck Thomas, simply said this is his policy and i should present the other ID or leave. I was shocked at his lack of courtesy and profesionalism so I protested further seeking to see this policy he was relying on. He repeated that I should leave, and said the bank doesnt share policy with none employees. I asked for his supervisor's info. He repeated his wish for me to leave and grabbed the check as if to escort me out, stating bluntly "im not going to give it to you". I kept insisting that I get the District Managers contact info. He then asked that i go to his office. once there the unprofessionalism escalated, with him basically telling me i was out of place to question him, that it was his bank, and he wasn't going to give me info. about the district manager because he was taking care of it. At this point I was totally exacerbated. I asked him, Chuck Thomas, if I was a white man seeking the District Managers info. if I would get it. He said, "i knew you was going to play the race card". He said I guess you'd call the district manager a racist too if he agrees with me, i said "well you might belong to the same club". Chuck Thomas then told me to leave or he would call the police and have me arrested for calling him a racist. I told him it wasn't such a charge...but that mentality proved to me he was living in the good-old days, and felt it was good enough for him just to not like me to get me arrested. How dare i offend a white man. Ultimately he kicked me out and two days later i closed my accounts there. Ironically I wasnt asked to present two forms of ID to get the money out of my three accounts, although the balance was significantly higher than the check Chuck Thomas refused to cash. Michael Harris