Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

I couldn't be happier with the service we received after my wife's auto accident. The Country…read moreFinancial claims process was smooth, easy, and handled quickly. Our local agent Dewayne Blair was extremely helpful, knowledgeable, and always available when we had questions. What could have been a stressful experience was made much easier thanks to their professionalism and support. Highly recommended!

DeWayne is really helpful when explaining coverage's for his clients, and ensures they are properly…read morecovered. The company as a whole has top-of-the-line customer service!

Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

From the owner: At JIG/Jackson Insurance Group, LLC we work for you not the insurance companies. We can customize…read moreyour coverages from several different companies to get you, your family and/or your business the most competitive protection. We offer services for Home, Auto, Life, Business, Commerical and Bonding.

Janet is the best insurance agent in town. Saved me hundreds and informed me of every detail of my…read morepolicy. 10/10

From the owner: Fields Insurance is a RamseyTrusted® Independent Insurance Agency that partners with multiple…read moretop-rated insurance carriers to provide you with more choices and better coverage options. We offer a full range of personal insurance products, including auto, home, renters, RV, boat, motorcycle, and more, as well as commercial insurance solutions such as general liability, commercial auto, workers' compensation, and other business coverages. Our goal is to help you protect what matters most by finding the right coverage at a price that fits your budget. At Fields Insurance, we are committed to providing personalized service, expert guidance, and insurance solutions that are simple, affordable, and comprehensive.

AWesome service!!! these guys are the best friendly answered al my questions and beyond top notch…read morecustomer service.

This agency provides very responsive and professional service at a very competitive price…read more I changed from Farm Bureau to State Farm in February of 2020 after a 34 year relationship with my previous agent and could not be happier.

I cannot rate the branch of State Farm high enough. They care you as an individual as well as the…read morewhole family. Never have they tried to up sale anything. They know you by name. If you're looking for insurance and don't go to this branch for at least a quote on insurance your missing out.

From the owner: Be it a homeowners', life, or auto policy that you are looking to get in place, let the Brandon…read moreCombs State Farm Insurance team be your first call. As a third-generation State Farm agent, helping customers choose the right insurance coverage runs in my blood. My office is dedicated to making sure you are educated in all things insurance so you can make informed decisions when choosing a policy. Located in Dalton, we also serve the surrounding Georgia communities such as Tunnel Hill and Varnell. We also offer life insurance services in the states of Tennessee and Alabama. Reach out to us today for a free quote! License #: GA-701355, TN-2247638, AL-3001000136

Great team that handled getting my home insured by working directly with my mortgage lender and…read morebundled with my auto insurance to get a better rate.