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    About Face & Body

    1.0 (2 reviews)
    Closed 9:00 am - 8:00 pm

    Services - About Face & Body

    Laser hair removal

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    5 years ago

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    5 years ago

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    The Glass & Pillar Spa

    The Glass & Pillar Spa

    3.0(2 reviews)
    3.0 km

    Lovely day at the spa with multiple services. Beautiful location with lovely and comfy chairs…read more Fresh water and snacks are available throughout the day. Great for groups. Reservations are important

    Over the past 2 days I've had truly disappointing and alarmingly expensive treatments at this…read moreestablishment: to wit a traditional pedicure and a shellac manicure. I am underwhelmed. In both services, my nails were not prepared properly - i.e. cuticles soaked trimmed and shaped, nails scrupulously cleaned and prepared for the polish/shellac. The final result on my hands is that the shellac never hardened, and peeled up off the (uncleared) cuticle, blistering, lifting and sloughing off the nail completely when I showered. Literally less than 2 hours after the service my fingernails look worse than they did when I walked into the establishment. With regards to the pedicure, the sole of my left foot blistered and peeled, leaving a sore spot that is painful. Lovely that they give a (cursory) salt scrub. Delightful that they offer scented paraffin. How civilized one can get a glass of wine. Bollocks. I want a mani/pedi that doesn't cost a fortune and that results in sleek, well groomed extremities and not in a pile of smelly plastic shards on my desk! I will be returning to this establishment tomorrow to lodge my complaints. And then I'll head to my usual 'in and out' nail salon to get a REAL mani/pedi. I am very disappointed.

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    The Glass & Pillar Spa
    The Glass & Pillar Spa
    The Glass & Pillar Spa

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    DermEffects - Skin scrapings on floor around examination table in Dr. Loo's examination room.

    DermEffects

    1.0(1 review)
    84.2 km

    An unbelievably bad experience! Extremely unprofessional. One of the staff, T.T., is extremely…read moreknowledgeable, skilled, and personable. I was treated in this clinic for several years, often 5 or 6 times each year. On almost every visit the OHIP limit of three biopsies or scrapings was done. On the rare occasions where appointments were 6 mo. apart, the build up of damaged areas was so extreme, multiple and extreme treatments were necessary to deal with the damage. During these visits, I have experienced treatments where freezing injections from a multi-dose container were repeated with the same syringe, making me wonder about contamination from other patients. I have experienced preliminary examinations by nursing staff where my answers to probing questions were cut off and passed over such that the information passed on to the Doctor was incomplete, lacking, and wrong. I have had sessions where the biopsies were to be followed by liquid nitrogen treatments to specific areas and after the biopsies, I was dismissed and sent on my way. On one of my last visits, the examination table in the room was covered with masses of skin that had been scrapped off a previous patient. Similarly, the floor surrounding the examination table was covered with similar scrappings. (Photos attached). Two different nurses asked me to get onto the examination table for three biopsies to be performed. When I explained that I at least wanted the examination table wiped down before those procedures, the biopsies were done on a chair in the same room. No sense of importance to having a sterile environment. After my last appointment, I was given an appointment for a future date, as my condition dictated further treatment was necessary. Before that appointment occurred, I received a call from Dr. Loo giving me the results of the biopsy and 5 minutes later a second call from the receptionist informing me that I was discharged from the clinic and my future appointment was cancelled. A surprising action since there was no appointment where the areas being treated had been identified as being clear. In fact discussions had occurred suggesting when the spring weather arrived, I would be scheduled for a PDT therapy session. I am amazed the Department of Health has not had concerns about this operation. I am guessing that since my condition just required treatment and not the purchase of expensive cosmetic treatments, they were not interested in having me as a patient.

    From the owner: Dr. Wei Jin Loo is a Royal College-certified dermatologist and founder of DermEffects in London,…read moreON. Specializing in cosmetic dermatology. Dr. Loo and her highly trained staff offer popular cosmetic treatments for the face and body including BOTOX® Cosmetic, dermal fillers, chemical peels, laser skin tightening, and laser skin rejuvenation. Please visit DermEffects online for more information and to schedule a consultation.

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    DermEffects - Skin scrapings on examination table in Dr. Loo's examination room

    Skin scrapings on examination table in Dr. Loo's examination room

    DermEffects
    DermEffects

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    About Face & Body - medicalspa - Updated May 2026

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