Two years ago my husband became an above knee amputee. He went from feeling…read morefine to losing his leg, due to circulation, within 8 days. We were devastated (and still adjusting). While in a hospital rehab facility, we met our new prosthetist . We could barley pronounce the word - much less understand the ramifications of the new environment we were now entering into permanently. I can't imagine working with a different prosthetic company knowing what we know now. The men and women at Medical Center Orthotics & Prosthetics are OUTSTANDING. The kindness, caring and patience shown to their clients is what has gotten us (and I am sure many others) through this very horrific situation. They have become FRIENDS, because they make you feel as you are. I can't say enough about all of them - their workmanship is top notch and they are the BEST. We were very fortunate to have been on their rotation.

I needed to be fitted for a new custom fitted ankle brace. I called Gouterman Orthotics, which I…read morehad used before, and got their answering machine message saying they have retired and recommending Medical Center Orthotics and Prosthetics. The office is in an easy to get to location with plenty of parking. On arriving we were given some papers to fill out and after a short wait I was called in to a large procedure room. The receptionist offered me a cup of coffee and asked if I'd like my husband to wait with me. I was happy to have the company. Soon after my orthodist, Eugene, came in and introduced himself. He asked me a number of questions and did a brief exam of my food and brace before doing the casting. He was very nice and easily answered my questions. All of the staff were pleasant and efficient and the facility was large, clean and well equipped. If in need of orthotic or prosthetic care I highly recommend Medical Center Orthotics and Prosthetics.

This is a fantastic O&P company. The orthotists and prosthetists are highly experienced and…read moreaccommodating and you always feel like you're being heard. I highly recommend!

From the owner: At Medical Center Orthotics and Prosthetics Annapolis our mission is to help every amputee that we…read moreserve to Move Forward through personalized artificial limb designs and the most advanced prosthetic technologies. As the leading prosthetic company in Maryland, our team is internationally recognized for our unique ability to expertly serve amputees with every type and level of amputation, including the most complex clinical challenges. MCOP Annapolis' lead prosthetist Brittany Mott specializes in providing personalized clinical care and cutting-edge prosthetics our of our convenient Annapolis location. Whether you are preparing for an amputation, have been an amputee for many years, or are helping a friend or loved one, you will find the compassion and skilled care that you are looking for at MCOP Annapolis.

Katie is a new orthotist/manager here (that was previously at another Hanger office), and she's…read moreawesome. The two receptionists at the front desk are kind and helpful. This isn't always the case at medical practices, so I want to highlight this. Ana especially stands out. You can hear the empathy in her voice as she tries to resolve any issue you're facing. Thank you, Ana. Now back to Katie: she's smart, creative, experienced, and willing to help. She really cares. If you're a nurse like me, you need orthotics that make life easier for your feet as you walk your little heart out. Having a skilled orthotist to troubleshoot and find solutions when you run into bumps in the road is key, and Katie delivers. Thank you, Katie. Lastly, they have a therapy dog in the office to soothe and calm your frazzled nerves, if ya need it. That's the vibe. And that's special. Katie is building something different here, and this is just the beginning. Excited to see this practice flourish under Katie's leadership.

Miserable place. They're never prepared for appointments, so once we get there, they reschedule…read morefor a later time, then have to reschedule again. A big waste of time. Been waiting since February for a prosthetic for my husband's right foot ( it is now July)! For his left foot, it also took many months, months that have left him out of shape and way behind on his rehab. Finally, got a prosthetic for left foot and it doesn't fit properly. Go in for new device and we're told it's not ready yet and to come back later. Completely inconsiderate of customers' time, health or well being. They never call back when I call for assistance or manager. And so much more.

"Life and Limb" never had a better ally than Chris Allan at Hanger Clinic…read more I've been coming here for years to manage Ehlers-Danlos Syndrome. Chris and Rob are both all-stars in that they take their time to give patients solutions that will work, whether it's off the shelf or a custom job. They research, confer, test, and try. Best of all, they make sure the patient understands and agrees. They listen first and talk second. Chris has been my orthotist for over a half-decade. In addition to making splints he also helps me manage my mobility equipment to make sure my function is synergistic, so that my body isn't fighting against the splints. I'll need orthotics for life, so I'm lucky that Chris is a Titan. My overall health has improved because I can get proper exercise and take less medication, thanks to the right medical equipment. What I like most is that I understand and communicate my needs better because of how clearly Chris communicates. He uses the right mix of terminology and plain English to help me learn, and treats me with dignity. He gives me choices and points to consider when making my selection. I always feel in control of my own care, but well supported. They are on time, reception staff is on point, the facility is clean, parking is free. The clinic is easy to find. Hope happens here. If you need the perfect picture of adequate clinical care, this is where to look. Chris and Rob are the model of care with dignity.

This company , Hanger Medical lies to their clients, hospital personnel and disregards the health…read moreby their poor service. After a multitude of complaints to Sinai Hospital about a special order helmet for a patient who had brain surgery, we still do not have the helmet 5 days later. The last thing we were told on Monday was that it was being overnighted and was to arrive at 2p.m . When we called at 3:00 p.m was told it hadn't been received. That was a lie! When I called back , I was told it was out for delivery. 7:09 p.m STILL Not Here!!!!! Lies, lies lies. I recommend that the hospital should reevaluate their outside contractors and be more concerned about their patients.

I cannot express enough how impressed I am with RPI. After my amputation, my healthcare providers…read morereferred me to other providers and never mentioned I had options. Had it not been for another amputee, I might never have learned about this company. After working with two previous providers, I was made to feel like the reason my prosthesis did not fit was because of my issues. They told me there was nothing more they could do after my insurance paid them. From the moment I walked through their doors, I was met with professionalism, compassion, and a genuine desire to improve my quality of life. The team at RPI is incredibly knowledgeable and skilled, ensuring that my prosthetic was tailored to meet my unique needs. They even assisted me with a customized design at no extra charge. The quality of their products is outstanding. My new prosthetic is not only comfortable and functional but also aesthetically pleasing. It has truly transformed my daily life, allowing me to engage in activities I once thought were impossible. What sets them apart is their commitment to their clients. They take the time to listen, understand, and provide personalized solutions. They assisted me in obtaining all the paperwork required by my insurance and were upfront about all financial matters. The follow-up care and support have been exceptional, making me feel valued and cared for every step of the way. I highly recommend RPI to anyone in need of prosthetic service. I am grateful for the positive impact they have had on my life.

From the owner: We fit artificial limbs and braces, including cranial remolding helmets. We service children and…read moreadults and proudly serve our veterans with the only VA contract in the area. Most insurances accepted.

Slow response times and shoddy materials…read more Would not recommend for someone who has a disability that will be significantly impacted anytime you need your items repaired because they do not do most things in house and have to ship it out to Texas

Horrible place. I just called for an appointment for custom orthotics. The woman was very rude. She…read moreoffered me an appointment for 5 weeks from now. I told her I really didn't want to wait that long and her response was 'ok, take care' and hung up the phone. Incredibly rude. Avoid this place if you can.

My toddler has been fitted with orthotics for her moderate pronation. Appointment scheduling was a…read morebreeze. Every visit was a pleasant experience. I did not feel hurried in our appointments. They are very patient with kids. I had billing questions on the phone and they were very helpful.

Rebecca is a natural with tweens and has helped my middle schooler adapt to life with a scoliosis…read morebrace. My daughter was dreading wearing the brace to school and the bond that they had formed really helped motivate her to follow the instructions and wear it 18 hours a day. Rebecca really listens to kids and can connect with them over their fear and help them be compliant with their braces

As Michael's wife, I have watched him deal with this hip pain for most of our 33 years of marriage…read more I've seen how much it affected the way he walked, what he could do, and just his everyday life. More than anything, I wanted him to finally have a real chance to get out of pain. Traveling from California to Maryland for surgery was a big decision. Michael has been an attorney in San Diego for decades and knows many of the top surgeons here, so going across the country was not something we took lightly. The doctors we saw here were talking about a much bigger open surgery. My husband, being my husband, had an enormous list of questions. A lot of the answers were already available in the information Dr. Christoforetti had put together, and his physician's assistant, Brian, answered many of the others. When we met with Dr. Christoforetti, he carefully went through everything with us and never made us feel rushed, even with Michael's never-ending list. One of the things that made me feel much better was understanding that doing the surgery through small openings did not mean he could see less. With the camera, he could actually get a very detailed view of what was going on and repair what he found without putting Michael through the much larger open surgery that had been discussed. Over the years, Michael tried just about every type of treatment available -- injections, physical therapy, and other non-surgical treatments -- without lasting relief. It meant so much to me that Dr. Christoforetti was finally trying to fix the actual problem instead of just treating the pain again. As a wife, there is a different kind of trust involved. Michael had to trust the surgeon operating on him. I had to trust the person I was handing my husband over to. Dr. Christoforetti made that easy. I felt that he truly cared about Michael and treated him the way you would want someone to treat a member of your own family. His whole team was wonderful to us. Being so far from home made both of us nervous, and having a direct number to Brian, his physician's assistant, gave us a lot of comfort. Dr. Christoforetti, if you ever make it to California, there will always be a place for you at our table. You took such wonderful care of my husband, and I would love the chance to return the kindness by making you the best home-cooked Persian meal of your life.

I like how easy it was to make appointments and how accommodating and friendly the office staff has…read morebeen. For the past two visits, both appointments have been nearly all on-time, which I appreciate. The facility also has an in-house X-ray technician and machine, which cuts down on time. I can't emphasize on how much I really appreciate the aspect of how efficient the entire team there works. As strange as it may sound, I couldn't help but to feel like I am guilty of wasting everyone's time there, and I felt rushed and flushed out of there quickly. Yes, I love physicians who are on time and the office so efficient that I waltz out of there happy and ready to get on with the rest of my day. Maybe it's just me who felt bad about the reasons and cause of issues I have presented and I felt like there's really nothing anyone can do about it. Maybe I should just call it disappointment. I'm not sure. Whatever the case is, I will just go back to my regular orthopedic office I've come accustomed to.