I was with CPM for two years before the owner sadly decided to sell the duplex I was living in. CPM…read morewas truly so good to me. What impressed me the most was how they had never seen me in person before, but right away knew me by name when I stopped by their office one day and only identified myself as the Kirby Ave tenant. Another time, I had accidentally submitted payment online twice and reached out to Melanie (via email) on the weekend after hours for assistance. She personally called me ASAP to resolve the issue for me. CPM also promptly responded to all emails and maintenance requests. Their team truly goes above and beyond to take care of their tenants. When I found out the owner was going to be selling and decided to tender my move out notice, CPM made sure to make my transition as smooth as possible. They voluntarily informed me of how to avoid extra fees, and even replied to my emails after turning over the rental to a new agency. I would highly recommend CPM to any owner looking for a lease agency or any tenant looking for a property to rent! (:

I went to view one of their properties which was a duplex. However, I only viewed one side because…read morethat is the side I requested to view. After viewing the property my sister and I immediately applied because we loved the home. We were approved and we received the lease agreements. I noticed that our lease had a different address so I made management (Melanie) aware of this. At first Melanie said she did not notice the slip up. Then she came back to say we did not put the correct address on our applications and there were two different addresses on the application and the home we viewed was taken because someone had just got approved for it. So she went ahead and processed our applications for the other side of the duplex, without checking with us to confirm that is the side we wanted or even notifying us that the actual side we went to view was already taken. She told me we could receive our reservation fee back since it was their mishap. This was all said via text message. I confirmed for her to do that and cancel the application. Then I asked her about another property that was available through them. She first told me the property was taken then she came back to say it was available. She started quoting the prices for the home and I told her I would need to discuss with my sister first. I also told her we would need to view the home first. She gave me a link to apply to view the home. Then she reneged on her initial offer to give me refund and said if we did not choose a home within three days then our money would be fortified. However I still wasn't able to even view the home because they didn't send me a email. I informed her of this and she waited two days to reply to me to give me the code to enter the home. After viewing the home we did not think it was worth the money. So I asked Melanie about our refund she said she would give us in the beginning. She then said it was fortified because either we could get a refund or choose another home, which she never said to me. I never said I wanted to purchase the other property I only inquired about it and viewed it. After going back and forth with Melanie in emails and text I finally told her I would like to talk in person because there seem to be a lot of miscommunication. She never replied back to me. This whole experience with Chattanooga Property Management has been unprofessional and displayed bad communication. I informed Melanie that I just had a baby two months ago and I am currently paying for school so I do not have money to lose, especially now during this pandemic. She did not seem to care one bit. Either we could choose a home we did not like and pay even more money or we could just lose our money all together. I would not recommend this company to anyone !

When my mom decided to move into an assisted living center in Dalton I contacted my childhood…read morefriend John Thomas to list the house. Exactly one month later we closed on the house and John was a true professional with expert advice on pricing, and he helped me through the whole process. If. you want a true real estate professional look no farther than John and his team at Coldwell Banker in Dalton. This was a smooth and easy process thanks to his experience and professionalism.

Very nice realtor! He helped me find the perfect home in my price range. He never pushed me to buy…read moreany house and he was always happy to help. If he was available he would always come and show me a house I was interested in. If any of my friends are looking for a house I'll definitely recommend John Thomas at Kinard Realty.

the most unprofessional company I have ever had to deal with. lived in a rental for a year- no one…read morewould would ever respond to our complaints regarding problems with the house.

Charged me twice for electric and won't answer the phone. I am frustrated with this company and…read moretheir lack of initiative and response to this on going problem.

Well, let's see. We paid rent for 11 years. Never missed a payment. Our back porch is falling…read moreapart. Some that has already fallen, with me on it, and I have serious health conditions is piled up out back at 1380 Old Dalton Ellijay Rd. Just go look how sad. It's still not fixed. Jason and Sissy raised the rent 300 dollars a month on my wife and kids. The upstairs shower started leaking 9 years ago. The kids have had to use our downstairs bathroom all those years cause Jason would not come fix it. These people have plenty of money, I don't care about that. But to raise rent 300 a month and a single mom and kids is just plain PETTY. They have the money to fix all the problems with that house, and believe me there's PLENTY wrong with it. But refuse. Why? I do not know. Do not rent from these guys if you want a happy place that's WELL maintained. They are beyond petty and selfish.