Excellent communication. Not too much or too little- just right. Highly recommend them for their professionalism, follow up calls, explanation of process, and especially willingness to help me without up front fees and no unexpected bills because they only get paid if they are able to collect. Context: I am a woman with no previous knowledge of court processes or filing for collections (to affect a debtors credit) if they fail to pay what the court already granted me in my case. I was dealing with a person who lied to the court about me, abused court processes when he retaliated with a frivolous claim against me with no evidence to back up his claim. When I first contacted Accounts Receivable, I was stressed because the debtor in my civil court case was refusing to pay me, refusing to communicate with me, and I was in the process of wage garnishment with the court. I was not sure I wanted services at that time, so I told Maria to call back after I saw the answer from the debtor to the court, aprox. a few weeks later. Court processes require specific procedures to be followed in order to collect a debt. I had no prior experience with said procedures. I received a return call from Accounts Receivable at the time I had suggested. At first, I did not remember the name "Accounts Receivable" and thought that sounded like a department name and not a company name, but I did remember speaking with Maria. I did some research to ensure this was a legitimate company and felt satisfied by what I found online. I was even more stressed at that time because the debtor told the court in his "interrogatories" (court document required for the debtor to disclose bank and employment info to the court in order for the court to establish wage garnishment to ensure I collect the debt) that he could not afford to pay. In his vexatious litigations statement, the debtor made all manner of false claims against me; he stated he was a single father with no bank and no job, when a month earlier he stated to the judge in court that his wife (not "ex-wife") wanted him to sell me the broken property he sold me. It is incredulous to think any judge in America would grant someone full custody in a divorce if he had no bank account and no job. He claimed he was communicating with me and making payments, told the court I had sent people pretending to be collections agents to his home, called and messaged him to the point of vexation. He filed a frivolous lawsuit against me for harassment even though the only contact I had with him was to send 3 letters by USPS in attempt to collect the debt (because the court documents state the first thing I must do is communicate the debt to the debtor in writing). All of this showed me the debtor was intentionally not going to pay, so I decided to hire Accounts Receivable because I had no other recourse for collecting payment, and I did not want the debtor to get away with what he had done. This was a small claims case for under $500, but Accounts Receivable still agreed to help, so I agreed to their fee because it was better than getting nothing. I had every reason to believe I would get nothing if I did not hire someone to collect on my behalf. Accounts Receivable spent over a month or longer trying to collect the debt. Unsurprisingly, the debtor claimed that they were trying to scam him and refused to pay. This was not unexpected when they called to tell me their attempts had failed, but they did offer additional recourse, even though they would not be paid unless they were able to collect. This suggests they were willing to go above and beyond. They could have simply said, it is not enough money to be worth more effort extended without pay, but that is not what they did. Freddie, the case manager, offered to file an official form after the time frame the court allows, which would report failure to collect so it would appear on the debtor's credit for 7 years. I agreed to this, as by now I knew I would never see the money, but wanted the debter to suffer the consequences of his actions. What I want you to know if you are considering working with Accounts Receivable is that the work this company does is worth the value they provide. It is worth the peace of mind to know someone else is on it, so you can get back to living your life. They are worth it. Your peace is worth it. It is a shame we have to seek out people to fight for us, but at the end of the day, it is worth more than the money just to know there are good people like Freddie and his team doing this work for me so I can just rest and not try to do everything myself. Thank you so much for your help. read more

Quickly collected a bad debt. Good service. Easy to communicate with. Freddie was cordial and helpful. read more

I have been with accounts receivable since 2021. I have been happy with the service I received. It is very easy to send in the information. I have received checks and now I am getting direct deposits. They have relieved a lot of my stress! Freddie D. will be receiving some new clients and hopefully he has better luck than me. read more

RUN from this company unless you want to be scammed and harrassed. I wrote the Attorney General, BBB and Google reviews the complete scenario. Delt with John Trizzano, complete $%#@ Show They never sent me the money they were supposed to collect, then threatened my credit and wanted me to pay them for the service. Took a lot of time and draining energy out of me. DON'T deal with them, find reputable company not in the state of Flordia read more

If you want real results call Accounts Receivable. They're very good at what they do. I highly recommend. Thank you guys. Keep up the good work. I appreciate your help! read more

Rachel was amazing she didn't give up on me I had a certain budget and she was able to find a way to accommodate. Recovery time was less a month Vickie read more

I am a client, they did the job for me, I feel that they are very effective in what they do. I believe most negative reviews are posted by the debtor, of course they're not going to be happy dealing with this firm collecting money from them. That's understandable. But this is where you post reviews for the services they do provide to their clients. I am happy so far as a client, they actually collected money that was owed to me, the process had started and the debtor is on a payment plan with them, that's good enough for me. Rachel Holms is my contact, she is timely, effective, courteous. I am happy with her and her professionalism. Hopefully in the future I won't have to go to a collection agency to collect money owed to me, but if I do, this is the company I will contract again to do the job. read more

fraud !!! accounts receivable keep the money they colected for me and my business. accounts recivable is a bad company to take your business to!! !!! they keep money they collect and if you try to sue they have a connection with the small claims court in there district. this is my experiance we lost money due to "a.r." read more

Accounts Receivable - A.R. KEEP OUR MONEY WE HIRED THEM TO COLLECT! - Debt Relief Services Near Me - Orlando, Florida

I was very happy with my dealings with this company. From all the negative reviews here, I thought for sure I'd made a mistake working with them. Rosa was the rep who set things up for me, and she was pleasant. I'm not a fake account or paid review. I needed to collect a small claims court judgement from my landlord. The property management company were being jerks about it. About two months after signing up, a check showed up in the mail. I would have given five stars if it had been a bit faster. I really expected nothing from this company. Shockingly the fee was significantly less than what I agreed to and was expecting. Yes, really. I was expecting to pay 50% but ended up paying about 30%. read more

As a business owner, I'm very impressed with the high level of professionalism displayed by the team of Accounts Receivable, especially Kaylee. They are quick to listen and respond and are very organized and efficient! Highly recommend Accounts Receivable for any business seeking debt recovery assitsance!! read more

Accounts Receivable delivers excellent customer service and results for us. Their service has greatly minimized what was previously one of the most stressful and frustrating aspects of our business. I look forward to a long partnership with this company! read more

As a business owner we need all the support we can get. Making the best choice of customers that we know we will pay their bill can be a gamble at times. We take materials deposits, but then complete the work and bill for Labor. In this case, I reached out to Accounts Receivable and they were on it! We had a client that stopped paying and there was nothing else we could do. Their online portal makes it easy to see the touch points with the debtor and understand what is going on with your collection. They are very professional and easy to get in touch with if you have any questions at all. Highly Recommend! Will continue to use their services!! read more

They did not help me at all. I was already to collect $10K. They convinced me they could help me to get $22,000. I got $10k but am still out $29k+. They could have taken the debtor to court to collect all, but they refused even after I begged repeatedly. The loans were in default. Their website says they will go to court, but they would not do it for me. read more

I don't know if this company is a scam or they're just a horrible and unethical company. They had called me on behalf of their client, saying that I owed them 600 dollars for a car part for a Chevy or something of that nature and I needed to pay it today or would be facing legal action. (I don't have a Chevy and my cars are leases so I would never order a part myself). I tried to explain that they had the wrong person because they had my all Information but incorrect address. Long story short they kept trying to intimidate and threaten me into paying and said that I'm focusing too much on the wrong address part-- maybe because a wrong address is a big hint that they have the wrong person??? The woman on the phone said that if I don't pay it I could face legal action and then I'd have to pay even more. She actually said "and that's what will happen to you" ... what a joke. I told them to do whatever they needed to do but I won't be paying for something I didn't buy and that their client should look into where they sent the part to because there is clearly a mistake she told me to "stop being extra"... really? That's professional. They called me a few days later saying that they would remove my information from their system and I won't be getting anymore calls. so I guess they must have found some additional information realized I was telling them the truth... OR this company is not actually a collection agency but I bunch of scammers who tried to hustle me for money... who knows. Regardless- how I was treated, threatened and falsely accused was extremely disturbing and unprofessional. Basically this company is a joke. Don't let them intimidate you. Extremely unethical. read more

This is a follow up to my original post and a response to Karla B's posting. Please read my prior post and their response to decide for yourself if this is a company you'd like to do business with: It is absolutely laughable that this company posts personal information about each of the negative reviewers as replies. I LOVE that they speculate as to why I paid them to close the account with "4 days left on the contract" after they made contact with the debtor. They never made contact with my ex, which is why I closed the account. I paid my personal attorney to file the collections judgement/wage garnishment. If all that was left was the writ of execution, Accounts Receivable charging me $1800 to do that is ludicrous. I decided to close the account and pay $634 (in addition to the $100 I paid to open the account) so I didn't have to keep throwing good money after bad. My 10% termination fee of $634 was to close the account for the $6,340 I was asking them to collect. They never offered to show me any "background check" or asset check or whatever Karla is saying they did. For $734, you better believe I asked to see it. When I called to cancel the account after seeing such abysmal progress through the online system, they never mentioned they had made contact with the party they we're pursuing (my ex husband). The first I've heard of them making contact was reading it here from Ms. Karla. Seems suspicious to me. They never told me there was only 4 days left or I could have gotten out of it for free. What person who's waited 2 years for a divorce to finalize WOULDN'T wait 4 days to save $634?? Duh, Karla. Look at my yelp elite status and think before you talk. To this day, my ex still owes me $6,340 but I've chosen to move on with my life. In fact, you can even look my case up in the San Mateo County, CA Superior Court public records to see that it's still active (search Araneda, my previous married name). If I made arrangements with my ex, the case would be closed in the public courts. It's called FACT CHECKING, KARLA B, you're in the collections business, try it for a change. In the end, these people are super shady. They try to intimidate the customers they are collecting for rather than the debtors. Oh and on top of that, if you look at the filtered reviews, some of the glowing 5 star ones look like they're actually from their own employees, they're all written anonymously around the same date. Karla B actually wrote one too saying how awesome this company is. See the photo I posted, just in case she goes back and deletes her review. Just shows how shady they are. They are lairs and fast talkers. Don't hire them. EVER. Oh, and Karla, pop quiz: 1). Do you know what "anonymous" means? 2). Do you know what "recanting" means? 3). Do you know what proofreading is? Yeah, I didn't think so. Check yourself before you wreck yourself, beau. read more

Accounts Receivable - LOOK, it's Karla B! Employees write reviews to try to boost own yelp rating. Yelp's filter caught them! - Debt Relief Services Near Me - Orlando, Florida

Working with Kaylee as my rep, I haven't had any issues dealing with this company. They are very professional & helpful. Don't quite understand some of these reviews bashing this company who mind you works for FREE to get you PAID on past dues you weren't able to handle yourself. They have been successful in getting me paid on more than 50% of the cases I turned over to them. They even gave me a referral fee for a friend I sent there way too when she got paid. I can say this is the best collections agency i've ever worked with read more

We represent this agency and its clients on collection matters here in California. This agency to a real pleasure to work with and the staff is just amazing. R Tyler Law Offices of Gary A. Bemis read more

They are the worst! They take your money and do nothing to help you. The owner, Mary, kept hanging up on me and interrupting me when I was trying to finish a sentence. Everyone at this company was rude to me. They took my money and did nothing for it. Only when I asked for my $3,500 back did the legal department reach out to me. DON'T GIVE THEM ANY MONEY UPFRONT. read more

The worst company to use for debt recovery. I retained their services after being told that they would find assets to attach with court judgment. They never even did an asset search. I asked them to keep me informed which they never did. I had to call them all the time. On my last call to them I was told they arbitrarily closed my account without informing me. I would not have even known about this had I not called them. They misrepresented themselves and engaged in fraud. Scam!!!! read more

Waste of money! They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails, etc. even though they are supposed to follow up after 30 days, Never happened! Stick away from this company and James Evans in particular. read more

They are complete liars. Do not trust them under any circumstances. They don't even deserve the one star but I had no other option. They decide negative 10 stars. Don't trust them!!!!! read more

Need to send this company to collections. I sent them $100 to begin a search in an attempt to collect a debt. Since the search turned up nothing, they told me they would refund the $100. After several phone calls and emails I have yet to receive my refund from back in January of this year. This is unbelievable! A company that specializes in collecting unpaid debts. Would you trust a physician who spreads diseases, or a firefighter who starts structure fires. Don't trust this company. read more

This company absolutely is unethical. I will be writing to the BBB because of how rude they were. I didn't even know I had this bill in collections and I called them to pay. They was so rude!! I even asked to speak to the manager because the woman I had was just unbearable. Even when the manager got on the phone, he was rude. His words were "you aren't my client, so are you going to pay or not" as I am telling him his employee was rude. This company is a joke! I will do everything in my power to get the word out. read more

Would give nothing if there was the option. A whole lot of loud mouth idiots working there. Won't shut up and listen, but would rather yell threats. They get lousy reviews because they are just plain lousy, not because of the nature of their business. Scam artists. read more

I found out about Accounts Receivable from our distributor who also uses them, but couldn't find any reviews on-line for them, so I am writing this for others out there that may be looking for some information on them. We are a business that deals with large quantity imports and have a lot of clients that owe us money which are other businesses. It's been difficult getting the money from these clients that have decided to not pay u so we contacted accounts receivable (AR) to collect these debts for us. Although we have submitted nearly 100 accounts so far, they have collected on only 11 of them after two weeks. These are debtors that we completely gave up on so we are happy to see this money come in. Hopefully they will collect the rest of these accounts for us, but only time will tell and they said there is no guarantees that they can collect on them all, which I think is fair. They have a lot of other services that businesses may be interested in but since we have only used them for collecting on delinquent debts I can't review them on anything else, but hopefully this is useful for someone. read more

I handed my case over to them over a 1 year and a half ago. I can never get up-dated information on my case. I've found Ashley and John to have poor communication skills...they interrupt and over talk you constantly. After requesting $900 from me to cover legal fees, nothing has been resolved. Depositions have been scheduled, and re-scheduled, and re-scheduled. If I don't get answers soon, I will be reporting them to the Better Business Bureau. In the meantime, I will be writing to the President of the Company, Karla Brown. read more

Thanks for mocking my voice and saying I had a girly voice. What a joke of a company

There was a judgement against me. Javier Cohen of Accounts Receivable was handling the case. He made a promise to me that if I made a payment for the judgement against me, the funds would NOT be released to the plaintiff untill she notified the court that the debt was paid in full, and that I would get documentaion from the court to that effect. In reality, AccountsReceivable.com paid her the money and my debt is still on the court records as NOT paid. Do NOT make any payments to them. You will still owe the money. read more

I signed up with them as a Creditor 3 years ago. They didn't do much except waiting for payments from my debtor. Then when they got them, they didn't forward my portion of the payments. I spent days and months trying to get my payments and straighten out their accounting of my case. Then after the debtor made a lump sump payment to complete her agreement, Accounts Receivable did not forward my portion of that money. Their receptionist answered the phone, took my information several times, but no one returned my inquiries including the Operations Director John Trizzano whom I already communicated in the early stage of my case more than a year ago and emailed a month now. When asked for her name, the receptionist disconnected the call. It's now almost 1 year since the debtor fulfilled her obligation, but Accounts Receivable has been hiding from me knowing I live in another state. I'm getting a lawyer to go after these people. Don't make the same mistake I did. Below Zero is my rating for Accounts Receivable and their service. Their Better Business Bureau (BBB) Rating is an "F" and shows Accounts Receivable has scammed numerous other customers. It's unsettling that they continue to cheat people like this. Michael J.'s Yelp review on 6/9/2020 (amongst many others) seemed to have experience the same scam. Accounts Receivable cheats their customers. All I can say is Accounts receivable is a scam! read more

Jake called and demanded that he speak with the manager or the owner, He informed me that he was not the type caller that I should be screening. He was rude and when I told him we were not interested in his service, he just hung up on me Very rude, very unprofessional read more

I am a business owner and turned over two accounts for Accounts Receivable to collect. Accounts were turned over in Nov 2018, and they collected 3 payments. As of Mar 2019 I have been unable to collect the funds they have collected in my behalf. The "Operations Manager" John was hostile on the telephone. I would never use this company in the future and warn anyone who is thinking about it. read more

This company is really good at telling you they are going to work on your case but they actually never do anything but take your money. Do not trust anything they say. And if you talk to someone name Rosa, RUN away as fast as you can! read more

Do not do business with this company. The staff is very unfriendly and unprofessional. Read the reviews at the Better Business Bureau.Company rated "F" which is the worst rating. read more

I wish I could give this company 0 stars, honestly with my husband and I being in our own buisness for over 10 years this company should be ashamed with their customer service. I have a bill I need to pay but don't know what its for or what company it came from, but I know its for 392 dollars. I called needing help to find the account number and pay the bill, but all they did was hang up on me when I said I need the account number or I told them it showed up on my credit report and I don't have the information. After being hung up on 5 times when they answered for the 6th time I quickly said I you are a debt collector right. And the man who answered said yes are you trying to pay a debt and I said yes but you keep on hanging up on me which he in turn tried to tell me they were the wrong buisness. And I told him they should be more professional and he said would you rather I collect a payment..... um hello that's why I called. But I told him I'd prefer them to be professional and not hang up on clients who are tring to pay off their debts, and after some back and forth I told him I will leave a review on this very unprofessional phone call and he decided to say F you, so I hung up and hope that I never have to deal with this company ever again and will be looking at disputing my 400 dollar bill and that company can just go downhill if they don't change their outlook on buisness management. read more

We hired Accounts Receivable to collect on 3 cases almost 2 years ago! One of the cases we have been receiving payment on ONLY AFTER we call to follow up on. Some of these payments were "lost" and had to be resent taking weeks, some of them the amounts were wrong. But we did get paid on this one. Another one was a simple bounced check to collect on,we seriously never got a straight answer to why they couldn't collect on it. They would pass us around to different account representatives, it seems their people don't stay long a the company, and now the company that bounced the check filed for bankruptcy, so we can never collect on this. The last one was a person that reversed the payment after receiving our services. It wasn't that she wasn't happy, we have an email from her thanking us for our services and asking for a refund because she had lost her job. When we said no, so she took it upon herself to reverse the payment. We tried to fight it with quickbooks but when they couldn't help us we turned to Accounts Receivable. They charged us $850 for filing fee and after almost a year of pressing them, they said they couldn't take it to court. They offered to refund me but only sent a check for $529.00 I could have on my own sued the bounced check which was for $10,000 and I could have had my lawyer send the revered payment person a collection letter 2 years ago to recover the $5,000. Now I am out all this money. Accounts Receivable has horrible, disorganized service. I would advise anyone to PLEASE take the time to do the collections yourself. You think you are paying for a professional service but they are a bunch of amateur. I am just sorry I didn't read all the yelp reviews before taking their call and offer. read more

i was contacted by these guys to pay a bill. I was not sure whether or not it was a valid bill so I requested a copy of the bill. They never sent it. Fast forward a few months and I am getting calls with a lot of attitude to pay the bill. I again request the bill. The guy on the line tells me that "I sent it months ago, I have a return receipt that you opened it, this is a delaying tacit". I know that I have my computer set not to send return receipts, so they are liars. I calmed down and had my secretary call a few days later. They still refuse to send me any kind of invoice and threatened me with a negative Better Business Bureau review. I have never tried so hard to pay a bill and been insulted by the collection agent to the point that I would rather take the hit to my credit that pay these jerks. Its a $450 bill and we are a million a year plus company. I will wait until they sell the debt to someone at a discount and pay the next guy. read more

Why is this company even in business! Completely unprofessional! Called about a very small bill that I already reported to the BBB that the company referred over to this disgraceful business and called about their letter to dispute the extra amount that was added on to it. The guy was extremely rude and unprofessional who spoke to me , demanded payment and then hung up on me. Why is this place still operating based on other reviews? read more

I can't put less than a star? BE CAREFUL with this company!!! I called for a quote because a client of us owed us money. The sells man surprised me on my good faith. I thought he was guiding me online on how things would work if we decided to place a claim. He mislead me resulting in a scam and a fraud. After that call I received an email requesting for my clients supporting documentation and when I said I only had called for a quote he was very aggressive and said I had a contract. A contract? how was that even possible? then, emails and calls were to follow as if they were collecting from me!!! I never sent them anything signed or supporting documents, and they created a user ID, password and more on my behalf, what is that????? Without supporting documents or information about my client other than their name and amount (which were questions asked for the quote) how can they have proceed? They could not have performed or fulfilled the job. And they want to charge me 35% of the amount they were supposed to charge my client. I'm in the middle of a law suit right now, these people should be banned!. Another man working for that company have called my office, my house and my cell phone number, these last 2 I have no idea how they got it. Harassing me for a job that was never even done. read more

DO NOT USE THIS COMPANY FOR COLLECTING A DEBT Company claims to be successful on collecting debts. My calls were not returned. Sent several accounts, nothing was collected. Two of which were never even contacted. I did a better job collecting the debts on my own than they did when I hired them. Accounts sat stagnant for over 18 months. When I called to close my account, the manager didn't seem to care one way or the other and was extremely rude. The "customer comments" on their website are definitely not true. I DO NOT RECOMMEND if you are looking for any type of results other than the run around. read more

Worse experience ever! We hired Accounts Receivable to collect money from our debtors, instead of them collecting our money. They are extremely slow collecting money. We know it isn't an easy task but ,come on, after three months of giving them all the information they collected about 10% of it. Not only that but once you've decided to terminate with this joke, they try to rip you off charging you money with a closing fee. That fee it does not even appear in the initial agreement we received from them. read more