I am a lawyer in California and have done business with numerous process servers. I uploaded the documents on the ABC website and they were served in downtown New York City the next morning. It was incredibly fast. The proof of service they provided was not the one I sent them to fill out. It was one that the process created correcting two mistakes I had made. All this for $75 in Manhattan where you can't get lunch for $75. I am very pleased. I usually check Yelp reviews before I do business with anyone but I didn't do it with ABC. If I had I would not have used them. I have never seen so many negative reviews for a business on Yelp. If ABC wants to avoid future bad reviews they need to advertise their services as "satisfaction guaranteed or your money back". Then tell their independent contractor process servers that if a negative review is left on YELP due to negligence on their part they are history. ABC can respond to this review and let Yelp members know if they have made any policy changes. read more

**1-Star Review -- ABC Legal** I hired ABC Legal to serve a summons and paid **$121 for the service**. While they were ultimately successful in serving the individual after three attempts, the service was **not completed properly**, because the proof of service they provided was not acceptable to the court in the state where my case was filed. When I hired ABC Legal, I specifically provided them with the **proof of service form that the court required them to complete and sign**. Despite being given clear instructions and the correct document, they chose to complete and submit **their own proof of service form**, which the court would not accept. I contacted ABC Legal **approximately two weeks before my court date** and repeatedly explained that I needed the specific form I had provided to be completed and signed. I followed up again and again, making it clear that I needed the document **before 5:00 PM the day before court** so that I would have enough time to upload it to the court's website. Instead of addressing the issue promptly, I was given the runaround for two weeks. Then, despite my warning about the deadline, ABC Legal sent me the paperwork at approximately **9:00 PM the night before my court date**. Because the required proof of service was not properly completed and provided in the format required by the court, **my case was adjourned for another 60 days**. I now have to deal with having this person served again and wait another two months because ABC Legal failed to follow a very simple instruction that was provided to them from the beginning. I understand that serving someone can take multiple attempts, and I appreciate that they eventually completed the physical service. However, **serving the person is only part of the job when the court requires specific documentation to prove that service was properly completed.** If the customer provides the exact court-required form and specifically asks you to complete it, there should be no reason to substitute your own form without confirming that it will be accepted by the court. The frustrating part is that I gave ABC Legal **two full weeks to correct this issue before my court date**. I repeatedly explained the deadline and even warned them the day before court that I needed the signed document before 5:00 PM. Sending it at 9:00 PM that night was not helpful and left me with no realistic opportunity to resolve the issue before court. If you cannot follow the customer's instructions and provide the documentation required by the court, then what exactly am I paying $121 for? The service was only completed halfway. My case has now been delayed 60 additional days, and I have to spend more time and potentially more money correcting a problem that could have easily been avoided if ABC Legal had simply followed the instructions and completed the form I provided. My advice to anyone considering ABC Legal: make sure you verify exactly what proof of service your court requires and do not assume ABC Legal's standard paperwork will be accepted. If they cannot follow a simple instruction when you provide them with the exact form required, you may end up paying for a service that creates additional problems and delays your case. I would not use ABC Legal again based on this experience. read more

They claim to be a professional business. They have worked for me one time out of 10. Couldn't even get Fresno Police Department served with a records subpoena. This was not a difficult to find civilian. Ridiculously bad. Can't even get them on the phone. I would give zero stars if I could. Don't give them your money. read more

We have had the worst experience with this company, without any recourse. We had a simple service request - serve one person on behalf of himself and on behalf of his entity, which he wholly owns. Same person, one address, easy. After several days, the process server uploaded a proof reflecting service on the individual, but said it was a bad address for the entity. We've tried multiple times to connect with them to figure out why the server didn't just serve him with both packets at the same time, but they refuse to call us back, and instead are insisting we provide a different address and an additional fee. We had another bad experience with them just not serving documents for over a week last year, and were giving them one last shot. We're now hiring a separate company to effectuate service and will need to take further action to recover the paid but unearned fees for the service that ABC failed to complete. DO NOT use this company. read more

Very disappointing experience. I paid for process serving and provided instructions during the intake process, including a note that the address I entered was not the business's physical location. Their system requires an address to be entered, which is why I included that information in the notes. Despite those instructions, the notes were ignored and service was attempted at the address I specifically indicated was not the correct location. When I contacted customer service, they acknowledged that my notes had been overlooked but refused to take any responsibility or provide a resolution, stating that because I entered the address, the failed service attempt was my responsibility. They ignored the fact that their system required an address and that I had clearly explained the situation in my instructions. The issue was never that service was difficult. The issue was that the instructions I provided were ignored, and when that mistake led to a failed attempt, there was no accountability and no effort to make it right. I would never recommend this company. read more

I had to serve two people two different cities and I used someone else and abc. The other server did it basically the same day so simple but I'm on say 5-6 and still they can't do it. Oh their website they have a specific box for apartment number but since I used that box their system didn't give the server the unit number and they failed and wasted an attempt. The next attempt has been two days going on third and nothing. I spoke with three customer service reps that all said they would call be back with an update and not one called me back. Find anyone besides this company read more

Extremely disappointed with ABC Legal. Their online support tickets and dashboard updates are useless. I hired a local PI who provided crucial information and suggested passing it to ABC Legal to keep costs lower than paying a PI for full field work--yet ABC Legal completely ignored it. My tickets, instructions, and follow-ups went unacknowledged. The only thing they corrected online was misspelling my name on the initial request. I actually had to call in directly to get any real movement because one of their documents even misspelled the defendant's name! A major nationwide entity shouldn't rely on clients to proofread court paperwork for basic errors before filing. The service is minimal at best and utterly unprofessional. If your case requires basic diligence, stakeouts, attention to detail, or even just serving court paperwork, do yourself a favor and hire a local process server or local PI instead. read more

I paid for a rush service and my document just kept getting reassigned by process servicers that were lying about their attempts which was proven by pictures and video surveillance. I brought my issues up via phone calls as well as using the online communication tool. None of my issues were ever resolved, even when I stepped in and tried to assist multiple times across a time span of about 2 to 3 weeks. There was no follow through by ABC Legal direct employees or the process servers working with them. No one was helpful during the process and I just kept getting pushed along to other people or told they would get back to me. No one ever did. I ended up having to cancel my order with ABC Legal and hiring someone else to do it. They were able to do it immediately (even at a lower cost). The representative told me that they could not provide me with a refund, even though they actually cost me much more in the long run just by giving them a chance. I do not recommend this business. Especially if you need services provided right away. read more

I placed an order to rush to get a process server last Tuesday. I paid extra to have it done in 3 days. This notice had to be posted no later than this morning by 8am. When I checked the website there was no updates so I called the company. They said they could not get a process server but never let me know and I have a contractor that needed to work on this rental at 8am tomorrow. Now we have lost a day to their incompetence. They never notified me and I could have hired another company to serve our tenant. Do not use this company. You cannot get a hold of a supervisor or a manager to help solve problems. read more

***0/10 stars. Do NOT recommend.*** As a paralegal working in Seattle for over 20 years, I have used ABC Legal for process service, more times than I can count. However, this last time was an absolute nightmare. I put in a request on Friday to have an individual served by the following Tuesday and gave them times when I know that person would likely be home. I received a response telling me that if I would like to have someone served at a specific time, I would need to request "stakeout services". Then I received another message telling me that if I wanted "stakeout services" I needed to provide them with 48 hours notice and because I did not, they would be unable to help. So they cancelled my order and issued me a refund, within a couple of hours of me placing it. I then called customer service and explained that I just needed the document served by Monday and they told me they would re-open the order and likely serve on Saturday. Well, Saturday came and went and the status of my order did not change. On Sunday, I sent a text message asking for a status update, replying to one they sent me earlier, only to receive a response that they do not respond to text messages. I then sent an email asking for a status update, replying to one they sent me earlier, only to receive a response that they do not respond to email messages. I then submitted a "support ticket" asking for a response. After hours went by with no response, I cancelled my order and had a different company serve the individual the same day, with no hassle. The next day I received the following message from ABC Legal customer support: "Thank you for reaching out. I do show you canceled the order however, we will resume service and proceed. Please feel free to reach out if you have any further concerns." WTF?!?! I then called and spoke to a customer service representative who acknowledged my cancellation and assured me that no further action would be taken. Three hours later, I received a notification that the individual had just been served by ABC Legal. I then called customer service and requested contact information to submit a complaint. I sent my complaint to that email address and it bounced back!!! I don't know what is going on at ABC Legal, but I do know that the company was sold last year to a private equity firm. Needless to say, I will no longer be doing business with ABC Legal. Absolute needless source of stress and waste of time. read more

Great website. Easy to upload documents. Their communication with their servers is awful. The notes I had submitted for the process server were not passed along. I ended up having to changes addresses because of this issue which added more $$ to cost of service. My service took an extra 10 days because they did not follow the instructions on my "rush" job. The servers can only follow through on information they receive. Very disturbing. Neighbors reported that the servers were uninformed. I cannot recommend this business. Next time, I will use a local company. read more

Worst process server ever. The server did not even attempt to serve process to the address provided. In his report of being unable to serve and saying the address was not a good address, he indicated he would not serve the papers by going to the physical address due to a "no trespassing" sign located in the community. Instead, and I am not making this up, he claimed he sat in a nearby parking near the service address blowing his car horn, presumably, in an effort to get the attention of the person he was supposed to be serving at the address he refused to go to because of the no trespassing sign. Hired another server and the process was served the very next day. DO NOT USE THIS COMPANY. read more

Their process servers only follow instructions half of the time. Most of the process servers can't fill out a proof of service correctly. They fail to correct their mistakes and it is extremely difficult to speak to someone about correcting the case. If you can go with a different process server--I would. read more

ABC Legal Services failed me tremendously. As a process servicing company they are lazy, inefficient and incompetent. Their service is one size fits all and they clearly take the easy way out in their approach to process servicing. They will not make more than one attempt and if it fails, oh well. DO NOT USE THIS SERVICE. YOU, LIKE ME, WILL END UP WITH NON SERVICE AND OUT A CONSIDERABLE AMOUNT OF MONEY. DO NOT USE ABC LEGAL SERVICES. read more

ABC Legal Services failed to properly serve my defendant due to their employee not understanding Arizona service rules (anyone over 18 at the residence can be served). Instead of completing service, their server asked family members if the defendant lived there, was told no, and then marked the service as undeliverable. I made multiple attempts to explain and correct this, but the issue was never fixed. Because of their failure, I was unable to move forward with my small claims case, causing unnecessary delays and frustration. I requested a supervisor and a refund and received no response. This showed a clear lack of knowledge and accountability. I would not recommend using this company if you need reliable service. read more

For regular and special messenger service this company is excellent. For challenging service of process, I have found service to be somewhat inconsistent. For that reason, when I know I will have a challenging SOP assignment, I use an investigator instead. Most recently I was up against a SOL deadline and was unable to open a case in federal court because the MFA was not working. I called ABC, spoke with the messenger manager, explained my dilemma, uploaded the documents, ABC advanced the filing fee (10%) and within 3 hours of my call, I received notice of the suit from the court. The $120 fee was well worth it, given the expedited need for service. The website is very useful in uploading documents for delivery and in tracking progress. The payment portal is also very well designed. read more

Worst company to hire for process serving. Makes zero efforts to serve people . I provide a business address the building had a huge sign with unit number they said there is no unit number . I'm trying to serve an auto body paint shop They wait until the weekend after I informed them to go during the week but say they can not guarantee when the server will go. $150 wasted and I have court in less than a week. And they have made only 1 attempt in two weeks . DO NOT USE THEM read more

ABC Legal Services - Process Servers Near Me - Seattle, Washington

Unfortunately, I cannot recommend. Delays in accepting a job (1 month) and then fumbling service after multiple messages to customer service is unacceptable and embarrassing for my business. My clients expect me to perform and are paying me to handle their problem. When there are significant delays and issues with service of process, it can result in costly delays for all parties involved. Will not use them again. -An Arizona Licensed Attorney read more

The business is basically a scam. When I called to ask about service, they stated they would try to serve the person 6 times. They only tried twice, but counted attempted phone calls at service, which they most definitely are not, especially when the calls take place within 30 minutes of the failed service attempt itself. They make absolutely no effort to investigate and seem resistant even to doing a google search. The way they go about service makes no sense. For example, I was looking to have someone served at a business address but the only attempts at service were at night or on the weekend. I reiterated to them that they needed to serve the person during the day on a weekday. They didn't. On the last day, they promised they would do another service attempt and just didn't. read more

Uploaded summons on March 26 for delivery for pretrial date of 4/10. Again got rescheduled due to nondelivery for 5/15. Not served yet. Processor "Conner Menegigian" went rogue and misbehaved me using vulgar words on April 13. Pretrial got rescheduled. Spending more money and time and using sheriff to deliver the summons. Stay away. Very unprofessional and money hungry company. That processor needs training on basic human behavior and client interaction based on ethical principles and standards. 0 out of 5. read more

Can I leave a 0-star rating? Guess not. 1-star it is. I recently gave ABClegal a job - actually, four jobs - serving summons & complaint on four California defendants in the same case. They got just ONE of them right. (Well, almost right, they didn't check the same boxes on the Proof of Service as were checked on the summons, but that was easily fixed.) For Defendant #2, where the POS form line 3b CLEARLY says "Person . .. served (specify name and relationship to the party named in item 3a)," the process server wrote "victor Maci" - no job title. For Defendant #3, the process server wrote "Mark D" - no full name, no job title. For Defendant #4, the process server wrote "Danny Simonyan, General Coordinator." Except you can't serve a "General Coordinator." I questioned it, maybe it could be "General Manager"? Nope, the person sits at a desk outside someone else's office. So a fancy form of "Secretary." Incidentally, it was three different process servers - all (somehow) licensed - and all three apparently don't know how to serve papers and properly complete the POS form. Process servers have one job. Actually two: serve papers, and complete a Proof of Service. It's unbelievable that I have to explain this to ABClegal. ABClegal should have just apologized, but they're standing by their process servers, telling me that they're not going to re-serve unless/until the court rejects my Request for Entry of Default. For one of the disputes, they absolutely refused to do anything and closed the case. For the other two, they said they'd look into it, but I didn't hear back for more than a month. When I requested refunds, they said they'd "review" my requests. read more

If I could give them a negative review I would. DO not use their services. They made excuses for their poor service and customer service never responds to concerns. They only made 2 attempts and posted when their website states they make a minimum of 3 attempts and post on the 4th. They also tried to charge me additional charges after I submitted my payment and two days later they stated I owed double for the 2nd name on the paperwork at the same address! Each customer service rep had a different answer to the same quesito21I wish I had read all these negative reviews before moving forward with their service. It was a waste of service. BAD BAD SERVICE! read more

We do NOT recommend this company for any process serving. We have used them for close to 2 years and more recently in the last 3 months they have failed us big time with too many excuses and a level of pure incompetence that we would rival a fast-food restaurant. If you value your time and money, steer clear of this company. read more

ABC Legal is a scam. I paid, they went out one time after hours, one time they said the person had moved (they had not), and one time after the deadline. Then refused to retry unless I paid again. Horrible, horrible, horrible and dishonest. If I could give a ZERO rating I would. read more

A simple process service of a Tenant has turned into a mess. The Process Server wants to use the excuse of "Hostile Environment "and now refusing to finish the job and ABC Legal kept the money paid. I WILL NEVER USE THEM AGAIN! read more

They have a great website but they do not follow through. They copied the information incorrectly from summons to their website. Had the wrong court and the wrong court date. They don't server on weekends so filed on Thursday afternoon and as of Sunday afternoon they have not even attempted to server. They will have one chance on Monday and they are 2 business day expedited services will not serve the documents in time for eviction. Their job is to serve documents in a timely manner and they don't do that. read more

DO NOT USE THIS HORRIBLE SERVICE!!!!! Don't waste your money with this company. They are horrible. Their customer service reps tell you one charge when it's actually much more. There are all sorts of hidden fees when they cannot or won't serve the papers properly. Wish I'd read the YELP reviews before I place an order online. I called customer service and she hung up on me. DON'T USE THEM. read more

Horrible service process servers do not serve documents in an orderly fashion and make excuses. Do not use them. When they dont get the job done they claim it is a bad address when it's not. read more

I am an attorney who tried this company out for process service. Although they did contract with a local who did the service, they refused to provide me with an original return of servie which my state required on the type of document it was. They made up explanations that my state court didn't require it. After advising them it wasn't a court document but a property document that required an original they wouldn't lift a finger to help. They went out of their way to be unhelpful. They also offered no refund on a person they didn't serve who was deceased claiming "work had been done" even though the decedent lived at the same address as someone else I paid to serve. Use your local proces server and not this Doordash of Legal Process knock-off. read more

Terrible company with inept practice. They took my money and had all kind of excuses for not serving in the timely manner required for my case. Fortunately, I have a resourceful backup and I used credit card payment so...I'll be getting my freaking money back for them wasting my time and not following through. Go elsewhere!!!! read more

It is a rip off. Do not use this incompetent company unless you want your summons not to be delivered at all and trials rescheduled because of that. My first attempt service attempt was made 2 weeks after and 2 attempts were made before first pretrial and the process server could not deliver the papers on time when the defendant was available. Result is the pretrial was rescheduled. They did not upload the non service document to court website. I had to pay more fee for alias summons. Then the process server told me to cancel the 4/10 service and pay another fee to deliver the new summons which I denied. The process server CONNOR MENEJIJIAN scolded me in vulgar language over phone on April 13 as he was s frustrated, my revised paperwork had been uploaded, but he knowingly tried to serve the old summons beyond the defendant's office work and wrote many times the paperwork was defective only referring to wrong old summons. My second pretrial was about to be be derailed by this rogue server CONNOR MENEJIJIAN and ABC LEGAL until I stepped in and paid half the fee to Collier county sheriff's office to get that delivered in a week. ABC Legal has no control over their server, tells you a bunch of lies and all you get is an AI generated email they are trying. I asked them to refund my fee which they have denied. I will dispute the charge with the credit card company and take this up with Collier County Chief Judge for nonconformance to norms and failure of trust and norms. Trust this rating, I did not at the outset, and paid a heavy price. 3 dozens calls, 50 + messages, always sent the right document with ZERO SERVICE. All they want is your $ without being accountable for service. I will upload the images in due time if they try to dispute my account. BUYER OF THEIR SERVICE BEWARE. read more

total waste of money. i paid them to serve two addresses for the defendant, to no avail. needed to do a skip trace. they refused saying i needed letter from an attorney. i am in pro per in the case. this is total b.s. went elsewhere and got it done read more

!!!!!!please read!!!!!!!! absolutely horrible. company failed several times miserably to serve documents and when refund requested, company started cursing and yelling on the phone. do not every use. read more

Horribly experience with this company. DO NOT WAIST YOUR TIME OR MONEY. I had two separate requests and they did not complete either job. I have been calling and making internal notes with no resolutions. I will not be using this company again. We are not even able to file the Non-Service with the court because the server contradicted himself. I initially thought it was just a problem case but after sending them a second job and the service was not complete so I paid $90 for an investigation only to have them come back with the same apartment complex and different apartment number which the person did not even live in the complex anymore. Very frustrated, I have to call and be on hold for almost 30 mins each time and I still have not gotten a resolution to either of my problems, no service and no attempted service that I can use to be filed with the court. read more

Hired them to serve someone and they make zero effort to find the person. Paid $140 for them to ring a doorbell, shrug, walk away and then ask to charge me for more bunk services. Don't waste your money. read more

A monumental waste of time and money. Incompetent process server, caused multiple dismissals of the case due to failure to serve, then to providing incorrect proof of service documents. No one paying any attention to what they are doing. Never again read more

They never attempted delivery of my docs, sat on them for 2 weeks even though I chased them a few times. Customer service was horrible, could not get through to a manager to get my docs back. read more

I hired them to serve a protection order. They took my money and did nothing for six days until it was too late. Absolutely a scam. Avoid at all costs. read more

They mess up something almost EVERY.SINGLE.TIME. I use them. I keep trying to give them another shot based on the convenience of not having to track down a process server in different locations each time. However...NEVER AGAIN! read more

Worst Ever - talk about unprofessional - they didn't even "serve" the person, they left documents at a reception desk, open and unprotected for everyone to read (breach of Privacy) - the whole idea is that the process server hands the docs to the person, they said they were to provide a photograph and GPS Coordinates - Non of which happened, a total failure - Avoid at all costs, save your money, better off using USPS registered mail b/c this action does not meet the requirements as required. read more