I needed to be fitted for a new custom fitted ankle brace. I called Gouterman Orthotics, which I…read morehad used before, and got their answering machine message saying they have retired and recommending Medical Center Orthotics and Prosthetics. The office is in an easy to get to location with plenty of parking. On arriving we were given some papers to fill out and after a short wait I was called in to a large procedure room. The receptionist offered me a cup of coffee and asked if I'd like my husband to wait with me. I was happy to have the company. Soon after my orthodist, Eugene, came in and introduced himself. He asked me a number of questions and did a brief exam of my food and brace before doing the casting. He was very nice and easily answered my questions. All of the staff were pleasant and efficient and the facility was large, clean and well equipped. If in need of orthotic or prosthetic care I highly recommend Medical Center Orthotics and Prosthetics.

They are very professional as well as a comfortable atmosphere. They have helped repair my AFO…read morebrace as needed.

This is a fantastic O&P company. The orthotists and prosthetists are highly experienced and…read moreaccommodating and you always feel like you're being heard. I highly recommend!

From the owner: At Medical Center Orthotics and Prosthetics Annapolis our mission is to help every amputee that we…read moreserve to Move Forward through personalized artificial limb designs and the most advanced prosthetic technologies. As the leading prosthetic company in Maryland, our team is internationally recognized for our unique ability to expertly serve amputees with every type and level of amputation, including the most complex clinical challenges. MCOP Annapolis' lead prosthetist Brittany Mott specializes in providing personalized clinical care and cutting-edge prosthetics our of our convenient Annapolis location. Whether you are preparing for an amputation, have been an amputee for many years, or are helping a friend or loved one, you will find the compassion and skilled care that you are looking for at MCOP Annapolis.

Katie is a new orthotist/manager here (that was previously at another Hanger office), and she's…read moreawesome. The two receptionists at the front desk are kind and helpful. This isn't always the case at medical practices, so I want to highlight this. Ana especially stands out. You can hear the empathy in her voice as she tries to resolve any issue you're facing. Thank you, Ana. Now back to Katie: she's smart, creative, experienced, and willing to help. She really cares. If you're a nurse like me, you need orthotics that make life easier for your feet as you walk your little heart out. Having a skilled orthotist to troubleshoot and find solutions when you run into bumps in the road is key, and Katie delivers. Thank you, Katie. Lastly, they have a therapy dog in the office to soothe and calm your frazzled nerves, if ya need it. That's the vibe. And that's special. Katie is building something different here, and this is just the beginning. Excited to see this practice flourish under Katie's leadership.

Miserable place. They're never prepared for appointments, so once we get there, they reschedule…read morefor a later time, then have to reschedule again. A big waste of time. Been waiting since February for a prosthetic for my husband's right foot ( it is now July)! For his left foot, it also took many months, months that have left him out of shape and way behind on his rehab. Finally, got a prosthetic for left foot and it doesn't fit properly. Go in for new device and we're told it's not ready yet and to come back later. Completely inconsiderate of customers' time, health or well being. They never call back when I call for assistance or manager. And so much more.

This company , Hanger Medical lies to their clients, hospital personnel and disregards the health…read moreby their poor service. After a multitude of complaints to Sinai Hospital about a special order helmet for a patient who had brain surgery, we still do not have the helmet 5 days later. The last thing we were told on Monday was that it was being overnighted and was to arrive at 2p.m . When we called at 3:00 p.m was told it hadn't been received. That was a lie! When I called back , I was told it was out for delivery. 7:09 p.m STILL Not Here!!!!! Lies, lies lies. I recommend that the hospital should reevaluate their outside contractors and be more concerned about their patients.

Took my son here today to get fitted for his helmet and I was so happy with my care! I accidentally…read morecame a day early and they were nice enough to fit my son in that day. She was incredibly nice and helpful and let me ask all the questions that I had. She throughly explained the process and it was very easy to set up my next appointment. I'm very happy to be working with this team!!

I cannot express enough how impressed I am with RPI. After my amputation, my healthcare providers…read morereferred me to other providers and never mentioned I had options. Had it not been for another amputee, I might never have learned about this company. After working with two previous providers, I was made to feel like the reason my prosthesis did not fit was because of my issues. They told me there was nothing more they could do after my insurance paid them. From the moment I walked through their doors, I was met with professionalism, compassion, and a genuine desire to improve my quality of life. The team at RPI is incredibly knowledgeable and skilled, ensuring that my prosthetic was tailored to meet my unique needs. They even assisted me with a customized design at no extra charge. The quality of their products is outstanding. My new prosthetic is not only comfortable and functional but also aesthetically pleasing. It has truly transformed my daily life, allowing me to engage in activities I once thought were impossible. What sets them apart is their commitment to their clients. They take the time to listen, understand, and provide personalized solutions. They assisted me in obtaining all the paperwork required by my insurance and were upfront about all financial matters. The follow-up care and support have been exceptional, making me feel valued and cared for every step of the way. I highly recommend RPI to anyone in need of prosthetic service. I am grateful for the positive impact they have had on my life.

From the owner: We fit artificial limbs and braces, including cranial remolding helmets. We service children and…read moreadults and proudly serve our veterans with the only VA contract in the area. Most insurances accepted.

Slow response times and shoddy materials…read more Would not recommend for someone who has a disability that will be significantly impacted anytime you need your items repaired because they do not do most things in house and have to ship it out to Texas

Horrible place. I just called for an appointment for custom orthotics. The woman was very rude. She…read moreoffered me an appointment for 5 weeks from now. I told her I really didn't want to wait that long and her response was 'ok, take care' and hung up the phone. Incredibly rude. Avoid this place if you can.

My toddler has been fitted with orthotics for her moderate pronation. Appointment scheduling was a…read morebreeze. Every visit was a pleasant experience. I did not feel hurried in our appointments. They are very patient with kids. I had billing questions on the phone and they were very helpful.

Rebecca is a natural with tweens and has helped my middle schooler adapt to life with a scoliosis…read morebrace. My daughter was dreading wearing the brace to school and the bond that they had formed really helped motivate her to follow the instructions and wear it 18 hours a day. Rebecca really listens to kids and can connect with them over their fear and help them be compliant with their braces

I needed foot surgery, I was referred by another podiatrist because he felt that the surgery was…read moretoo complicated for him. I was sent to Dr Feldman. He was very confident that he could give do the surgery and improve my quality of life as it pertained to my foot pain and issues. I am going to be honest, there was a good amount of work done to my foot. Repair a plantar plate, fix a mild bunion, and remove 2 neuromas. He said he needed to shorten the second toe. I did everything that he told me to do. I did physical therapy in his office for the full recommended time. I went every week wearing 2 masks in a crowded office. I did all recommendations...Alex Brinlee my PT was excellent. However, Dr Feldman kept pushing the goalpost when I was not pain-free with the right amount of mobility in my foot. First, it was, give it 3 or 4 months....then, it takes at least 6 months, then, 9 months I am sure it will be better, and finally, this usually takes a year...Well, we are about 1.5 years post and my second toe doesn't move, the pain barefoot is the same or worse and I STILL can only wear sneakers comfortably. I cannot WEAR a small wedge or simple ONE inch heel. He said that I would be able to wear better shoes and was VERY confident. One visit that I had where I was complaining about my pain and the thickness on my foot, he ASSURED me that the thickness GOES AWAY and also told me that my x-ray was beautiful. Hmmm...Oh, I am glad my x-ray looks so lovely but how about you acknowledge how the PATIENT feels? I definitely felt he was being extremely arrogant. So, as time has gone on, I am very grateful that I can walk. I am grateful that I have my foot! But not happy with the outcome of my surgery. I did NOT want to post this review, but I wrote Dr Feldman a letter letting him know of my displeasure. Of course, he did NOT respond to me. That in itself speaks volumes. I want say that while I do NOT think that Dr. Feldman did anything WRONG. It just happened but his arrogance and lack of solutions are what is disappointing. Oh, let me not forget to mention that he recommended that I "protect my investment" by purchasing $300 custom insoles that HURT SO MUCH I CANNOT WEAR them. A total waste of money. Think twice about going to this practice!!!! Is this the type of doctor you want? Arrogance and no offering of better solutions to what a patient considers a FAILED surgery?

Dr. Christopher Raffo is an excellent doctor with an excellent team who are Janae Battle the…read morereceptionist and Janae Battle the medical assistant. They are all honest, professional, compassionate, personal and care about their clients, which I am proud to say I'm one of them. Originally I went to see Dr. Raffo because I was worried about my osteoporosis because I woke up one morning, and my hip, lower back was hurting and had tingling with pain in my lower back, but because I had gotten the Demosumab Injection for my bones I was worried about getting an x-rays so I prolonged the appointment. My left back muscles were hurting and causing pain. By the time my appointment came the pain had subsided. Because I work in a café it is just a matter of time before the pain comes back and starts to bother me again, so I talked to Dr. Raffo about starting back up with physical therapy. Thank you, Dr. Raffo, Janae and Rana for all you do and have done for me.