If you are shopping for a mortgage, Heather is the person you want. Honesty and integrity are what…read moreshe's all about. She has the skills, experience and connections to make your experience a breeze!

Despite free member checking, this is the least competent banking institution I have ever taken an…read moreaccount in. The first sign was that the associate at the GB branch was unable to describe the deposits policy. When I tried to set up a web account it became clear that the Union linked another account holder's phone number to may account & I was unable to create a login for weeks. Then there were a number of security compromises through the website. When I tried to change my address I was told that I would be sent an electronic form to change it & the link led to no webpage. A number of contacts to the email with link went unanswered. Most recently I tried logging in to find out I'm locked out & need to answer a security Q. After checking the email account on file & my phone I found no email or text from the Union. To sum it up, if you value your time & personal information look for another credit union

Very helpful staff. They went out of their way to help me with everything from my accounts, loans,…read moreand credit card. Could not be happier with the professional and curtious service they have always given me.

I had a great experience with Kori. She answered all my questions, resolved all my issues and…read morestayed on the phone to walk me through the process for the multiple steps I needed to take to fix things on my end. Thank you Kori for all you did for me today!

They ripped me off. When I complained to branch administration, they said they would help, but now…read morethey wont even return my calls. Don't trust these people; they will SCREW you!!!

Alenda was very helpful with everything when I went through the drivethru, she was very quick and…read moreefficient and I would highly recommend her to anyone for good performance and service!

This is a great local bank. Much better than the competition down the street. I've been using…read moreGreylock for a couple of years now, and I have found that they are always friendly, and willing to help with our banking needs. My only complaint was the amount we needed to put down to finance a commercial property. The loan rates could be better. Fix that, and you're a 5 star bank for sure!

I purchased a Kia from a Subaru dealership in Bennington, Vermont. I literally had the vehicle 30…read moredays when the engine blew and another dealership wanted $6,712 to replace the engine. It truly impacted my life as I had two deaths in my family etc. I paid-off Greylock FCU as the loan defaulted. The debt is paid-in full as of 30 May 2025. Even though I called at least 4 times, sent 6 letters, and a number of emails the bank still has not provided a letter. This has impacted my career. I paid thousands for a car I only had for a month. I am overseas for work and can't just go to the bank. It is awful service.

Impossible hours and an ATM that's always out of service. Why even have this location? What bank…read morecloses at 4:30? The people are nice and the credit union is generally very helpful, but this location needs some serious consideration on how it helps its members.

What a great lady. I have been having trouble getting assistance with a real estate matter (nobody…read moreresponds or calls back anymore). Andrea answered and extended every courtesy. So rare in today's world, and it was refreshing.. Very pleased.

From the owner: Andrea Levine Kennedy is a seasoned real estate agent in Springfield, MA, with a deep understanding…read moreof the local market. She is passionate about helping her clients find their dream home or sell their property for the best possible price. Andrea is known for her integrity, attention to detail, and commitment to providing her clients with the highest level of service. Serving all of Massachusetts and Connecticut. . 4% Commission instead of 5% or 6% I own a Kirby vacuum and love to use it! Costs extra but it’s worth it!!