Specializing in liquidation and overstock furniture from online retailers, Open Box Outlet is…read moreofficially the only reason I came to the Orchards Mall for the first time in years. New product comes in daily according to their Facebook and everything comes assembled, ready to take home. Located in the previous location of Joanne Fabrics location, Open Box Outlet has a large layout where they display an overwhelming number of items. My husband is already excited to come back to check out more items. While the customer service could use a touch of work (greeting customers or at least having someone ask if you need help finding something), I blame the fact they just opened for that and I'm sure they'll get the right number of employees to remedy that. We will definitely be back soon.

The delivery of my sofa didn't include the power supply for it. They're now saying I have weeks…read moreuntil I get it. How is that acceptable?

The female employee that answered the phone was incredibly rude and unhelpful. This business is…read morelisted as a retail company for a furniture line that we're interested in. When asking if they carried this product or possibly had it in store, she said if it's not on their website, they don't carry it. But the furniture lines carried by this store are renamed so they aren't easily searchable on the company website. The employee offered no further assistance in seeing what their store renamed the product line to, no customer service or information about the anniversary sale this store is currently running, not even a "hey! Why don't you come on in, I'm sure we can find something to meet your needs if we don't carry that specific chair!" I'll be sure to order online elsewhere when I was trying to support a local (29mi away) business.

We absolutely love this couch. During the buying process we were told if it was in stock (which it…read morewas supposedly) then it would only be 2 weeks. We'll it ended up being close to 8 weeks to get our couch... I think this place has great customer service and great products and I was met with several follow up calls from their team, but be cautious if you are expecting something sooner than later. If I could give 4.5 I would!

Quality furniture. My wife and I worked with Terri. She was very thorough and left no stone…read moreunturned. She even laughed at my bad jokes! We felt we were treated well and paid a fair price for what we purchased.

nothing but cheap stuff from China. It's not for me. I'd rather spend a little more and get better…read morequality.

I had been excited to check out our new local Ollie's because I always love a good discount, so I…read morewas excited when husband found time to go with me yesterday. The store itself is ginormous and it was a tad overwhelming when I first walked in. After I stopped being intimidated by the store size I was able to get some great deals on things like laundry detergent and motion sensor lights for outside our home. I am looking forward to continuing to take advantage of the fantastic prices at Ollie's. I can see myself getting rugs and some more $10 bed sheets. I enjoyed exploring during my first visit but I can only imagine what I may find my second visit. Until next time!

Go see Rick for all your furniture needs. Straight shooter. Love doing business with someone…read morelocal and family owned.

From the owner: In 1952, Rich Plangger set out to provide quality affordable furniture and first-class service to…read morehis community in Southwest Michigan. Nearly 70 years later, our family is helping yours make home feel like home. Online or in our showroom, you'll find a wide range of unique and high-end furnishings from the brands you trust, like Ashley, Coaster, and Magnussen. Whether you're looking for a new mattress, bedroom set, or a full living room set, we have something stunning for every room. By staying on top of current trends with the latest quality furnishings, we're committed to designing rooms you're proud to call your own. So when you're ready to transform your space, let our family be there for yours.

This store has beautiful unique items for your home! Love this electric fireplace, just wish I had…read morethe space for it!

From the owner: The latest in home decor design - Designer furniture for less!read more

Samantha was very courteous and knowledgeable, assisted us with finding exactly what we needed plus…read moremore! Prices were very reasonable as well! Highly recommend!

Excellent service; very knowledgable salespeople Dylan and Sam. Not pushy, very honest as far as…read morewhat they prefer for a quality mattress and pillows. One stop shopping with mattress, pillows, sheets, etc and delivery free nationwide. Dylan went out of her way to explain the discounts and the variety of inventory and accommodate my delivery requested date. Would highly recommend.