i think this might be the most pathetic group of individuals with one of the nurses being unfit to…read morework as an RN. I would say go anywhere else Visiting nurses are better.

My wife is a few days from dying (renal failure, organ issues, etc). Assisted Home Health &…read moreHospice is helping with home-based hospice care. There are no adequate words to describe the level and quality of help, compassion and competence shown by these professional angels. I am a skeptic by nature and trade (philos and psych prof at UCSB). I find absolutely no problem saying that Assisted's assistance is a marvel and blessing. It surely is part of what makes our community special. Thanks -- by the boat-load -- for Leslie, Esperanza, Ed and the many other always available professional Care-Givers on staff. What a marvelous way to be helped through a hideous life experience.

This review is being written while Central Coast is still active in the care of my wife (now in a…read moresmall "memory care" home in Santa Barbara with advanced dementia), and I can say that they have been wonderful in every regard, especially in their incredible staffing. Every nurse, health aide, spiritual advisor, even office staff are all so very resourceful and compassionate. Our family often says after encountering one of their staff "Where do they FIND these people?" I don't know how they could be any better. Advice: Don't wait until your loved one's "final hours" to contact Central Coast. They can be a tremendous help early on.

Use them for both occupational and physical therapy and can't rate them highly enough. Everyone was…read morevery knowledgeable, professional, had a great deal of empathy for my situation and managed to get me doing exercises that were not always fun. They always answered every question and concern and tailored the treatments to my aids. Excellent job!

My mom needed palliative care at her physicians suggestion. The nurse that came by had a really…read moredisinterested demeanor. My mother was admitted to the ER and the attending physician noticed that on my mom's health directive she did not want any life extending care including antibiotics. In her suffering he said that we could choose to not treat a UTI and allow her to pass. I informed the nurse of this and she balked at the idea. Fast forward a couple of months later, my mom was admitted to a memory care home that had a Dr. on staff. He said that he used another hospice because he had pushback from VNA as well. I would not recommend this hospice. They offered zero help. Nothing I couldn't do and wasn't already doing myself.

Referral from Cedars-Sinai for after care of LVAD heart surgery. FINALLY after 5 transfers? Was…read moretold they would send a "list" of other agencies. Obviously non-existent care after a phone call. I notified social services at Cedars-Sinai about extreme sub par care options. The voice of EVERY rep? LESS than "want to" help.

Gary and Trina are the most caring and compassionate people I have encountered in this field. Their…read morecommitment to the quality of life of their residents is unmatched. They have vast experience with people from all different walks of life. They truly do provide the Comforts of Home. Thank you for being in our community.

My 97 year old mother spent her last days here and the care that Trina, Gary and their staff gave…read moreher was incredibly better than I could have ever anticipated. They found ways to engage her, provide her with interesting activities geared to her abilities and, most importantly, feel loved and secure. Their knowledge of emotional, medical and nutritional needs was impressive, and comforting to me as her designated caregiver. She was happy there.

You will notice that the company has mostly favorable reviews. But notice also that all of these…read morereviews are from five years ago. Since then, the company has changed names, and I believe changed management. I suspect that the quality of service from this company has greatly deteriorated while the price has inflated. My experience with "TheKey" has not been favorable. In their favor, they did send me a very competent and compassionate caregiver. My wife has dementia and needs a caregiver for several hours a day. So why am I complaining? Mainly about their pricing. About a year ago, we began using their services at a price of $37 per hour. I thought this to be high, especially when I learned that the caregiver was paid about half that. In November, 22, they raised this price to $39 per hour. with a $1 per hour wage going to the caregiver. At the end of March, without notifying me, they jumped the rate to $41.34 per hour, This time, our caregiver informed me that they did not increase her wage at all. Thus over the last 4 months, they have raised their rates by about 11%. According to the Bureau of Labor Statistics, https://www.bls.gov/news.release/pdf/cpi.pdf the overall consumer price index by about 5% over the year ending in March 2023 and the price index for medical services has increased by 1%. Within the last 4 months, this company has increased its prices by 11%. And we can't blame this on labor costs. While they raised their price by more than $4 per hour, it appears they raised the wage rate of the caregiver by a total of $1 per hour. It appears that although the caregiver does all the work, and the company which offers little or nothing in services charges more than twice what it pays the caregiver. On the rare occasions when our caregiver could not come, they were not able to send a substitute, and one time even billed me for the day my caregiver couldn't come. My inquiries about billing were passed on from the local office to some higher authority, who either would not respond or would respond after long delays. Because I was pleased with our caregiver, I was willing to pay a substantial ransom to the company that matched us, but their last price increase without notification was for me the last straw. I have now closed the door on the Key. After this experience, I have learned that there are a number of experienced and competent caregivers in Santa Barbara, who work independently. One can pay these people far more than they would earn from the agency and still save serious money. I suggest that anyone in need of caregiving services look around for an independent caregiver. '

After researching different companies, I found three that provided services in the Santa Barbara…read more(and surrounding) area and interviewed all of them. The company that stood out the most was Home Care Assistance (HCA) based upon their detailed responses to my page-long questions, ability to provide a customized care plan for my parent and provided outstanding services for a reasonable price. It's been close to a year that I hired Home Care Assistance (HCA) to provide 24x7 care for my parent. I've been extremely happy with the Caregivers, and more importantly, my parent still has the same staff for the entire time! To be honest, I thought this industry has high turn-over. I think it has more to do with the corporate structure in staff retention than any other variable. Other positive things I have experienced, HCA management is always more than willing to work with you to 'tweak' your client care plan based upon current realities. Specifically, Shari Asmann (former Care Manager, now their Operations Manager) ensured that her staff communicated potential risks and issues that my parent experienced without hesitation. In consultation with Ms. Asmann, we devised a communication strategy between her, the Caregivers and my brother and I. If something happened, it was quickly communicated to the family. As a result of this positive communication, I was able to quickly address minor issues before they became a real problem due to the strong relationship between HCA and the family, Caregiver commitment and their professionalism. Ms. Asmann also allowed me to actively participate in the interview process for my parent's Caregiver position. She did the initial 'vetting' and let me ask a number of poignant questions. Through good times and bad, I could be assured that HCA would respond proactively and meet my family needs without hesitation. I can literally say that HCA has been there with my parent through fire, floods, family legal challenges, my parent's health problems and so much more. Of all the problems I have dealt with in the past year, Home Care Assistance is the one constant I can count on and didn't need to resolve. I'm sure there are many managers like Ms. Asmann that work for HCA and have the knowledge and experience that can provide assurance to you that you're hiring the right company. My recommendation to you is at the very least contact Home Care Assistance for an interview and you'll see exactly why I hold them is such high esteem. If you do thorough research and interview companies like I did, I'm willing to bet Home Care Assistance will rise to the top. It's stressful enough to need to hire 24x7 care for a loved one. I cannot emphasize enough that hiring the right company can help at least alleviate some of that stress. Give them a call, it's really worth it!

My MIL was diagnosed with dementia in 2011. The staff from Complete Care Santa Barbara were great…read moreat coming weekly to check on her progress before that and were able to notify us when it was time for daily help. My MIL wanted to stay at home so my family moved in Aug 2012. We worked closely with the Complete Care SB since I didn't have prior experience as a caregiver. In fact, Carolyn diagnosed the moment my MIL was having a TIA and stayed with us until she was settled in the hospital. She was also there at discharge. Katie took over care a few months later but we never noticed a difference in the exceptional care. They were with us right until the end when my MIL was able to pass peacefully. We would strongly recommend Complete Care Santa Barbara to anyone needing assistance wherever your loved one resides. They made our experience as caregivers so rewarding and gave us so much support. I would have really struggled if it hadn't been for their loving kindness and understanding.

Oh my gosh, what a loving , talented, kind Care Service for Santa Barbara! My 95 year old Dad and…read morehis 86 year wife benefitted greatly from this excellent Care company. All their health care needs were met and the added touch of kindness was so appreciated. Led by a talented medical team! Perfect name: COMPLETE CARE. I highly recommend their services

I love my job as a CNA/caregiver at Helping Hands (and I'm not just saying that)…read more I really appreciate this company, and I like all of my co-workers. Everyone at Helping Hands continuously works to build each other up. There's so much teamwork and love that goes into every clients care. Our clients recieve excellent care by all our wonderful caregivers (And, no I didn't get paid to say this! Haha. My office doesn't know I'm writing this review )

This is the worst company I have ever seen. They trashed my whole house, i.e. divots in all my…read moregood, beautiful tile on floors and sinks. My expensive good jewelry is missing. My kitchen is a mess--many utensils missing. Things broken or damaged, i.e. tupperware, small glass bowls, many important keys are missing--I will have to call locksmith to regain them. The list is endless. The clothesline is now broken. The carpet is trashed, especially in patient's room and needs to be cleaned now. Towels and sheets were just taken without OK from me. Adhesive labels, telling that was on each cabinet and drawers, were stuck on. Caregivers were rude or indifferent to me (wife of patient). I could go on. I will be writing a letter to this company

I appreciate Visiting Angels and all the care they showed my Mom. Being able to keep her home…read morefollowing her fall while suffering from dementia was a huge blessing. I was beyond excited to learn that the office took on all the Long Term Care Insurance processes we needed to set all this up. Experts indeed! I was able to enjoy my final time with my mom instead of juggling the "to do's" of her care.

I've worked as a caregiver for several home care agencies over the years, but Visiting Angels --…read moreand especially Mia -- is truly different. What stands out most to me is that Mia checks in with me every single week. Not just to ask about scheduling, but to genuinely see how I'm doing and how the client is doing. That kind of support is rare in this industry. Even though I know Mia is running the office on her own, she still takes the time to make every caregiver feel seen, heard, and appreciated. She treats us like people -- not just names on a schedule -- and that means a lot in this kind of work. She's the reason I love working with Visiting Angels. She deserves so much more than just a thank you. If you're a caregiver or a family looking for care, I can say without hesitation: you're in good hands with Mia and her team.

I have worked with LivHome and had a wonderful experience with reliable caregivers. They have a…read moregreat understanding of different clients' needs while attending to and managing the day-to-day responsibilities of home.

I work in the health care field, specifically assisting patients and their families make…read morearrangements for their after-hospital care needs. Over the last 6 years, I have had the occasion to work very closely with the LivHome office & staff in Santa Barbara. Their service has been as advertised - high quality and with a focus on patient and family satisfaction. The office staff is professional, and Jessica S., the "face of LivHome in the Community" is personable, fair-minded, professional and always responsive to the customers' needs. The compnay's response time has always been prompt - and while they may be a little more costly than other agencies - the adage holds true: "You get what you pay for!" The non-medical Home Care that LivHome provides allows people to remain 'independent' at home if that is what they desire. I would highly recommend LivHome to those searching for a high quality, caring, lower cost alternative to Long-Term Placement, as well as short-term services to assist with that transition home.

What I really loved about St. Matthew's care givers was their authenticity in their care. I really…read morefelt like my family was taken care of and am more than happy to have chosen them. I've already recommended them to my relatives and would recommend them again and again!

St Matthew Care is the best care for your loved ones!! Excellent management and owner, staff is…read morewonderful and you cannot beat their care!! This is where you want to have your loved ones when they need help. St Matthews care is the best in all of the central coast and probably the state! Will recommend their services to all my friends and loved ones in need!!!