We have done business with Absolute Granite several times and their customer service leaves a lot to be desired. They are flat out RUDE in the showroom, don't return messages and despite posted showroom hours, they close early without warning. We have made advanced plans to pickup items arriving 30 minutes prior to 5 PM only to find the doors locked and the lights turned off. Worse yet no one called to inform us and despite cars being parked in the lot, no one answers the door or phone!!! After remodeling our Canadian Lakes kitchen and later bathrooms (2) we chose to take our business to Grand Rapids and what a difference. Our experience in GR has been fantastic and we are in the midst of installing new granite counter tops in our Master Bath and are extremely pleased with the service!!!! We regret ever having done business with Absolute Granite and would suggest shopping around. Word spreads fast in Canadian Lakes and we will go out of our way to warn anyone who asks for a recommendation!! This industry if full of suppliers that value customers and this is not one of them!!!! read more

I visited the showroom and was treated very well. Lori helped figure an issue I had. Beau and another gentleman came to my house, treated me professionally and resolved an issue with several chips in my countertop. I was very pleased with the results. They helped me out, knowing that this particular top was not purchased from them. That said, my bathroom countertops WILL come from them. Jessica mox, mount pleasant. read more