I listed my house with Accent, at first everything was great, I choose their high end package, they were fast about getting the house listed and taking pics, but then once the house was listed I had to schedule my own viewings of the house, I had to call the realtor to get updates, once I did have a contract on the house and we received the repair paperwork, Accent recommended their "approved contractor" James. James, came out to the house Thursday to raise the hot water tank, Friday morning around 1230 am my oldest daughter called me and said there was a horrible gas smell in the house that just continued to get worse since James left. I had my kids and grand baby leave the house, sent James a text right then and then contacted him first thing Friday morning. He returned to the house Friday morning, contacted me and stated it wasn't a gas leak but gas from the sewer line. He stated he fixed the problem and to contact him if I could smell anything when I got home. When I got home Friday afternoon around 1230 the natural gas smell was so strong I could smell it outside. I turned off the gas to the hot water tank and contacted James immediately. He came back out, replaced the gas line to the hot water tank and told me the gas smell was very strong when he had been there that morning, but that after looking at everything he did not feel it was an actual gas leak. I did not smell natural gas for several hours, however once turning the a/c back on ( it had been off because all the doors and windows were open to air out the house) the gas smell came back. I once again turned the gas line to the hot water tank off however the gas smell continued so the gas to the entire house had to be turned off. This guy could of killed my kids and grand baby, when I contacted Accent, they "suggested" I get an actual plumber out to find the leak and fix it. I did have to contact a plumber on my own and have him come out and fix the leak. I then had to pay the plumber, so I told them I did not want to pay James, because of all the problems, however, still had to pay him at closing. Accent was not with me at closing, and in all the paperwork I had been sent before closing stated I would get money back, however when I got to closing they stated I owed money!!! HORRIBLE!!!! DO NOT EVER USE THIS COMPANY read more