Trying this again since we were censored for writing the truth about our experience. As long term care giver in the Roanoke, VA area, it was very difficult to stand by and watch a client cared for by us become mistreated, whether intentionally or not. They were late to pick up and late to return, as well. No text or call to alert us either. This was for a medical appointment. Don't know about yours, but this PCP didn't like it one bit that we arrived late. Their vans are miniatures. Their ramps require an elderly person to feel safe going backwards down a short ramp at a decline too steep for the height of the end of the van. It looked too dangerous for us to ever want to try again. The client simply refuses to ever use this company again. read more