Promptly replied and gave me a quote . Showed up on time and Joey did a great job . 5 stars !read more

I don't complain much, I use to work in Customer service for many years and…read more I always took great care of my customers and made sure they were happy! I was never rude to them! Your customers are your back bone to your business cause I had my own business!!!Had no idea about windshields until my insurance lady called me and told me! I would not give this place a Star I would give it no stars and I will not be back at this place or any Glass Services locations! We walk in everything was fine treated you ok made coffee & place was ok needed some cleaning. We left and I notice my windshield was not as good as the last one we had! The girl said that was the one that came up when she ordered it! I should have went look at my old windshield but didn't. I was not a happy person. Next day I ran errands & saw glass pieces on dashboard and had some black smudge by my rear view mirror! Got a call from my insurance lady and she saiid I had a different windshield and she sent me all the information! So I called back this place and spoke to the girl that works there & explain what happen. I told her My insurance lady called me and said we had the wrong glass it didn't have the protection against road noise.. So I called and told the lady what I found out. She told me she disposed of my old windshield as she told my insurance adjuster! Then I called back she said she had it! I told her the windshield I had before had no road noise! She wanted us to go back and she would check it! I will not go back to this place ! POOR customer service! I have talk to people and they told me they have had the same problems! I found out I can order my own windshield, there is a difference & I learn a lot about different windshields in one day, they don't tell you everything . The last windshield was cheaper And better with the noise & light was around 500 this one was 847!!! I will not ever go back to this place! ESPECIALLY with the rude customer service! So my advice is order your own windshield and go somewhere else!!!!I Ask, Questions about your windshield before you order it & install it! Make sure it's the right one order your self from car dealership. I learn the hard way and something new! I will go back to Safelite Auto glass I never had any issues with them ever!!!God bless that woman she gets anew attitude

Professional service all the way around from a great, locally owned glass shop. I've had Blake and…read morehis team install windshields and a commercial window system. All projects were performed flawlessly.

Simple dime sized rock hit repair. $50.00. Rock hit looked…read moreexactly as when I brought it in. Asked for money back. Cash was thrown in my face! Make sure you read their disclaimer resolving them of no responsibility.

I had a 3.5 inch crack, which started from a chip on the edge of my windshield. Safelite referred…read moreme to A Better Windshield. Ken fixed it in 15 minutes and it looks great, you can't even see where the crack was!

Had my wife's windshield repaired. Ken is awesome and knows about customer service. I'm a new…read morecustomer for life. Thanks Ken.

Two hours into our 11 hour drive from Texas to Alabama (the 1st leg of a 2-week road trip), we took…read morea rock to the windshield and had a crack! Knowing we'd be doing a lot of driving in hot weather and possible rain, we googled our nearest Safelite and ended up in Bossier. (Our son works at the Tyler, TX shop and insisted we shouldn't wait to get it repaired.) The guy and gal working in the office were so kind and friendly! Knowing our predicament, they gave us advice and instructions how to get it done quickly through our insurance (costing nothing) and were able to squeeze us in so we could get back on the road without too much delay in our trip! (I just wish I had gotten their names!‍) The gal who did our repair was efficient and friendly, too! Well done, and thank you!!!

I had a SMALL little chip in my windshield. Safelite came to my job to fill in the chip so it…read moredidn't spread. Well I should have left it. When he was filling the chip the chip turned into a crack the length of my whole windshield. When I called satellite they said they are not liable and they can give me $50 off of a new windshield which was almost $400. Never will I use them again.

Stopped in for a windshield chip repair while driving through town. Excellent service and prices!read more

Great customer service and quality work at a great price , would definitely recommend and we will…read moreuse them for any needed service in the future!

Needs to be shut down. They don't have a yard stick or a measuring tape in the shop. They just…read morecut what they feel like cutting

This has to be one of the most horrible businesses I have ever done business with. I brought my car…read moreto have the windshield replaced & 4 hrs later, they come out to tell me they broke the new one. After I left, I contacted them to let thim know, the technician caused damage to my windshield moulding and mirror. They said they would fix it. After talking to my insurance company, they suggested I use another company which I did. They caused $300 worth of damage to my windshield moulding & refused to fix it, b/c I let another company replace the windshield. The tech admitted to causing the damage, but they still refused to do the right thing & fix it. I would not recommend this company to anyone. The clerk & other workers argued with me & my husband instead of trying to fix the problem. Absolutely disgusting customer service & unprofessional business.

This place is not closed. Call ahead to get quotes. They do an awesome job. Looks good and last a…read morelong time

From the owner: 20 years of experience, call now!read more