I was so impressed with this place I cannot praise it enough! I don't live here ( I am visiting my…read moredaughter and I live in the USA) and I developed a sudden and painful ear infection. I googled this place and turned up without an appointment. The receptionist was terribly sweet and asked me to complete a simple form. After about 45 minutes I was seen, examined and given a prescription. There was no charge ( although I would have been more than happy to pay) I went along to the chemist with my private prescription and was charged only the normal fee! The NHS would be well within their rights to charge me, and I feel quite guilty that they didn't since I have health insurance but I am very grateful to them all.

The best doctors surgery ever! The receptionists are a comic show alone, they are funny and…read morefriendly and will do anything to help you. The waiting area is clean with magasines and a tv, water machine, toilets, leaflets and a self check in screen to save wasting the receptionists time! The doctors are pretty good too, thorough and friendly. The nurses are all really friendly and helpfull too. A great doctor to be with.

I've been seeing Morgan at Guildhall for a couple of years now. At first it was a bit more…read moreintensive, now just maintenance. Morgan is a brilliant Osteo but she's also great fun. This really puts you at ease and it means that you are really relaxed and she can do her stuff. Nobody likes to be cracked without a bit of distraction!

I have been using The Guildhall practice for myself, friends, family and members of staff for many…read moreyears now. They have always offered a well-priced, professional service and with practices at 4 locations Birmingham, Sutton Coldfield, Kings Heath & Monmouth, they have always been able to fit me in with relatively short notice, which is what you need cause let's face it who plans to hurt their back?? I have always booked with Andrew Leask who in my opinion is highly skilled and always tries to look for the bigger picture, the source of the problem. Rather than looking to just stop the pain he looks to what you can change yourself that might prevent such an injury from reoccurring. Andrew has been able to put right any injuries or back problems I have had on the first visit the majority of times and only on a couple of occasions when the swelling has been too bad / fresh for him to manipulate have I need to return for a second visit. I would highly recommend this practice to anyone.

My one and only experience of this walk in centre is a positive one. Having returned from India…read moreover Christmas I was plagued with sinus and ear problems. I'd been to my local surgery for the first ear infection but when it returned I really didn't have time to go back to the doctor. It also returned during a Friday evening and there was no way I was going to wait until Monday morning with the amount of pain I was in. So I took myself off to this walk in centre on a soggy Saturday afternoon with very little hope of a good outcome but I was totally wrong. I didn't have to wait too long to see a very professional and knowledgable nurse. She diagnosed the problem immediately including the fact that the condition kept reoccurring. She offered some good advice to stop the infection coming back and a nice ear spray. Job done in super quick time.

Fine if you don't mind being treated like a an absolute fool…read more Located on the lower ground floor of the High Street branch of Boots in Birmingham, the NHS Walk-in Centre may seem like a godsend to those of you with minor emergencies such as getting a small girl's eagle-shaped fashion ring stuck on your large, male finger when browsing in Forever 21. But, to some of us it's a dreaded place as we just know that we are going to be made to feel like the world's biggest hypochondriac and liar for asking them to check out something as trivial as an infected insect bite. To have 6 or so batty old nurses clawing at you like you have herpes when you know for a fact you were bitten by an angry spider which was caught in your bed sheets is not a pretty sight. I also went there recently as I'd ran out of contraceptive pills and they turned me away. Both my doctors and the clinic, which are also in Boots, were closed as it was a bank holiday. I ended up having an argument with a difficult female pharmacy assistant upstairs before a younger, male pharmacist stepped in and told her that they could issue me with the pills if I bought them and then brought my prescription in at a later date. Thanks for that lady, now everyone in the queue knows my personal information! They should have just seen me at the NHS Walk-in, which is next to my doctors, which is next to the family planning clinic! There needs to be better correlation between these three. It's ridiculous and I am hesitant to go back again.

I've only been here once, but it was lovely. Very efficient yet kind staff, and a great doctor…read more Runs a bit behind schedule later in the day but that's actually a good thing -- always better to prioritize patients' needs over the clock. Waiting room is spacious and clean, facilities are up to par. I was lucky in getting an appointment quickly; normally a few days' notice is required. Very happy so far that this is my local practice!