Employees are very friendly and accommodating as I was with my kids. I enjoy how well organized the…read moreitems are. There are jems every time I come in here. The selection on plus size items is limited, and today it seemed the clothing was quite old. May have been a bust day, but I did get a great buy, so I'll keep coming back even if the clothing isn't the best.

I have been going to the Dallas Goodwill Outlet for several years. This means I have seen so many…read moreof their rules change, sometimes weekly. I have noticed a gradual improvement in the attitudes of employees, to each other and to customers. However, I went yesterday and while shopping saw row after row ofbins being brought out but covered with sheets or blankets, so not open for shopping. They then told all shoppers they were closing from 12-1 so pay for items and leave, or wait in front area til they reopen. Also, if you spend $50 at checkout you would be allowed back in at 12:30. Of course the roundup and exit of shoppers to pay meant a longggg line to checkout. It has always been curious to me that they don't seem to have fundamental retail expertise, nor do they seem to care about their customers at all, and this latest change really reinforces that. Their method of replacing bins is chaotic-the last time I was at the Austin Outlet they had an organized way of doing it, starting at one end and then moving down replacing each row. It was a while back, but seemed to work. Why in the world would you make shoppers leave when they are shopping at your store? i dunno, just felt disrespectful. I don't get there till 10ish, and typically spend more than 2 hours there, so its no longer a fun place for me to shop, so I won't go as often, if at all. Fortunately i live in between the Dallas and Ft Worth store, so I'll just try the Ft Worth store instead.

Yay! I'm a fan. Not because they bought all my clothes or that they offered me hundreds of dollars…read morefor my clothes. They didn't. Most of what I wear is mature clothes and not teenagers clothing. So I hadn't expected to sell much. Still I thought I'd give it a try. They greeted me with a cheerful tone of voice and a smile on their faces, gracefully took my clothes to give me estimates, and gave me my offer within 10 minutes. I was offered a mere $9.80 for 3 of my brand new items. I thought I'd give em away instead and declined. But I understood why. I had got a chance to look around the store while I waited for my quote. The store was very well organized and I could see tons of very cute clothes for TEENS for $10 or less (So they couldn't possibly pay me any more than $3-4 per item.) They had party dresses, casual dresses, jeans, pants, heels, sweatshirts and such that I could tell today's youngsters would wear. I found many brand new clothes with tags on as well as some not so new clothes. But they were all of similar designs. This store is targeted towards the youth(teens/tweens) most of whom rely on allowances or paycheck from part-time jobs. These kids like to own variety of different outfits to wear to school/college, and don't have a lot to spend so they have to keep the prices low. So please don't go in expecting to be paid a lot for the clothes, nor expect them to buy them all. At the end of the day, they have to be able to sell what they buy too. Will I go there again? Probably not. Definitely not for selling. But can I see a younger person having a great experience? absolutely!

As a former long term employee this was a very unfortunate experience, the sorters went through one…read moreof our large bags, and left the other two untouched. The pass reasons were older styles and low demand, meaning the other bags were not untouched for a reason like a stench or them being unwashed. The girls stopped sorting through my items and gave them all back like they were completely looked through. It's very sad to see all the recent terrible reviews when this was at one point a reputable place to sell clothes

TIP: be prepared to be in this store for an hour at leasttt…read more As an antique/ thrift store LOVER, this was such a unique experience!! Loved everything about it! Prices are affordable for the most part considering they are an antique shop. There's are many different tiny antique shop/vendors inside so you will definitely find all your bucket list items it just takes patience to look at everything. But very cute and organized imo

I think I spent about an hour and a half here today and I'm still not sure I saw everything. It was…read morelike being in an IKEA and a casino at the same time. After a bit I didn't think I was going to find anything but I'm glad I stuck with it because I actually found some really cute stuff! I found a couple things without tags on them & the staff was good to help get a price from the booth owner. Staff was pretty helpful & even carried my purchases out to my car for me! Special shout out to Mac Works Furniture - she's got some beautiful pieces!

On 9/6/22 this store provided the worst shopping experience I've had in years. The place looks OK…read morefrom I-35 but when you actually try to shop there you realize this is a bad dream if a store. I went in there strongly motivated to spend money on clothes for my elderly disabled friend, but I was defeated So disappointing, because I actually brought my friend with me. He is poor, but by golly, he deserves to be treated courteously! That did not happen at this Ross store. I feel terribly disappointed that we had to run into a rude and insulting salesgirl. My friend had been *very* excited to know he was about to get some decent clothes. It was kind of a big deal to him! When we left that store empty-handed I was just heartbroken on his behalf. He was looking forward to a special social event the next day and definitely need something to wear. I had a strong feeling we were being racially profiled. My friend is an American Indian (though he could be mistaken for Hispanic) and I'm extremely White. We're both senior citizens. Racial and cultural prejudice enable people to treat others as less-than-human, un-deserving of respect, dignity consideration. BESIDES racial and cultural prejudice, what DOES provoke people to treat others rudely? Neither one of us knows the neighborhood. My friend just moved to Desoto and doesn't drive, and I'm from North Dallas. I googled places to buy men's clothes in Desoto and found Ross. But before taking my friend here, I actually checked out Ross stores in Dallas and Ft Worth. (You see, I needed to be reassured the Ross "brand" has improved since I visited a bad Ross store several years ago) Yes, I actually visited Ross stores to make sure It would be OK to bring my friend to one. Those Ross stores were just fine and the prices were terrific. I thought we'd have a happy, productive shopping experience at the Desoto Ross. Nope. Just TOSS THIS ROSS!!! HERE IN DESOTO -- unlike at other Ross stores -- the parking lot is dark and littered with trash. Entrance looks like an employees-only backdoor. Inventory is not much better than a garage sale, and the prices are ridiculously high. (Completely out of line!). It's beneath Ross standards which, let's face it, aren't that high. Not enough to make you stay home? Try getting help from the rude employees! They act like their housekeeping chores are more important than what a customer asks. Just forget about using the dressing room if the clerk has to "do rack" whatever the heck that means! We found the dressing room blocked by a bunch of racks pushed together Eevery which-way -- as if children had erected a barricade. We were then DISS-served by a girl who rushed over to tell us the dressing room was "closed". She could not communicate in sentences, displayed the social skills of a hostile 8th-grader, and seemed to lack simple problem-solving skills. WHILE WE WERE TALKING TO HER, SHE TURNED HER BACK AND WALKED AWAY. No matter where you come from, no matter who you are, that is an insult. Am I mad at HER? Nope! She had poor home training, or lacked proper education at school, or she receives awful leadership from her supervisor. She probably missed out on every score: home, education and supervision. I'm sad that young people go out into the world without adequate preparation for retail sales jobs. (Really, of course, it is on me and on ALL of us who have not committed enough resources to our education system) Well, she is young, and I hope she'll gradually acquire the knowledge, skills and attitudes she needs to do the job. However, I do not think respect for others is easy to acquire. Nor is it easy to overcome racial contempt. This generally requires spiritual insight. Shame on Ross. This store needs leadership and management. And if they don't start doing what the retail industry calls "merchandising" ( look it up, Ross! ) they won't survive in business a heck of a lot longer. If this store isn't worthy of the investment they should close it

I was there to buy slacks and instead got discriminated for being Hispanic. I kept my calm and…read morespoke to manager's- plural and the best they could do was offer me 30% off. I declined mainly because i was disappointed and greatly disgusted that women of color would discriminate me another woman of color. Might not have been the same color but who is? I just wish the managers would put themselves in my position and ask themselves does 30% off make things better? I would have preferred them to tell me a training session will be held due to this unfortunate situation. I will never return and i will encourage my friends and family never to visit this location again. I might return with my camera on to show the customer service and how it differs depending on your race.

The hosts and staff are pure magic. Welcoming, engaging and well worth your time. The setups are…read morealways top notch. What you see is what you get. Quality company, quality sales. Integrity, honesty and professionalism. We are also a fan of their instagram. This is what estate sales should be. Thank you for words matching actions, taking care of sellers and buyers. Excellent!

Even though my estate sale was too small for this company, they still took the time to give me…read morewonderful recommendations on how to proceed and where to look for alternatives. If they treated me this well when they knew there was no money in it for them, I can only imagine how well they treat their (paying) customers. What wonderful people!

I have done business with Warren Auctions several times and they are great. Always professional…read moreand knowledgeable and willing to help me if needed.

Warren and his wife are wonderful. Extremely knowledgeable and honest. They did my dad's estate and…read moreI was impressed how it was handled and the work that went into it. They took so much stress off of me. I can't thank them enough. Great people to work with.

Loved the sale amazing items had a great time. Everyone working there were extremely helpful and…read moregreat attitudes a little bit of a wait due to covid bit safety first. Well worth the wait

From the owner: Cottage Classics specializes in home liquidation estate sales. Georgsnn loves antiques and vintage…read morecollectibles with a specialty in paper ephemera, postcards, maps, old photos, costume jewelry, etc.

The prices are rough…read more Please look at the photos with just a few examples of them marking up items beyond reason. A plain white t-shirt that still has a tag showing it was on clearance at Walmart for $1... the store thinks is appropriate to Market up to $6 And then you'll see a graphic tee photo that was sold at the original store for $5, but the Salvation Army decides that they need to Market up to $8. I understand there are overhead costs but thift shops are suppose to be less expensive than the original store! Thifting is a necessity to some, fun to some, and for anyone looking for those unique pieces. I will go to other shops, not SA.

Parking- Yes lots of easy parking…read more Staff- Low staffed, can have long lines at checkout Dressing rooms-Yes, men's & women's Public restrooms- No Religious- No, no religious music playing Always has LOTS of sofas & dressers & kitchen tables. They try & sort home good by color. Not the greatest place for clothes or jewelry or art. But it's always a great place to try & checkout! I've never had problems here

If you love estate sales, you HAVE to check these guys out!! Their sales are organized, fairly…read morepriced, and they're always ready to make a deal! The owners are super friendly, very welcoming, and work really hard putting the sales together to make sure they're bringing you their absolute best! Definitely check them out for some great finds at fair prices!

I contacted A & A back in June because of the positive reviews that were posted on Yelp. The first…read morevisit with Amy went fine, so we scheduled the sale for late July and I signed the agreement. The sale was scheduled for 7/27; closing on sale of the house had been scheduled for 7/30. On the morning of 7/21 Amy and her husband came to the house again. This meeting didn't feel right. They were dismayed that I didn't have an extra set of keys to give them, and that the carport did not have a gate that could be locked. This was the first I had heard about either of these conditions, but I told them I would get a set of keys ASAP, even though I was completely willing to let them in when needed, then leave them alone in the house if necessary (their preference to be alone). I checked the agreement that I had signed, and nowhere does it say that A & A needs their own set of keys. There was nothing I could do about the carport, but nothing more was said. Early that afternoon, 7/21, I received a text that they would not do the sale because of these two issues. Both could easily be fixed, but there was no discussion with me. I had already said I would provide keys (although everyone I mentioned this to thought it was odd), and the outdoor items in the storage sheds could either be set out the day of the sale, or simply omitted from the sale and left in the sheds. Since I do not live in TX and the closing was imminent I was desperate for this sale to happen when scheduled. I literally begged them to reconsider, and they grudgingly agreed. The sale did take place; the results were so-so, but that's not the issue. I'm aware that I was not their ideal client since I was trying to clear out the home of a pack rat and there weren't many items of significant value. If they had reviewed the pictures they took on the first visit and the additional ones that I sent and then decided it wasn't worth their time I might have had time to find someone else. But between hiring them and holding the sale they made no effort to communicate with me unless I contacted them first. And cancelling at the eleventh hour, and by text rather than phone call, was a very low blow that caused me a great deal of stress. Since others appear to have had a good experience with this company I am happy for them; I only wish my experience had been half as good.

Great place to find bargains when buying a first home. The owner is very nice & helpful, she…read morealway's gives me a good price for some quality item's. I purchased these beautiful lamps for my son's new home for 10 & 20 dollars. Thanks Michelle for all your help. On-line beach lamps and free standing lamps run in the hundred's. This place reminds me of Canton, you negotiate a deal. German wire-haired pointer statue was only like 15-20.00. Beautiful piece for an owner of such a magnificent hunting dog.

Tons of items in this store. Take time to browse around, the staff does not bother you while…read morelooking, they are very nice and respectful. Prices are very reasonable.