A couple of months ago, our neighbors across the street were getting furniture from this Aaron's Furniture location in Ft. Walton Beach. It was early in the evening, kinda dark and hazy that day. The truck delivering the furniture accidentally backed up and knocked out mailbox down. The two employees immediately came to our door to inform us. One was on the phone with the company letting them know what happened. The managers name is Clint. He spoke with my husband and said we will have a new mailbox put up the following day. We weren't upset. We understand accidents happen. Before noon the next day we had a new mailbox put that looked almost identical to ours. It actually looks like an upgraded one. My husband and I were extremely impressed and pleased with the immediate attention taken to fix an accident! I had to call and talk to the manager, Clint, to let him know what an exceptional experience we had from beginning to end. The drivers were prompt, polite and very apologetic. Clint made it happen!! Our mailbox was replaced in just over 12 hours!!! Who sees that kind of professional and honest experience with a retailer anymore? Well, trust me when I say that Clint and his employees are the best! Clint was so friendly we could have talked for hours on the phone. It was a perfect all-around experience!!! Thank you to Clint and all of the Aaron's Furniture employees at the Ft. Walton Beach location! Never hesitate to go see them when you're shopping around. You'll happy you did!
They deserve more than 5 stars! read more