This body shop is excellent in every aspect. For starters the place is attractive and spotless…read morewhen you walk in the door. The employees are attentive and professional. After going over the work requested, the employee presents you with an itemized list of what is to be done and a price. Then you are given a date to bring the car in for the work. They deliver on their promise with quality work are polite and considerate.

From the owner: Utilized Body Framework Down Draft Paint Booth…read more Lifetime Warranty on Base Coat & Clear Coat Over 30 Years Experience Fax 289-0826 Payment Method Amex Express Mastercard Discover

Absolutely amazing service and gentleman. First was told he didn't have time to take on new work…read more After talking for a second he stated "let me see it" next thing you know we are pulling it around front getting a quick fix. Born and raised on the Southside, both of us understand respect and an honest days work. It's not always about the money. I would recommend this old place before any chain places. Heck just stop by and meet a diamond on the Southside. Thank you sir, me and my daughter appreciate what you done for us.

BEST CAR REPAIR IN MUNCIE! I got my front bumper fixed by Jones a few years ago. They did a great…read morejob, were speedy and affordable. I also asked if they could order a small plastic piece that was missing when I orginally purchased the car, and they ordered it quickly but I forgot to pick it up. Fast forward to now (about two years later) I randomly remembered and they still had the part! They installed it with no hastle, and were very kind. I have been to almost every car repair spot in Muncie, and Jones is by far my favorite. Cannot recommend them highly enough.

GO HERE TO GET YOUR CAR FIXED!!! Wallace is the most trust worthy, dependable and smart guy,…read moreespecially when it comes to cars! I went to two other places with my Jeep and got screwed over, taken advantage of (financially) and was wasting my time until I went to Jones. He will help you out the best and even goes above and beyond! Thank you very much Wallace and your team, you helped me in my time of need and I appreciate it so much! I will always suggest people to take their cars to you! Update 2/18/2020: AGAIN, go here!!!!! I took my car back again and every single employee at this location was so extremely nice! JR (the owner) talked to me while I waited, Dereck was super nice, Mike is the best, and I am just so grateful to them for their help again getting my car fixed! They care so much about their customers and went above and beyond a second time!!! I'm so grateful to them as a broke college student who wouldn't be driving if it weren't for them!

My experience with rather extensive repairs on a Prius was just fine. No problems, Everything…read moreworks and looks like new .

I took one of my cars in to Brooks. They were great, timely and reasonably priced. They did exactly…read morewhat I ask and I can appreciate that. I had a quick fix so I chose to stay and work for the hour. It was not a good idea the smell of chemicals and the limited space didn't suit me well but hey I'm Victor in all situations. Lol

I have been going to this body shop for 15 years. You may ask if I am currently unhappy, why keep…read moregoing back. This last experience was terrible Don, the general manager was aggressive and unprofessional. I am sure he will tell you the same about me. The work was completely substandard and when I came back for remedy a 48 hour fix turned into four days. Don hung up on me and my wife three times. Will never recommend or return to this business again.

Highly recommend!! Very professional and excellent workmanship. Wright Way handled everything with…read morethe insurance company and kept us informed.

I had hit a tire in the road with my 2015 Infiniti Q50 and had considerable front end and…read moreundercarriage damage. Wright Way Collision got me in and had my car repaired in a week and a half. They also went above and beyond and cleaned and swept the interior of the car. I am extremely pleased with the outcome. Definitely recommend.

Wish I could put zero stars....They are the worst company I have ever seen. They had the car for 2…read moreweek and could not even bother to go outside and look at the manufacture date to look up parts because they were so busy. After checking with them several times and them not doing anything on the car, I asked if it would be better to take the car elsewhere since they were not getting to our car. That said "That would be great and that would really help us out. What kind of repair service would be happy if you took your car someplace else. So you keep the car 2 weeks and you can not go look at it for another week to determine if you can fix it and do nothing, not the kind of place I would take my car or recommend anyone else that there car.

They took really good care of my car from my accident that happened 6 months ago. They even…read moredetailed the inside of my vehicle which was a great surprise saving me money, and having to do it later today!