Definitely recommend Top Tier Construction! Jeremiah Ford and his crew know their business. They…read moreencapsulated my crawl space, did some drainage work, poured a beautiful concrete slab at my son's place, installed some glass shower doors and we have a list of upcoming projects too! I see a couple of bad reviews, don't let them fool you...they are the BEST in the business! after spending over $18K on projects with them so far, we are booking more work...what does that tell ya!

I had Top Tier pour a concrete slab for a building. They did an excellent job. The crew, Derran,…read moreEli, Gabe, Michael and Jeremiah all pitched to do this job. I highly recommend Top Tier for any concrete work you may require in the Knox, Blount, Sevier counties in TN, and the surrounding area. Great work, and an excellent value.

What can I say? If you have a septic tank, you need to have it pumped every few years. And…read moresometimes you forget to have it pumped and it backs up. It isn't pretty but here we are. It happened on a Friday night, of course. We called quite a few places on Saturday morning but they were either closed or booked weeks out. We then called Sean from A Plus Plumbing who was able to get us an appointment that evening. They ended up having an issue with the truck and needed to reschedule for Sunday. That worked out for us as we needed more time to try to find the lid since grass and weeds had grown over (they charge extra for excavation). By Sunday night we were back in business! ;) Their prices were reasonable and comparable to the other places we called.

Cash was awesome and super accommodating, came out on a Sunday, Super nice and totally took care of…read moreus. He also came by today to finish up just like said. We will be using him again for all our plumbing issues. Thanks again Cash!

I was charged $9,000 for a small retaining wall. A subcontractor was sent out; although, I was told…read morethey were an employee. The incorrect drainage material was used, backfill wasn't completed, charged for material not used, and material was left in my driveway. They placed a lien on my property after I refused to pay the remaining $6,000. I filed complaints with the Tennessee State Board of Contracts as they are not licensed or bonded and with State of Tennessee Attorney General Consumer Affairs. I obtained an attorney.

After 6 years of watching a portion of our front yard erode away after every storm. We decided to…read morereach to Wild West Landscape Designs for help and I have to say, Josh and his company came to the rescue! No more erosion, dirt or water running across the driveway but we now have a nice channel to control all the water to flow through. We can't wait to eventually get the grass back we have been longing for. I would add pictures to this review but I'm not too sure how to. But if you go to Wild West Landscape Designs on FB, you can see the amazing job that was complete. I will add a comment to his post. We have a few more projects for Josh and his compan, but have to replenish the projects fund account before we can move on to the next project. If your looking for a fine company for your landscape project, give Josh a call.

These guys are great. Especially these days when it can be hard to find someone able to come out…read moreand do a good job relatively quickly. They were on time and they did their best to make sure the solution they promised is what they delivered. Even when there were some surprises, they still delivered. They had a few moments when they could have taken the opportunity to gouge me too, but they didn't. Honest company that does a quality job, and easy to communicate with. They did a tough job and finished well. Very happy with the result!

***SAVE YOUR MONEY, TIME AND ENERGY. DO NOT DO BUSINESS WITH CHOICE ONE PLUMBING. ***…read more My 79-year-old widowed grandmother hired Choice One Plumbing after winter storms in East Tennessee left her without a working toilet for over a week. She was quoted $12,000 for the repair and signed a contract she could not read. We later learned this price was nearly double what other licensed plumbers in the area estimated for the same work. When I contacted the owner, Robert Rutherford, to ask about the large price discrepancy, he stated that the employee who provided the quote was "from California" and had used California pricing. Robert ultimately agreed to void the original contract and issue a new one, but only after the cost was challenged. The project itself took weeks to complete, with multiple missed return appointments and repeated promises that were not kept. After the job was finally finished, construction debris--including lumber and a ladder--was left throughout the yard. My elderly grandmother attempted to clean it up herself until I contacted the company again. Although I was told someone would come the next morning, no one arrived until I called back later that afternoon. Robert Rutherford portrays himself as a man of his word who puts his customers first, but his conduct--and the conduct of his employees--demonstrates the complete opposite. Overall, the experience was stressful, drawn out, and required constant follow-up to get basic commitments fulfilled. I would strongly encourage others to avoid this business entirely and find someone more reliable.

He did an amazing job customizing and installing our chimney cap. He was also cheaper than other…read morecompanies I called. Very professional. Amazing work!!!!

So appreciated the professionalism shown by Chad when he came to inspect our chimney. Right on…read moretime. After a thorough inspection he outlined our options to address our need for cleaning and future safety measures. He understood our budget limitations and gave honest, logical advice. Highly recommend Chimney Titans Karen S. Seymour

Lance and his crew just finished a kitchen addition and remodel project for us, and I cannot say…read moreenough about his integrity, commitment to quality, communication, fair pricing, and flexibility. First of all, Lance stepped in when our original contractor had a medical emergency and could no longer complete the project. Lance was doing the footer work on our project and agreed to pick up where our contractor left off (with the same budget and timeline), and without much time to get to know each other and talk through our plans, I think we all crossed our fingers and hoped it would work out. It did. Beautifully. Lance navigated with ease and grace numerous city permits and inspections and so many supplier issues and architect flubs, including an incorrect measurement that ultimately required us to add a partial bathroom renovation to his contract. He personally checked on every aspect of our project, correcting work when it didn't meet his high standards and making sure his workers and subcontractors met deadlines and his expectations for workmanship. Every time I brought him an idea along the way, Lance was up for it and helped me figure out how we could make it work (much to my husband's chagrin at times!). When we called, Lance always answered, and he stayed in communication with us when we weren't on site, sending texts and pictures of progress daily throughout the almost 5 months of our project. After a few months, I trusted Lance to make decisions in my stead, and that says a lot, considering my Type A personality and specific design sense. He respects old houses and understood my aesthetic vision as well as my desire to preserve original elements of my 1940 cottage wherever possible. The end result speaks for itself. We consider Lance a friend now, but I think my hound dog Sadie misses her friend Lance and his crew most of all. Luckily for her, we have already called him about our next project.

Contacted Big Bear Construction via Yelp Projects December last year. I got a response within a few…read morehours. I spoke with Lance and he scheduled a site visit to inspect my parents house in Knoxville. After site visit, I received a cost estimate for repairing water damage to main bathroom floor and replacing old toilet. We discussed further details and proceeded with ordering the flooring, toilet, and bedit seat. During demolition, his crew noticed subfloor was also damaged (see pics). I was notified right away, they had to purchase subfloor and a change order was submitted. Work was completed within 2 days and my parents were very happy with the finished work. All billing was done electronically, and receipts were autogenerated. We have a few more mini projects in the house and will contact Lance again. 5 starts for Big Bear Construction! I highly recommend for all your restoration needs.

Ron replaced a hard to access shower valve. He and Ronnie work efficiently…read more Ron responded quickly to my phone inquiry and was able to come do the work in two business days.

Ron came to our condo to install a new shower valve and shower head. While he was here he fixed a…read moredrainage leak in the bathroom sink due to the sink connection being incorrectly installed by another serviceman. I highly recommend Ron for any plumbing work you may need,

Dave was absolutely fantastic and tried everything to resolve my problem. He was disappointed that…read morehe would need a pressure hose ( not sure of correct terminology) to try and blast the obstruction out. Did not have that equipment. Again, Dave was GREAT and spent a lot of time here trying everything he could think of.