cute center, they treat my daughter wonderful and she is happy going in there and coming out , I don't appreciate how one review a women said "everyone speak Spanish only " which may be a concern to other but I've noticed in my 7 years of being a mother of two , separate ages daycares that have Spanish only speakers are the most safe and loving ones they treat your children as family and The culture brings diversity to our kids ! and found my children to be more happier in this diverse state we live in it's beautiful really my children speaks both languages and you cant beat that !, it's a beautiful daycare and the staff aswell are always attentive and supportive to my kids needs . read more

one of the worst daycares ever. everyone speaks Spanish only! only the director speaks English and nooo Spanish and the owners speak broken English but mainly Spanish. soo goodluck communicating with anyone here. As soon as my kids started they had major confusion with my children's ages. And forcing my twin 2yr olds to be potty trained bc they thought they were 3yr old When they just had turned 2 right when they started. 1st issue second issue they said my kids had behavioral issues and trying to make it seem like me and my support system didn't know how to discipline my kids. Mind you at home and other peoples homes my kids don't act out. I explained to them how I discipline at home which obviously they have to follow certain rules and things which is understandable to discipline. Never have I ever heard of a toddler getting suspended from a daycare. Nope 2 of my kids did! Almost weekly and I finally got tired of signing incident reports, and asked for video footage. 1 of the reports I signed stated a toy was snatched out of my kids hand which obviously a trigger for a kid so young, so his reaction was to bite. Yes my kid is wrong I understand that completely I asked if they were sat down to explain do we not snatch and bite, no one could answer the question. Then another day comes by and he get In trouble again, for what the report stated was a similar incident. I sign it and don't ask questions bc I was so over it I was looking for other daycares. I walk in the next day to drop off my kids at the daycare and the director tells me that my 2yr old could not come back after today bc he's expelled. However no one told me anything the day before when I signed the paper and it was not on the paperwork either. When I asked why that is when the director proceeded to tell me did I read the incident form I told her yes it's similar to a situation that just happened a few weeks before when she was not there. she then proceeded to tell me that she reviewed the footage and told me a whole different story then from what I signed On the report. So I told her that and stated then why have me sign a report that is not accurate bc you guys seem to not be able to get your story straight. mind You this is my 2nd child getting suspended from this facility for said behavior issues And they knew I was looking for another daycare. from the beginning I paid full price as my school readiness was not transferred yet to their facility which is ok bc they back pay so I would have a credit which I confirmed with the owner. My credit was over $800 and they still tried to get me to pay full price. When I asked about it and mentioned. It that is when the owner decided she would look into my account and seen I had a credit but then tried to say I had a lower credit then $800 which I matched everything up and corrected her. Also when registering my children I provided all paperwork up to date... let me tell you they lost every piece of paperwork provided for all but 1 kid. Now why if im registering 3 kids would I only provide for 1. they always want doctors notes even if the kid misses 1 day. Like what a regular school doesn't even do this. lol. Also they tried to get extra money from school readiness and tried saying my kids is last day was a week after they were expelled. I had to call school readiness to make them aware so the new school could get paid properly. read more

This center is a hidden gem! I have both of my boys enrolled here and they love it. Ms. J, Ms. Subrena, and Ms. Miryan are so patient with my two boys. I have full trust in these teachers to take care of my boys like I would. The center is a smaller center but that just makes it feel more like home than a corporate center. If your looking for good child care look no further than Great Hope Preschool-Lake Magdalene you won't regret it! read more

Reposting because somehow my original review got deleted. Parents need to know this. This is the most unprofessional poorly run facility I have ever encountered. I'm not sure where all of these good reviews are coming from. They appear to be short staffed and the owner Heidi is down right rude and appears to be very overwhelmed. After scheduling a tour with Tonya, when I showed up with my child she came outside and said she could not give me the tour because the owner was not there and asked if I could come back at 2:30pm. I was a bit taken back because no one called to tell me the tour had to be cancelled. My three year old child is very excited to go to preschool and was very disappointed that we were turned away. Let me add that this was my 3rd attempt to tour this daycare and each time it was cancelled. We called the facility and low and behold Heidi (the owner) answered the phone, after being told by Tonya that she was not there. Anyway, I asked what happened and she (Heidi) said they did not have the staff to do the tour and that it would have to be scheduled for the following week, keep in mind Tonya said to come back at 2:30pm the same day. I told Heidi this and she said well there seems to be a disconnect in communication and that's one of the reason for the staff changes. She said that Tonya was the director and she was looking to replace her because things weren't working out, so Tonya if you read this, your about to get fired. She (Heidi) also said that she was working in the kitchen and Tonya would be the only one with the kids. Tonya actually left the facility at the same time I did so I'm assuming that Heidi was alone with I'm not sure how many children. The location is great for us but I'm not sure what's going on with the staffing issues and certainly would not feel safe leaving my child at this daycare. Parents need to do some surprise visits to this location if you have a child enrolled here. read more