I found Abbots a bit changeable - very much depending on who you are dealing with. First experience was the sale of our house where I got the distinct impression that they were keener to get the mortgage commission from the buyer than making sure they achieved a good price for us - we dropped them for another agent then. Bought a couple of places since then where they were agents and dealt with someone really nice. Process went smoothly and kept in touch even after we bought it. read more