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SPIC AND SPAN. Home & Office Cleaning - Cleaning lady wiping off the window with our logo on it.

SPIC AND SPAN. Home & Office Cleaning

(2 reviews)

Innenstadt

Great communication with customer service and the cleaning is good, if you can get the cleaners to…read moreshow up. Of my 3 cleanings, I've had one late arrival and two no-shows. There is a disconnect between the schedulers and the cleaners.

Half of what was "cleaned" I had to clean again myself, some elementary things were not done…read more(cobwebs from the corners, dust from the shelves, the floor was vacuumed and wiped but not under the chairs?!, the TV screen was not wiped, and many, many more details...), half of the things we agreed on before the cleaning started were not done, and what was done was mostly done sloppily. A small kitchen that takes me a maximum of one hour to completely clean - a professional cleaner cleaned for almost 3 hours. I didn't immediately check what was done, but I planned to give 3,5 stars because it was immediately clear that some things we agreed on were not done, as well as some things that are implied (and which I nevertheless stated). After realizing that I would have to do most things all over again and hire another company, I had to leave this review. In the message you receive from this company with the invoice, you can evaluate the service you received. It states that if people who clean get more negative ratings, they will be "removed". First of all, I don't want to be a reason for someone to get fired, and I also don't want to evaluate the work of people I don't pay. I hired this agency, and whether they successfully and adequately trained their employees is not my concern. And, since I don't pay cleaners, but the company that sends them, this review only applies to them. I even removed the positive star regarding the simplicity of scheduling because of that shift of responsibility from the company to cleaners.

Absolut Cleaning - homecleaning - Updated October 2026

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