1. Accurate Rate Insurance Services

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Whittier, CA

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Accurate Rate Insurance Services

1.6 (7 reviews)
Closed • 9:00 am - 7:00 pm

Services - Accurate Rate Insurance Services

Registration services

Car and truck insurance

Life insurance

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Hendersons Insurance Agency - Three generations of the Henderson family currently working at Hendersons, Inc.

Hendersons Insurance Agency

(4 reviews)

I highly recommend Hendersons Insurance for your insurance needs. I have all my autos and…read morehomeowners insurance with them for over 15 years now and I must say I feel I am in the best hands when it comes to my insurance needs. My insurance agent reviews my policy periodically and always keeps me updated as to where my coverages are and is always verifying I have the best coverage suitable for my needs. She also keeps me updated with any discounts that we are eligible for. Also, my agent has always been there to guide me and assist whenever I have any insurance questions. I highly recommend them to all my family members and friends. Thank you Hendersons Insurance for your services!! Rosie

If I could give zero stars I would. Nancy is so rude. We have been with Henderson for probably 20+…read moreyears and when Elaine left this place went down the toilet. Times are tough and I had expressed that to Nancy -- I lost my job and had to get my footing back with my mortgage, car payment, etc. She would huff and puff over the phone, her emails were rude and short to me and sometimes she wouldn't even respond. I missed some payments along the way for my auto insurance and the policy got cancelled and I was very apologetic. I need insurance now in order to obtain registration on my vehicle and MIND YOU, I still have my home owners policy in place with them.. When I called to ask to reinstate my insurance Nancy sighed so loud, letting me know she was annoyed with me and then proceeded to tell me that it's a headache for her agents there to have to keep rewriting my policy for my auto insurance. I can not believe this and I will be taking all my business elsewhere. DO NOT GO THROUGH THEM, THEY ALL SEEM LIKE THEY DISLIKE THEIR JOBS HERE. So unfortunate after all these years. Again, I'm sorry I missed some payments, times were really hard and I'm getting back on my feet and being vulnerable and expressing that to her there to get that response was just plain out hurtful.

KCAL Insurance Agency - The open enrollment for 2023 health insurance in California 
is here! 
Contact KCAL Insurance assistance now!  https://bit.ly/3VBsBfO

KCAL Insurance Agency

(231 reviews)

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Miss Ivy Chang responded, answer my question very clearly. Friendly, maybe something…read moremiscommunications. I withdraw my post yesterday. 陳小姐提供詳細的资料給我解決我的問題.謝謝您.

Stephanie Chew - State Farm Insurance Agent

Stephanie Chew - State Farm Insurance Agent

(24 reviews)

Wow! I'm so grateful for the amazing job this location has provided for me the last 5years…read more I was recently in a car accident in Ensenada Mexico, and my particular policy had no coverage. Carmen and Stephanie still assisted me with the process by facilitating the claim with the Mexican side. I don't speak Spanish, so things would have been very difficult on my end. My Agents went over and beyond to make this otherwise nightmare experience pleasant. Thank you so much!

I'm not entirely sure how one is meant to navigate the Kafkaesque labyrinth that is Stephanie…read moreChew's State Farm branch in Whittier, CA, but I can say with some confidence that I have emerged from it both bewildered and deeply dissatisfied. You see, I found myself in the rather unfortunate position of being involved in a motor vehicle accident--another driver cut me off and crashed into my car, which, as far as I understand the laws of physics and basic driving etiquette, was not my doing. Naturally, I thought it prudent to request a review of any available footage to support this wildly controversial notion of "not being at fault." This, however, was met with what I can only describe as an administrative shrug. Thinking perhaps there had been some sort of clerical oversight (these things do happen, after all), I made several attempts to follow up--calls, inquiries, the usual rituals. Silence. Not even the comforting hum of progress. Just... nothing. Eventually, I did manage to speak with Stephanie, at which point I had hoped for clarity, or at the very least, a modicum of professional curiosity about my situation. Instead, I was rather unceremoniously talked down to and, quite astonishingly, made to feel as though I had somehow orchestrated the entire incident myself. I assure you, if I had that level of control over events, I would have chosen a far less inconvenient outcome. Now here's the truly remarkable part: months later, upon checking the status of my claim, I discovered it had been recorded as me accepting full liability. Full liability! A conclusion I neither agreed to nor was properly informed about. It's the sort of plot twist one might expect in a poorly written procedural drama. All in all, the experience has been less "customer service" and more "existential puzzle," with communication that could generously be described as intermittent at best. I had hoped for diligence, transparency, and perhaps even a hint of advocacy. What I received was... well, this. Would not recommend, unless you enjoy confusion, unanswered questions, and surprise endings.

Accurate Rate Insurance Services - registrationservices - Updated October 2026

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