Rented prior to arriving in town. What we didn't know was if all the vehicles aren't rented for the day, and it seems to be common, the price drops dramatically. But by reserving, you're stuck with a far higher price. Also, much of Acadia National Park can be accessed by Route 3 but that's forbidden on the Gem vehicles by speed limit, which leaves you circling same areas repeatedly as many parts you can use are one way roads. The workers are kind but quick to say they are hired by far off management and have no control over anything even policies they don't agree with. The vehicle is fine, a bit rough riding, but not bad. On days cruise ships are in port the price is triple for a rental unless they don't all get rented, then they go down read more