Every time I've ever needed to make a change in life Velox has been there. From new cars to kids…read moremoving out and growing up. They are always friendly, patient and willing to help you make any changes necessary to your policy. Very patient, caring employees and the best rates as well. This is a Win Win situation.

Rosa Was Very Helpful & Quick . She Made Sure She Found Me The Best Quotes Within Minutes . Great…read moreService!

My experience was great. the customer service was amazing. I appreciated the dedication you have…read morefor your customers G.

Shelby was truly phenomenal. This was my first time getting a title loan, and she helped make the…read moreexperience awesome! She listened, understood my needs, and provided the best customer service and solution. I highly recommend this location because you are treated differently than a number. It is a one-on-one experience

Cristian Urbano is a phenomenal insurance agent, he has been a tremendous help. Efficient,…read moreprofessional, and highly informative. Thank you for your service!

cristina the agent was so helpful and patient. she worked dilentgley to get me insured. we worked…read moretogether for a week and was able to keep my payments under $500 with a good down payment to start my policy. she is pleasant and very understanding. look her up will be worth your while if your looking for insurance.

Easy to work with and professional, thank you Jay! Will be referring friends and familyread more

Absolutely HORRIBLE customer service ! We have filed complaint with Allstate and the insurance…read morecommissioners . we are actually changing agents. Beware of this office .

"Excellent" Customer Service Again! Sylvia was very…read moreprofessional and gave "Stella"service. I will continue to recommend to my family and friends. Taryn Lawrence and her Associates ALWAYS answer quickly and the location is perfect. Thanks!!

I was referred to Taryn Lawrence by my Orlando State Farm Agent, and I have had the best experience…read morewith this agent's office. Taryn's office team members are polite, professional, caring, and resourceful. Today, TLSF member Jasmyn Marshall called me about another Georgia state rate hike for my insurance policy. Needless to say, I was highly annoyed, because Georgia is kicking my ass with these increases. Nevertheless, Jasmyn remained polite and professional during our conversation. In addition, she offered several options that would help reduce my policy rate without removing any of the coverage I purchased. I want to personally thank Jasmyn for being so patient, ignoring my Hella-tude, and informing me of the options that will reduce my rate while fitting my tight budget. If you are a budding new business owner, or you just moved to the ATL, the Taryn Lawrence State Farm office is where you want to go! Thank You Jasmyn!!! Renee

Customer service need major improvement, I've been with this agency for over 15+years. I didn't…read morepick them by chose . The agency I was with the guy retired & turned his business over to Drew Fincher. Ive been with State Farm for 35+ years. I was working with Rolando he was excellent but he left agency. I don't call often but the couple of time I have called to speak to Drew Fincher Never get a call back. I've left messages No return call back. I called re:increase in policy. Didn't get lady name I spoke to she was very Disrespectful ! She explained why I had an increase. Which I wasn't aware...So I cut her off..She asked me to be quiet while she explained. I did as she said...I started checking App & bank account. She kept talking & repeating herself I then asked her to Please be quiet as I did my research. She yelled at me stating I was being rude? And hung up on me! I was Never rude to her ! She showed No Patience!! She was trying to get me off the phone as I was trying to ask her to wait. Because I was trying to resolve situation without having to call back!!! After being hung up on..I called back several times& was sent to voicemail. I texted to speak to another agent or Drew Fincher . No One returned my call. I will not be treated like that ... hanging up on a customer is INSANE!!!! I never curse, yell, called her out her name nor was I disrespectful! If the calls are being recorded Drew need to go & listen...I'm taking my business elsewhere!! Thank you Drew Fincher!

I have had an account with Drew for many years. I would never recommend him to anyone! He does not…read morehave his customers best interest nor is he responsive in emails or phone calls. I cancelled my policy back in April and went to his office to sign the proper documentation however I am still getting bills in the mail saying my policy is still active. In March my bank called me because there was a fraudulent charge on my account that my bank flagged. Apparently his office was attempting to withdraw from my account twice in the Month of March which prompted me to change insurance companies. Since then I have attempted to email, call and have physically gone to his office on 4 different occasions to resolve the matter and to disputes the charges all in which he was not there or unavailable. He is the epitome of corporate greed.

I worked with Johnelle Floyd at this agency. Excellent customer service. Knowledgeable, thorough,…read morepatient and extremely helpful. I highly recommend their service.

I joined Shametria Dixon State Farm Agency in June 2018. I currently have renters and two vehicles…read more insured. The agents are very professional and responsive to any questions or concerns I may have regarding my policies.  The best part is the Awesome rate. I would definitely recommend this agency to anyone. Why wait, call them today! ~T. Salley

Mark was awesome. He was able to save me money on my premiums and made recommendations about how to…read moresave more (Signal App, prepay, etc.) I can tell he had my best interests in mind. I wholeheartedly recommend working with him. You won't regret it.

Mark helped me with car insurance when I moved to Georgia. He was very helpful and answered all of…read moremy questions. I got a great rate by switching to Farmers and even better coverage than I had before! I appreciate that I have an insurance agent who is always prompt and professional.