I called them twice on a Wednesday to answer a few questions. I recently purchased a home the where the seller had purchased a 1 Year Service Contract on the septic system. As my Washing machine was backing up into the house, I needed help desperately. No response so I called Roto Rooter. They were at my house w/i the hour. I called them again on Friday and the lady that answered was on the way out the door to Florida or Gulf Shores. I stated that I needed to chat with someone. She said she would try and have someone call me, No such luck. Now it's Saturday and they are not open until Monday. UGH! I will try again on Monday! read more

Nice polite folks, I called them to ask a question and they were very polite and helpful, while Tickfaw Septic was very rude to me.