I was able to get an appt for my 95 year old mother in a…read morematter of days. She had lost her hearing aid at her assisted living facility and desperately needed new ones. Max was beyond friendly, patient and helpful. We were on a budget per her insurance policy. We were elated to walk out with new hearing aids !!! I feel like Max will be there if she has any problems or questions in the future. This is a place that I trust and would highly recommend.

I thought I'd be pressured into a purchase, but I was not. The audiograms were pretty conclusive…read moreand the staff did everything possible to get my insurance to help with the cost. The hearing aides are state of the art and cost nothing compared to what I'd been led to believe. Very friendly, professional staff. I'd recommend them to anyone.

Everybody in the office was nice and friendly. The test were thorough and the lady who gave it to…read moreme was pleasant and informative.

l have been a customer in NC Hearing Group for 9 year. Dr. Baldwin, President,…read more Doctor of Audiology and his clinic provided me best high quality services. Whenever my aid have problem they provided the rapid and high quality repairing services free until now. I do know how many times I visited the clinic and received his services until now. I can't hep to say this is one of best hearing aid service provider and trustable clinic.

Great customer service and good repair on my hearing aids. Easy to find. Will re turn do future…read moreneeds.

Unbelievably amazing! My husband and I were in from California and his hearing aid stopped…read moreworking. Thought he just had to spend the rest of our vacation deaf! We stopped by unannounced with no appointment thinking there's a 1% chance someone could help us. Dr Stapleton was so helpful and lovely. We left a few minutes later with a working hearing aid. Wish we could give her 100 stars!!

I am sorry to complain on social media. As it is very powerful tool to aware other people…read more I visited the office of Hertage Audiolojgy, wake Forest NC to get fix the under warranty hearing aid device. That was not functioning good. Sara Pastoor an Audiologist took care of me well. When I left her office. I was surprised to know about visit fee at front desk. A gentleman sitting there charged me office visit fee $40 on under warranty hearing aid equipment. I feel bad about it. They should not charge for any fee under warranty equipment. I treat it as a highway robbery.

Great folks! I am new to the area and needed my Widex…read morehearing aids serviced. Although Heritage Audiology are not Widex agents, Susan was happy to reprogram my hearing aids. Later one of my hearing aids stopped working. Brent assisted me in sending it out for repair. Thank you!

I visited Hearing Health Services for both a brief issue with tinnitus and unilateral hearing loss…read more Dr. Wellons was thorough, efficient, and explained my test results in a way that was easy to understand. I never felt rushed -- every question was answered with patience and clarity. The clinic was clean and the reception staff were helpful and friendly. Definitely recommend!

Outstanding care and service. Very impressive. Dr. Ashley Wellons was attentive and helpful in…read moreattending to my hearing needs. Explained everything and made me feel comfortable. So appreciate the whole experience in working with her. Thanks to Rachel at the front desk also. M. Y.

I had initially gone to Raleigh Hearing when I got my hearing aids. I was initially impressed. That…read morewas more than four years ago. Recently, I needed to have my aids reprogrammed. I called another provider here in Chapel Hill, as they were so close by. I was told they would service them, as they serviced Starkey for the life of the hearing aid. Also I was told to bring my wife in, so they could better adjust the aids for her voice. They actually had no intention of helping me with my existing hearing aids, but rather, went straight into a sales pitch, and it became apparant that they wanted my wife along so they could increase the effort. I was not happy. BUT- I went back to Raleigh Hearing and Tinnitus Center as a result. The help I got there was excellent. They tested my heaing, gave me an honest reccomendation, and repaired part of the problem with my hearing aids. We ordered the remaining parts necessary to get them fully up to speed. No sales pitch. No false representation. Just solid professional assistance. I will not go anywhere else again. I can promise you that.

My primary care doctor gave me tinnitus. I came here and saw Dr. Jenkins. She was patient, answered…read moremy questions and sold me a sound therapy device. BUT... even though my frequency hearing test was only 5 days old and I'd given her a copy of the results, Dr. Jenkins gave me another test, anyway. (Are the doctors here required to follow set procedures no matter what?) Ever since that test, I've been worse than I was before I saw Dr. Jenkins. Once again, I've trusted a doctor and been worse after I saw her than before I did. I do NOT recommend Dr. Jenkins or the Raleigh Hearing and Tinnitus Center to help with tinnitus.

I had great initial service. One of my new hearing aids had a problem and they were fantastic in…read moregetting me a new one within a week. I highly recommend them

First let my say Josh is a great guy and did his best to help me and it was my fault that I did not…read morereturn the hearing aids in the 60 day warranty period but I kept thinking I would finally come to a point where I would be able to use them which never happened. They keep falling out no matter what I do and to keep going back with no results was no longer an option for me. I just want people to know that this product can be bought at Costco for far less and I believe it will still be No good as a friend got them there and returned them, so I believe the product is a problem not the provider.

We love Dr. Ormond, she treats you like family and genuinely cares about your wellbeing. Thanks Doc.read more

Excellent, knowledgeable staff. I've been going there for 3 years and have been happy with their…read moreattention to detail and helpfulness with everything from getting hearing aids to fit comfortably, to setting up apps quickly and easily. Daily walk-in hours at 11am are helpful, but the wait can be almost an hour, which may be fine for retired folks, but not for workers.