I can't say enough great things about this company and their employees. It's family owned and…read moreoperated by wonderful, knowledgeable people. They're honest, reliable and will show up when they say they're going to.

I'm a homeowner who would like to share my grievances with OEL (OEL Heating & Cooling, LLC) that…read moreYelp readers may find helpful. My grievance with OEL is with their unlicensed technicians and their refusal to take responsibility for their errors. OEL failed to properly inspect my AC drain lines which prolonged my AC problems for 3 and a half years. OEL's carelessness has led to other issues resulting in unnecessary restoration work. I have also come to question OEL's professionalism and work at the conclusion of this experience for two reasons: their defensive behavior and their lack of explanation for the physically damaged AC hard copper drain line they didn't discover. Who broke the AC drain line in the attic since OEl were the only ones who accessed my attic until the leak was discovered by another plumber on May 3, 2021 who had taken these attached photos? My AC issue with OEL could have been resolved earlier if they had a licensed technician inspect my AC drain lines in the attic when I first had an issue with my AC. This AC issue carried on for 3.5 years attributed to a clogged drain line starting on October 6, 2017. OEL technicians responded to my many service calls to fix the problem only to respond with the same remedy of unclogging and treating the drain line instead of taking the time to find the root cause of the clogging issue in the drain lines. AC Drain Line Installation - 2017/07/22 The issue with my AC drain lines dates back to a water leak I had on the first floor in a storage area beneath the stairs. This problem was resolved by installing the AC hard copper drain lines in the attic directly above the AC unit in the closet on the second floor. OEL installed the AC hard copper drain lines and completed the work with a final inspection on July 22, 2017. Initial AC Problems two months later - 2017/10/06 Second AC Problem 10 months later - 2018/08/07 Third AC Problem 3 days later - 2018/08/10 Fourth AC Problem up to one year later - 2019/08/06 Fifth AC Problem 6 months later - 2020/02/05 Sixth AC Problem 12 months later - 2021/03/28 OEL Service Call Next Day - 2021/03/29 I asked and insisted that Wyatt, the OEL's technician, check the AC copper drain lines in the attic. Wyatt disregarded and refused to climb into the attic to inspect the AC drain lines insisting that the leak wasn't from the AC. Wyatt documented "Completed service system call. Client stated water leaking around light beneath 2 upstairs restrooms. Did not find anything dysfunctional with AC unit." on the invoice receipt. The following morning, March 30, I called OEL requesting Wyatt G. to inspect the AC drain line. I once again asked him to inspect the drain line in the attic and he refused. Wyatt expressed frustration because he didn't feel his visit was necessary. Broken AC drain line discovery - 2021/05/03 On May 3, 2021 I contacted a plumber, Mike of Tampa Bay Plumbers, to find the source of the water leak. Mike confirmed that the leak did not come from the plumbing lines. He asked to access the attic and found a cracked copper drain line installed by OEL. I then called OEL to fix the copper drain line they installed and refused to inspect in the attic. Chad S. and Wyatt arrived to service my call at 11:30am. OEL documented the following statement, "Found crack in condensate line that appeared to have been stepped on and cracked on trist. Repaired line with 3/8 hose and hose clamps. Removed wet insulation. Purged line with 2 gallons of water. Found no other cracks." Signed by Wyatt. Chad S. completed the job by repairing the line with clamps and final checks two weeks later on May 17th. He confirmed there weren't any water leaks. Chad refused to admit all 12 yellow receipts were drain line related work since 7/22/2017-05/03/2021. OEL's defensive behavior adds to my suspicion of the physically damaged AC hard copper drain line in the attic. Read the full detailed review at https://www.bbb.org/us/fl/thonotosassa/profile/air-conditioning-contractor/oel-heating-cooling-llc-0653-90306428/customer-reviews

Thank God for AIM Services!…read more In 2019, another local company installed our HVAC system, and over the past seven years, we went through five--yes, five--evaporator coils. We were incredibly frustrated and could not understand why the same problem kept happening. Thankfully, we finally met Eric from AIM Services. He took the time to properly diagnose the issue and discovered that our ductwork was too small for the system that had been installed. That was the underlying cause of the repeated coil leaks. From Jimmy, the owner, to Eric, the project manager, Parker, the installer, and Jordan, everyone treated my wife with kindness, respect, and professionalism. They worked late into the night to replace our system and made sure the job was done right. We truly could not be happier with the service we received. Not all HVAC companies are the same. AIM Services is the company I trust with my family, and I would highly recommend them to yours.

Rick came out when my Air Conditioner started acting up. They scheduled me quickly and arrived on…read moretime for the initial appointment. My A/C was struggling to meet the temperature we set it to, which wasn't an unreasonable temperature. They upgraded my undersized ductwork and added insulation to my attic that I'm guessing the builder and building inspector missed or forgot to add 26 years ago. There was a slight issue after the services were completed but Rick and the owner, Jimmy went above and beyond to make sure we were taken care of and completely satisfied. Jimmy really cares about his business and making his customers "His" customers for life. They've definitely earned another customer with the services and follow up he provided. My house is freezing. Thank you Rick, Jimmy and AIM Services!

I'm renting a place and the PM sent over air4u. These guys are professional and know what they are…read moredoing. I unfortunately had installed a new smart thermostat and apparently with the heat pump it's wires aren't supposed to be exactly the way you'd think. Well these guys got it fixed and programmed the thermostat to understand it's a heat pump unit and not traditional unit. Definitely a good company.

Incredibly professional. On time, take shoes off, explain what they're doing, reasonable fees. And…read morepleasant. Plus they don't default to the most expensive option for repair! Lots of integrity. The owner Steve is the reason. Offer a really great annual or biannual maintenance plan too! Won't use anyone else.

No longer Johns Heating & Air as of April 2024. They are now Sunair and are horrible. They are…read morestill using Johns Heating & Air name and all of the good reviews that Johns Heating & Air was given over many years. Sunair is very expensive, lies, and generally has poor customer service. They came out to do repairs at two separate houses that I own and diagnosed both incorrectly. Of course I still had to pay their exorbitant fee to have them come out, do either nothing or a minimal amount of work, and then I had to pay somebody else to fix the problem correctly. They also claim I didn't have a maintenance contract with Johns Heating & Air. They're right, I had two. But they wont honor either one. They want me to spend another $214 per property to buy there maintenance contract or whatever they're calling it these days. Membership I think. Stay away from these people.

Had an initial problem with my first appointment-they got the day wrong that they told me. Second…read moreappointment was made and technician arrived within time slot mentioned. Tech was Damion who did a very good job. Caught a part that was not reading as good as it should and replaced the part. Definitely appreciated as I do not want the AC/heat pump to go out what with the big time hot weather coming on. Damion was the technician, very peasant and friendly and did a very good job in servicing my AC unit and air handler. Only reason for 4 instead of 5 stars is the scheduling and times seem to be a bit wonky and I always get connected to Sun Air, not John's.

David Martinez came to check on the aircon unit because it wasn't cooling down to the preset temp…read more He had identified a number of possible issues - clogging of drain line, leaking and insufficient refrigerant. The estimates of all these will amount to a big sum. After some explanations on the issues, I've decided to spread out the fixings so as to spread out the spending. David was on time, patient and willing to explain the procedures. I'd highly recommend him and the company. Rae from the office was very helpful in handling all the scheduling. Thank you.

I have used Hot 2 Cold over the last two years for different ac units. They have always been fast…read moreand easy to work with. I called in yesterday (Sunday) and Michael was here by ten and ac was fixed by noon. Great job and super customer service.

Zack and his crew did an exceptional job replacing ductwork for more. Hardworking and very nice…read morecrew. They went above and beyond to get the job done. Definitely my go to company for A/C work from now on. Fair pricing, hard work and good follow through!

What a great company! Tanner got here right on time as we'd planned. Very knowledgeable,…read moreprofessional and very nice. Delighted with the results! Will use this company in the future and highly recommend. (Thanks so much Tanner!!)

Amazing service ! office staff , company boss , staff that came out and did the work were all…read moreamazing and attentive! This amazing company installed a mini split in our barn and we have no complaints ! Blows cold a/c with no problems at all ! Definitely would continue to call them for future services again! I would personally recommend them for friends and family for future issues/work ! Amazing crew , all responsive and got back to me ASAP! Thomas and Ashton worked on the unit and were great guys ! Thank you guys

My AC was not working at all the panel wasn't even on to turn it up or down. I just want to say…read moreI'm amazed at this company was willing to come out before hurricane Milton hits the State of Florida my AC went out yesterday (10/8/24) and it is now working thank you so much for being willing to come out I will definitely be looking to your company when we need more work done. Very minimal trip fee, included in the cost of the repair not sure what he did but he did a good job.

This company was very well prompt on a day we needed service; however, they screwed us over. We…read morecalled our insurance company, they sent out a service, and the entire repair should only cost 450.00, they charged us $ 850.00. They argued with each other the entire time, they charged us over 100.00 dollars for an old thermostat. all to found out it was not capable to our unit. I called to tell them, and they act as though they had no clue - DO NOT USE THEM AT ALL.

Got parts quick. Got a compressor faster than the other contractors. Explained well. Price was…read morecompetitive. So far I'm happy with them.