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    Access Solutions

    5.0 (4 reviews)
    Closed 8:30 am - 4:30 pm

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    Akron Health Mart Pharmacy

    Akron Health Mart Pharmacy

    (2 reviews)

    Worst pharmacy in town, in my opinion. My mom was getting…read moreher prescriptions from here. I asked that I be able to pick up her meds, rather than wait around all day for a delivery. When I did go pick up her meds, the staff were unfriendly and seemed annoyed that I'd come to get the meds rather than have them delivered. 2 months ago, they sent her a text that they had planned to deliver her meds that day (not sure why they ignored my request to pick them up) but had only discovered that day that she needed refills, so her delivery would be delayed for 5 days. No apology, no offer of emergency meds to cover her, I guess she was just supposed to keep her blood pressure down with the power of her mind. Last month, again they ignored my request to not have her meds delivered and sent her a text that the delivery was on its way. No one showed up. She called the next day to ask where her meds were and they said they would be delivered the following week. Again, no apology, no emergency meds. I'd had enough and went to another pharmacy to transfer her prescriptions. The new pharmacy called me and said that Akron Health Mart Pharmacy had actually refused to allow the transfer until I called to tell them why. So, I did. She's now with the new pharmacy and we are so glad to be done with these folks. Please, save yourself the headache and go anywhere else.

    I love this pharmacy. You aren't just a number to these people. They know your name they ask about…read moreyour family, they honestly care.

    Accurate Medical Supply

    Accurate Medical Supply

    (4 reviews)

    Tried to get supplies from them. Dealt with someone on the phone who was not informed and could…read morenot answer any basic questions. Was then put through to the owner, Anita, who basically said it would be too much trouble to help us in our situation and she wouldn't take an order form us. Guess I will take my $20,000 per month order to a place that actually cares and wants to help people. Whatever you do, AVOID THESE PEOPLE AT ANY CHANCE YOU CAN!!! Very condescending and unhelpful, and this was only speaking to them twice which was two too many times

    Very poor customer service from the woman named Susan at the front desk, who was very rude,…read moredismissive and short with me! It was apparent that she could care less for my business and told me that she couldn't help me because my insurance company was closed for lunch at that time. (Untrue) do yourself a favor and do not waste your time here! Also she never even stood up to greet me from behind her desk that was behind service counter! She was not wearing a mask during this pandemic! But they did have a sign posted for mask wearing! I will use every opportunity to deter people from this awful place! I also asked to speak with the owner and she would not allow me that, stating that she was unavailable and wouldn't even take any of my information so that she could get back to me! Update: The owner called me personally to apologize on behalf of her company and ensured me that she would speak to Susan so that an incident like mine doesn't happen again for future business. She was very apologetic and sincere. I am giving them another chance and I will not interact with Susan upon future visits if she is working at the time. Susan needs to be fired or at minimum re-trained to be suitable for working with customers.

    Access Solutions - medicalsupplies - Updated May 2026

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