Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

I loved working with Robert and his team. Robert went out of his way to help me pick out flooring…read morein my price range. We're selling the house and needed to replace carpets. We put in vinyl flooring in the living room, hallway & bath with carpets in the bedrooms. They knew we were in a hurry so they put flooring down as it came in. I'm not on their city, I'm 30 minutes away. They must have been to the house over a dozen times. As soon as a new piece of the project came in, they were there. Robert was easy to reach and great to communicate with. His team very friendly and it all looks amazing. They also came in under budget.

Taylor Made Floors did a spectacular job refinishing our hardwood floors. From the beginning, Bryan…read moreand Katie were wonderful to work with. They spent time helping us plan the job carefully, answered all of our questions clearly, and organized the whole process, which reassured us that we'd made the best choice. Bryan arrived with his team, Luke and Tyler, and they were friendly, professional, immensely helpful, and very careful in our home. They clearly take real pride in their craft. They were respectful of the space, attentive to details, and clearly knew exactly what they were doing. We were blown away by the results. Our floors look more vibrant and beautiful than when they were new. The finish is gorgeous, the workmanship is excellent, and the whole house feels refreshed. Bryan gave us advice on how to care for the floors, including pads for the feet of furniture, mats for the bathroom to protect against water damage, and lots more. We're very grateful to Bryan, Katie, Luke, Tyler for bringing such skill, care, and expertise to the project. We highly recommend Taylor Made Floors to anyone looking for true professionals who do outstanding work.

These guys are the best! My floors are absolutely gorgeous. I hired Bryan and his team to restore…read morethe hardwood floors in my living room and put down new LVP in my kitchen and bathroom. From beginning to end Bryan was wonderful to work with. He was professional, honest, hardworking, and a true artist in his craft. Pricing is more than fair for the beauty of their work. Every board was restored to perfection. Bryan took the time to lay out a beautiful herringbone pattern with the LVP and it looks stunning. You can't beat their care, precision, and craftsmanship. Bryan and his team are the best of the best. I am so happy with my gorgeous floors!

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Alan made our experience at the Floor Store informative and easy. He showed us alternatives to what…read morewe thought we wanted and provided us with a great solution. The pricing was competitive. We picked up the flooring in two stages and the warehouse staff was helpful, friendly, and efficient.

A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

I am the trustee of my parents' estate and am writing this on behalf of my elderly, veteran parents…read morewho were taken advantage of by Carpet One. The poor quality products, shoddy installation, and predatory customer "disservice" dragged out for nearly a year after the initial insurance claim. If you value your time, money, and sanity, do not use CarpetOne. They tried to pass off an inferior carpet as comparable to the carpet being replaced. The laminate flooring was installed with obvious repeated patterns immediately adjacent to one another. The thinner laminate flooring was installed such that there was a gap between the baseboards and the floor. In dealing with Ben, my mother remarked on multiple occasions that she felt bullied by him, and there were several over-billing discrepancies that the insurance company had to get involved with to resolve. Finally, the installer who put in the laminate floor asked to borrow my father's tools, and after he was done, the tools went missing. I do not have any firm evidence of theft, so I'm not saying they were stolen, but the timing is suspect. Of the several companies engaged to repair the property after the damage, only CarpetOne stands out as a bad experience.

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Did a great job when remodeling my kitchen. Just hired them to do more work to my deck as well.read more

Our deck is beautiful but the trex keeps loosening! I told Miguel it needed boards or something…read morearound edge. I am slightly disappointed but it is beautiful.

OMG, I just looked up Willits Power to get their phone number and noticed some not-so-nice reviews…read moreand I am seriously surprised and want to say that I disagree wholeheartedly. This is a small local business that is simply wonderful and a cornerstone of our community. Not only do they carry -- EVERYTHING - you need to maintain your ranch or outdoor property like tools of all sizes, outdoor clothing, etc. etc., they also sell and rent all the important equipment you need to dig, trench, build, garden, etc. at reasonable prices from large scale to small scale. They also fix all your small engine stuff like mowers and weed eaters and do so really, really well. I LOVE this store! They also have dog and horse supplies, houseware, canning supplies - just all kinds of cool stuff. We are incredibly lucky to have this place in our small town and we have always been treated really well. So don't listen to those other reviews at all because Willits Power has what you need at fair and honest prices.

I encourage everyone NOT to support these crooks! They are unprofessional in every way and this…read morelast time will be the last time they ever overcharge me again. Of course, they're also way overpriced as well so why buy something that's way overpriced just to get horrible customer service when you can get it. Cheaper elsewhere from very friendly folks then aren't out to get you.