zero star!!!! we purchased bricks from this company and talked to Michael the sales representative for our area. seems to be a honest person and answered all my questions at a timely manner. Wrong! Biggest mistake I ever made. Once I finalize and paid for my order. The attitude was completely the opposite. I asked him about the broken bricks before finalizing everything and he stated that they will replace any damaged brick if it's only a handful of them. He then denied everything what I asked him before and claimed he didn't say that at all. Then at the end of the phone conversations, the nerve of him to even told me If that 34 bricks is that important to you, I will bring it to you when he gets a chance! I was beyond upset and not happy with him after that conversation and I told him, yes! It is very it's very important or else I won't be calling him regarding this issues. Despite of asking him all my main concerns about broken bricks, returns and etc policy before finalizing my order. i also asked the two lady at the front office where I paid for it same questions I asked Michael and Loretta told me yes, they will replace any broken bricks. I can understand if damaged was our fault but it wasn't . The bricks was already damaged the day it was delivered. That's why I took all the pictures and videos I needed for the first delivery, then same with the 2nd delivery the next day! Total of 34 bricks was damaged! Then I went to the main office where I paid in full for my order and told Loretta about it because I didn't want to deal with the asshole Michael And I wasn't happy at all with him. if I know a head of time that this company dont value customer, I would rather take my business somewhere else who treats me with respect! beware of ABC Bricks in Little Rock! This company only cares about your money. karma will soon catch up. Mark my words! read more
