My experiance with City Wide Storage as been straight to hell. To make a long story short I was…read moreadmitted to the hospital on May 29th and my bill was due on the 3rd of June but was paid on the 7th of June in the amount of $121 on 2 units that's $59.00 each. I get a letter a few days later saying that my bill was past due and a $20 late fee was added to both units which left a balance of $79.00 for each unit. Then I recieve a final notice saying that a lock had been placed on my units and a $25 lock removal fee was added to each unit totaling $208 for both units. I drove an hour and a half to go sin the office where i was told that no payment in any amounts for the month of June was ever paid. They assured me that they had no record at all of any payments being made in June. So we go to pay the past due and all of a sudden out of nowhere they have on the reciept a previous payment of $21 when I was told none had been made. The true fact is the bill was paid..they denied it and charged me with a list of fees that I I sould have never had..if anything the most I should have been charge was for the $20 late fee and they even charged us late fees for the current month and it ain't even late yet

My husband and I went to leave our truck at mini mall storage on short notice while we drove back…read moreto California in our other vehicle. Brandi was able to help us take care of the truck and leave it over a week and took great care of it. The price was very reasonable and they worked out a great price with us! Very attentive to our needs, very helpful, and even gave us recommendations of what we needed!

NEGATIVE five stars!…read more Where do I begin. They keep charging us for not having an insurance policy (which we do). Said they would credit us (they never did). Tried calling and they would just say "we will call you right back" (never did that either). Went to get some stuff out and they never shoveled the snow that has been there for four days and is now frozen over so I got stuck in my car. Finally had to call corporate and they have been helpful. Jus not this specific manager!