If I could give this place 0 stars I would. No one in that store can tell you the same information as the next person. I got a dish washer from them that I can't even use, when they dropped it off they didn't give us the adapter and when they gave us the adapter they gave use the wrong one. When asking for a refund they lady over the phone told me "it's just $20 and it's not even a full payment", my blood is boiling at the shear audacity because at this point it's not about the money it's about the principal of it all. I still haven't received a refund because in her words " we typically don't do refunds so I have to call my regional manager to get approval". There r screws missing, it's scratch up, it's dirty and full of calcium deposits and not to mention they DROPPED IT IN MY DRIVE WAY WHEN THEY GOT IT OFF THE TRUCK. all together they r unprofessional and have no clue what they're doing the only good experience I've had with them is the nice lady I talked to when I called corporate. Save ur time and money and go to Rent-A-Center read more