I am absolutely disgusted by the way things went when I was picking up an order. My wife's order…read morewas ready for pick up and me being the caregiver and HUSBAND I was picking up that order. Before entering in the one woman was very rude to me and my wife when I asked if the military discount was added since she is the Veteran. I guess the people their got confused and put that order under my name and when I asked about that the lady said " if you are both picking it up I legally can't sell you it" and rolled her eyes (not a nice attitude either), then she radios her staff saying "there was a confusion with the order I don't even know how we are allowed to go through with this". After that experience that was it, you have lost a customer that always talked good about this dispensary and now I will let others know. Hire staff that are nice and not rude.

Too many people not enough staff... make you pre order then when you get there it's not ready…read more.. Doesn't put medical first. everyone's always grumpy in there..

This used to be my favorite dispensary in PA. One bad banana can ruin the bunch, though…read more I'll just include my Better Biz Complaint here: This USED to be my favorite dispensary in Pittsburgh. But the new GM is so subpar it's unreal. On October 7, I placed an order online at Liberty Cannabis on W Liberty Ave in Pittsburgh. I expressed to your receptionist that I wanted to speak with a pharmacist because I wanted to add to my order and wanted to speak to someone knowledgeable about the strains and their medical benefits as I've been having a worsening arthritic issue and candida as the result of having Sjogren's Disease. I was informed there was presently at 5:30 pm no pharmacist on staff, but I would be paired with a manager. The """manager""" knew less about cannabis than I did other than the fact he liked to use it. The other employees were chiming in on my questions where he didn't know the answers, and overall I was not satisfied. But I thanked him for his "help" (though his blank stare as I looked through the menu and all he did was recommend Strane products like a sales man), was about as much help as I got other than "I think, I guess". He didn't even make any efforts to look things up. Since I added to my order, my total was about $80 more than my online order. But I noticed I had received an old receipt stapled to my bag instead of the updated one. I received my updated receipt and left. I noticed upon arriving to my mother's house about 15 minutes away that I was given Wedding Kush instead of Wedding Grapes even though the "manager" went over my order and recited "Wedding Grapes". I called and had to come back up to exchange it. When I arrived the "manager", asked me what was wrong and tried to blame it on adding to my order. But, this was one of the original items from my original online order. Then it took him 10 minutes to figure out the computer to exchange the product. He stapled the bag and said "there you go all set". No apology. I stood there and waited for 15 seconds, and he turned away awkwardly. I said excused me if I made someone come all the way back because of MY mistake I'd AT LEAST apologize. So he very sarcastically uttered "sorry for the inconvenience". I told him "wow dude I have no idea how you got to be a manager but I am going to call and email your headquarters and find out." His response to me asking your receptionist for the corporate number? Are you KIDDING me? Is this how you treat people?

Everything seems off now... a few month ago (early 2024) everyone who worked their seemed super…read morehappy about it and loved being there. Now it seems like everyone is watching their back for something, none of the tenders really seem to love it like they used to, super unfortunate I really loved going to this place

Nice place . Layed back. Easy in and out. Pleasant and helpful staff. Some bargains if you do your…read moreresearch

You can order online and pick up in the drive thru! They have extended their hours , staff is…read morefriendly and knowledgeable.

I had no idea what I was doing and the stuff there was super helpful and informative. Everything…read moreseemed very organized and clean. I would definitely go back. They have a huge selection and if you don't know what you're doing they'll definitely help you figure out what's best for what you're looking for.

Nice place BUT the prices are outrageous. Take a drive West to Monroe and you'll get 10x more for…read morehalf the price. Time to boycott these Ohio prices. $60 for 10 gummy's at Certified - I bought four containers of 20 for just over $30 in Michigan. Ohio prices - Highway robbery.

Does anyone know they are there? I found it by accident but I was happy with the selection and the…read moreprices. They don't have quite the selection other places I've been to but i found some stuff I like. No wait and the staff was very friendly and helpful. :)

Your vapes suck is that why they are half off my wife has cancer so I bought one to hit while we…read morewere stuck at hospital for a week needless to say bunk very disappointing I would rather pay 100 for one that works

Very friendly very patient oriented very knowledgeable. When you ask, don't be afraid to ask them…read morequestions they can really help you treat. They would have many many more great reviews, but people are a little private still about what they do behind closed doors. Too many Jugy people out there. They also have the best selections and fair pricing.

Making this a last step before having to alter my past review on Google. Usually have 0 issues with…read morebloom. Picked up some Rosin last night and every one i bought is ruined. (Left out in heat)..I would consider my self a professional at the concentrates i get. I buy them for the quality and its a top dollar market for what I get. The quality of my concentrate was the absolute worse its ever been. Soupy like & that's not how this one comes unless its been absolutely melted. Do better. Gonna lose an elite customer over this