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Recommended Reviews - abyss scuba diving
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4 years ago
Dishonest. Do your self a favour and avoid these clowns. I spent over $10,000 dollars at this store. The vtx dive computer that I purchased didn't work from the start. They refused to exchange or refund and now just lie about the details of the purchase. Disgusting people and service. read more
Business owner information
Peter L.
Business Owner
Hi, Callum. You purchased the VTX from us in 2016. After it expired…
6 years ago
My experience at Abyss learning how to scuba was fantastic.. small group, great and knowledgeable instructors who are patient and explain things very clearly and always have an answer to all your questions. The photographs and videos taken during the course were also really cool to have as a memento of an incredible underwater experience! The course is very well structured and I really got the best value for cost. Keep up I highly recommend this school to anyone looking to get their Open Water dive certification. Thanks once again to my amazing instructors Jarrad, Honeron, and also thanks to Rosa for the pictures! If I lived in Sydney I would definitely sign up to do more dive courses and join the dive club... Sadly I live on the other side of the world! read more
7 years ago
Doing your Open Water course? Absolutely TERRIBLE - stay away! As a trusted Google Local Guide, I take pride in providing genuine and sincere reviews of my personal experiences. My aim is to help others in similar situations, to make informed decisions. Quite simply put, my experience with Abyss was absolutely horrible. This was due primarily to our Open Water instructor - Jarrad B. I would highly discourage anyone from doing their Open Water scuba diving course here. Trust me on this do it elsewhere. You want to enjoy the experience, not hate it. The Abyss motto was "We want to keep you diving". Despite being an avid outdoor adventurist, I can guarantee I will never dive again after this experience. In order to remain unbiased despite my horrendous experience, I will provide a fair and honest review. 1. The Good: - The owner, Peter L., was absolutely lovely. He was very funny, kind, knowledgeable and passionate about diving. - Good price for the Budget Open Water course. - Heated vest was helpful in staying less cold. - Instructor had strong technical knowledge and demonstrated competency. - Instructor was reliable, responsible, and generally well organised. - Instructor was very prompt in issuing the PADI eCard certification after course completion. - The part time instructor Stephen G. was absolutely amazing. A true professional, amazing teacher and instructor. 2. The Bad: I have done an endless number of courses, and have come across a wide range of teachers. Great teachers, terrible teachers, and everything in between. Our Instructor, Jarrad B. hands down, is by far the worst teacher / instructor I have ever come across in my life. My main criticism of Jarrad B. would be his complete and utter inability to teach. Qualities of a good teacher are those who are patient, caring, kind and nurturing. Jarrad B. possesses none of these qualities, and I would say, is the complete opposite. When he was nice, he was fine and generally helpful. But when he was nasty, he was absolutely awful. He was aggressive and would yell and scream at a female student while she was trying her best to learn. He brought one of the female students to tears on two separate occasions. His, at times, aggressive and passive aggressive responses when asked questions, discouraged further questions which is so important when learning something new. Early on in the course when asked questions, he gave responses such as "You should know that by now", and arrogant responses such as "It's not that hard". This discouraged any further questions from students for the remainder of the course. It was clear he was pushed for time to complete the course on schedule and because of this, he was impatient with his students. On countless occasions he had blamed the students for mishaps by saying, "YOU chose the budget course". Somehow implying we were second class citizens, not entitled to the same standard or quality of learning and customer service as other students. This was absolutely horrendous and unprofessional. When attempting to help summarize a skills test for a fellow student, I was aggressively cut off by Jarrad B. He stated "I've already explained it several times". Unbelievably rude and unprofessional. He would often state that "rental equipment is sh*t", openly criticizing his employer's quality of rental equipment. Coincidentally, the very same "sh*t" rental equipment was provided to all students. Go figure! 3. Conclusion I absolutely DO NOT recommend doing the Open Water course with Abyss, due to the horrendous instructor who teaches it, Jarrad B. Having read additional reviews after my experience with Abyss, I would recommend doing it with Sydney Dive Safari. This is based solely on the honest and genuine reviews I have read online, which appear to speak quite highly of the quality of teaching there. I could be totally wrong, but if I was to recommend a dive centre to family and friends, or if by some chance I ever decide to dive again, it would most likely be with Sydney Dive Safari. read more
they were really friendly and helpful for this visitor from the other side if the country. The shop is pretty easy to reach by public transport from the CBD and they found me a lift from there to the boat ramp. A smallish group 10+ skipper, meant it wasn't too crowded and we were flexible enough to stop when we saw whales (an absolute highlight of my trip but no guarantee's you'll get them too!) visibility wasn't great at the first location but that often happens so after a quick chip of soup we tried again somewhere else and were well rewarded. they were particularly good any looking after those with less experience. read more
10 years ago
I did my open water PADI course here with Cara. I had an absolutely amazing experience with Abyss! Everyone constantly showed concern for my safety, learning, and overall enjoyment. First I got a call the day prior to my class informing me that the visibility in the water would be poor due to recent heavy rain all over Sydney. They offered to reschedule my class when the visibility improved. I had a tight schedule so I still went ahead as scheduled. It made for a great class size as over the 3 days, we had at most 4 students in total. The quality of instruction was amazing. Cara had a strong command of the skills we needed to learn. She was very clear and really cared that we mastered each skill. Despite very poor visibility in the water, I felt very safe and taken care of. We had 2 dive instructors and even a few interns during both of our practical days! Cara always made sure we were close to her or holding someone's hand in the murky water. Abyss diving school is an unbeatable value anywhere in Australia! Would highly highly recommend! read more
15 years ago
I learnt to dive with Abyss 4 years ago. After checking out other dive shops I chose Abyss because of their small class sizes and there dive club. I`ve completed all my training with Abyss all the way to Staff Instructor. The dive club is fantastic, i`ve met so many people and made great friends over the years. Abyss have free divemaster led dives 3 days a week!! I`m very happy I chose to learn to dive with Abyss. read more
More info about abyss scuba diving
278 Rocky Point Rd
Ramsgate New South Wales 2217
Australia
Directions
(02) 9583 9662
Call Now
Visit Website
https://www.abyss.com.au
Hours
What time does abyss scuba diving open?
abyss scuba diving opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Saturday and Sunday.abyss scuba diving opens at 9:00 AM on Friday.
What time does abyss scuba diving close?
abyss scuba diving closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Saturday, Sunday and Friday.
Mon-Thu, Sat-Sun 8:00 AM - 5:00 PMFri 9:00 AM - 5:00 PM
Outdoor Amenities
Does abyss scuba diving have parking?
Yes, abyss scuba diving has parking options.
From the Business
Specialties
Central to Sydney's best scuba diving, Abyss Scuba Diving is staffed by experienced PADI dive instructors who focus on your needs. The highly qualified PADI Instructors at Abyss are here to help you get the most from your diving. Abyss Scuba Diving offers you the full range of PADI scuba diving and freediving courses, boat dives, shore dives, dive travel and scuba gear sales.
History
Established in 2000.
Abyss Scuba Diving is a family owned and operated dive shop with a reputation second to none in the Australian dive industry. We are the only PADI Career Development Centre (CDC) in NSW. The winner of the prestigious PADI most outstanding Dive Centre Award for 2007 & 2010, along with Most Innovative Dive Centre and the Diver Acquisition Award. Abyss has been the winner of the Dive Log Australian Dive Centre of the Year and Oceanic Dealer of the Year for the last 5year. You could not deal with a better dive operator. Our business has been built on the quality of our service, the quality of the equipment we sell and the basic principle of keeping divers diving
Meet the Business Owner: Peter L.
After diving for 10 years, I had a mid life crisis and opened Abyss Scuba Diving with the premis that the diving around was excellent but nobody was really servicing the needs of Sydney divers to go diving.
Why does Yelp recommend reviews?
11 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
15 years ago
I started diving with Abyss almost 4 years ago as an Open water diver. Thanks to Abyss I was able to be out diving pretty much every single day of the week and since then my passion for diving has grown even more. I now work full time as a dive instructor and love my life diving, teaching people to dive and hanging out with all the awesome people I meet through the shop!! We have so much stuff happening all the time. Through Abyss I get the opportunity to dive for FREE every weekend, meet new divers who are just discovering the underwater world, go on trips to Jervis Bay, South West Rocks, Terrigal, The Great Barrier Reef and heaps more places all over the world!! Thanks to Abyss I have had so many opportunities and met so many great new people. Thanks to Abyss and all our divers (new and old) for making our little dive community so much fun, look forward to blowing lots of bubbles with you all in 2012!! :D read more
15 years ago
I started diving with Abyss over a year ago now and have been diving pretty much every dive since! My first dive was a trip down to Jervis Bay to dive with the seal colony down there, I loved it so much I decided to do all my training with Abyss all the way up to Instructor. I dive 3-4 days a week, Diving is my passion and Abyss has catered for me all the way from beginner to Professional. I have met a lot of great people along the way and we are alll great friends now, and the diving club is just so much fun! Free shore diving 3 1/2 days a week (night diving as well) is great, but there is plenty of other fun stuff happening as well, like treasure hunts, halloween night dives, social nights out and regular courses and boat diving as well. Great fun, recommend it to anyone read more
10 years ago
I started coming to Abyss Scuba Diving in 2014 done all my training here from Rescue diver all the way to Staff Instructor. The staff are first class always friendly, helpful and very knowledgeable on what they do. They provide great equipment when learning or in the shop on display with great offers and deals, I bought all my diving gear from a new BCD to a new wet suit and I have had no problems in the 2 years since. A great club with excellent staff who are always there to help you with either your course or dive gear. The shop itself is really clean and bright its easy to look and ask questions about whats provided so you leave feeling more knowledge about the diving world. read more
15 years ago
Abyss is definitely the one to go to if you would like to learn diving, or just for fun dives for divers or even to buy high quality diving/snorkelling equipments you may need! All Abyss staff is very friendly and helpful you will get the best services and smiles all the time :) The dive club is just AWESOME! I met so many good friends (all are dive nerds!) we go weekend shore diving together or even weekend dive trips or even overseas trips!!! If you are looking a dive shop to go to, there's nowhere else but ABYSS! :D read more
10 years ago
I did a review of Abyss Scuba Diving way back in 2011, and since then i have done so many amazing adventures with the team it has just got better. Abyss is now a PADI Career Development Centre, also a Disabled Divers International (DDI) Instructor Facility and now run their own charter boat out of Botany Bay. I read by giving 5 stars is says it is as good as it gets! Well if i could give Abyss a 10 i would have selected that! Hopefully if you come we will get to dive together. read more
10 years ago
I completed my PADI Instructor course through Abyss Scuba Diving in 2014. I cannot recommend them highly enough! Their professionalism, through their training gave me every confidence in myself and them the entire time I was there. The staff at Abyss always had a smile on that really showed me just how much they enjoyed being there. I have now made life long friends and would recommend to anyone, when In Sydney there is only one shop to dive with and that is Abyss Scuba Diving! read more
15 years ago
A brilliant scuba diving store for anyone wanting to learn dive or continue on with their diving experience. From entering the store or conversations via email the friendly staff are there to help you. Top quality dive gear throughout the course and for rental also. The dive club is lovely with regular weekday and weekend dives. I certainly have made some wonderful friends through the club dives, weekends away and overseas trips read more
15 years ago
I made the switch to professional-level diving with Abyss and it was the best decision I could have ever made. Having two full-time Course Directors on-site throughout my training was a huge plus. They've always been flexible with me, professional, and I've met some awesome friends through the shop over the years. It's a shame I don't live near Sydney any more, but whenever I'm in town Abyss is the first place I go to!!! read more
10 years ago
I have been diving with Abyss for the past 11 years and I have seen the professionalism, service, and safety continue to grow and improve with the development of the business. And with recent addition of their new boat and weekly boat dives, they have it all! If you are looking to do anything diving related, look no further. Abyss Scuba Diving is the one stop dive shop!! read more
7 years ago
What a buzz! Thanks Abyss for a fantastic day. Any diver who has not done the Martin Island Seals you are missing out. Even in rough seas one of the best fun dives i have done in 30 years. Great friendly people! read more
9 years ago
Planning a dive trip and looking for good diving? The Abyss is the best of the best, professional staff, amazing diving trips.






















