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    Acceptable Insurance

    5.0 (1 review)
    Closed 9:30 am - 4:00 pm

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    Morgan White Group

    Morgan White Group

    (11 reviews)

    Staff won't provide a copy of the terms of the Delta Dental insurance policy unless you sign up. I…read moresimply wish to review the exact language of the policy without having to pay $35 to sign up for a policy, and then having to cancel within 30 days if the terms aren't acceptable (and forfeit the one time non-refundable $35 application fee). I spoke with Tricia (supervisor) and Rafael (subordinate) who are the only two people working in the direct sales dental department. They steered me to a web page but it only has a limited amount of plan details and a limited plan summary. These don't contain the exact terms of the policy. Tricia seems like a nice person, so I'm not sure why she isn't willing to help track down the full policy PDF and send it to me so I can make a fully informed decision on whether or not to spend nearly $800 per year on one of their policies. If someone from Morgan White Group happens to spot this review and can help me out, I will be more than happy to update or delete this review accordingly.

    Sadly - I had Delta Dental Insurance through Morgan White for 6 years and I learned that I was…read morepaying the highest monthly premium for the lowest annual benefit. I was paying $83 and getting benefits at the $36 level. When I asked to have a monthly benefit commensurate with what I was paying - they said they couldn't do that without a waiting period of 6-8 months. They also said the dental insurance world was not subject to the same disclosure laws as the health insurance world so they did not have to inform me of the other plan levels available when they increased my monthly premium rate each year...... I called Delta Dental directly (No need for Morgan White broker in California) and now have a much less expensive plan with better annual benefit. Waiting period waved. Very disappointing. I will continue to find places to report this group. It is unethical what they are doing.

    Morgan White Group - Morgan White Group is the merchant?? I thought I was supposed to get OptiMed Health insurance through Seguro Medico. SCAM!!

    Morgan White Group

    (13 reviews)

    This is an update to Morgans response. They lie here too. I went directly to Delta Dental, I got a…read morefar cheaper plan that covers MORE things than the policy you "administered". All you do is the billing- you add NO value to the consumer. And by the way how would you know "ME" because you dont know my full name? So your response is your typical corporate response. I have absolute proof that you sold me a plan that was more than double the cost in premiums yet has fewer benefits than the one I can buy direct. I have the proof. To imply differently? is to mislead the public. Something your company is expert at.

    The Morgan White Group, associated with Seguro Medico and QuickHealth.care is part of an Insurance…read moreFraud Scam. Consumer beware! I was lied to by "the agent" of Seguro Medico (which called me as a result of requesting a quote at AffordableHealthPlans.org). I was told to "goto: OptiMed health.com". He tells me..."See these big companies, the trusted partners, Nationwide insurance, you have heard of them, right? -they're on your side," he chimes. "Well, that's the coverage you will be getting!" He first tried to sell me on paying the whole year upfront! $11,000. Now I know why! They take your money and run! I agreed to monthly, signed an enrollment agreement that said monthly, and then was charged WEEKLY! By the third charge, while still pending, I notified my bank. But too late for the third charge. In just three weeks, they had $4075 and turns out, when I called OptiMed directly (because the phony ID card's phone number goes to Seguro Medico...which has a minimum wait time of 60+ minutes), to verify with OptiMed what my insurance eligibility details are, they said, "first of all, you don't have a valid member ID #, we don't have your SSN in our system, second of all, Seguro Medico, DBA Quick Health, that bills their payment under the name of Morgan White Group, isn't affiliated with OptiMed Health AT ALL! And in the past, prior to an official UN-affiliation date of April 30, 2024, OptiMed only processed claims for Quick Health. OptiMed agents told me Quick Health was the insurer, but OptiMed had officially UN-affiliated with them "For numerous reasons that could not be disclosed further", which is never a good thing! Nowhere in the conversation was I disclosed the name of Quick Health. I googled Seguro Medico during my phone call, but couldn't find any history, reviews, Etc...had I been told they are really QuickHealth.care...I would have seen the BBB rating of F and multiple complaints. I'm furious to learn that #1- I was not provided with the services I was intending to purchase. #2- I was billed weekly instead of monthly...So by the time I was able to see what was happening, lots more money was fraudulently taken from me. #3, when I called the merchant to dispute the transactions (see photo for vendor phone number: 814-440-9068) it goes to a generic voicemail box and "It's full and cannot accept any messages at this time". Convenient. Morgan White Group, you have violated the Fair Credit Billing Act. And I require all the charges withdrawn fraudulently from my account to be returned to me for 1) not delivering the goods/services being sold to me- I have no health insurance for me and family, 2) incorrectly padding the charges compared to receipt, 3) unlawfully charging my card at intervals that were not agreed upon, 4) changing the merchant name without notification, yet same phone number ...that no one answers!, and if you ignore all those reasons, I expect you to honor the 30 day free look clause, 5) I'm dissatisfied with the lies, the policy doesn't seem to be real insurance, I can't get ahold of anyone at the one phone number provided...wait holds exceed 1 hour each time I try to call, and end up having to hang up before I can get an answer, the merchant name keeps changing (OptiMed, Seguro Medico, Quick Health, Morgan White Group, INSURE...???), and the policy has so many exclusions, that Albert had told me would be INCLUDED. What a scam!!

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