I had called plumber after plumber trying to get someone to assist me with a busted pipe. I called…read moreHamilton Plumbing and he answered on the first call. He was very informative and showed up at the time he said he would. He was polite as well as knowledgeable. He quickly fixed my issue and didn't overcharge! I will be using hI'm from here on out.

I requested to have a faucet problem (airflow with kitchen faucet) along with a few other issues…read more They came and corrected the problem. An explanation was given as to what the problem was and what they needed to do. The price was for their service was fair. I would highly recommend them and will call them whenever I have a plumbing issue.

I hired Braxton Britt Plumbing to come out and do, what according to their quote to my questions,…read morewould have come close to a $500 job. Our plumber came out and ignored the advice I was given as to the ONLY possible thing it could be, ignored all the things I told him we already had our handyman check, and set himself to work. To be honest with you, I was getting a bit upset about the time he was "wasting" by retracing steps already done! But then he comes back with, "all done and the final bill is $125." HUH?? Instead of listening to my thoughts on the problem, he used his professional skills and saved me a LOT of money that others would have gladly gone with my ideas first, then worked their ideas and then charged me that $500 I was expecting! So once again Braxton Britt Plumbing came through for me! They are very professional yet friendly and cordial while getting right to work. And once they've come to your place, the second time they come, the plumber tells you how much the bill is and then they bill you for their service. When people ask me if I know of a plumber to recommend, without hesitation I open the contacts in my phone and text them my Braxton Britt contact card!

The men who came out quoted us a price and told us they were not going to charge us for coming out…read morefor that quote. After the work was done, which it still leaked btw it was about a hundred more dollars than my quote but was never told it would be more. Called the office and the guy was clueless and not interested in the situation. Just told us he shouldn't have told me he wouldn't charge us for the initial visit. I will absolutely not recommend this place.

I could not have been more pleased with their kind, courteous and timely service. I appreciated…read morethe work and the personnel with whom I came in contact - on the phone and in person. It is a great pleasure to work with such professionals. This is in distinct contrast to some other plumbers in the area and I will call upon them again

very skilled repair people. a third generation plumber. has repaired my toilet, installed a new…read moresink, and put in a new disposal but first tried to see if he could fix it.

I came to town to visit and had a clogged sink at the family house. I called them this morning and…read morehe told me his crew would come in a few hours after finishing a job they are on. He said they would call to let me know when they were on the way since he did not have a time to provide. They called and showed up within 15 min of the call. They quoted me a price and cleared the clog, cleaned the mess made by the clog and were super friendly. Great business and very affordable!

Great work he contact me right away and took care of the problem the next day! He was a very…read morefriendly hardworking guy that took care of the problem definitely would call him again!

I am a big advocate of small businesses & commend Joshua for starting this, obvious new business…read more Having said that, the job I hired him for should have been a two man job. He sent one employee to do the job which took all day & the employee didn't seem that confident in what he was doing, making me very nervous that I made a big mistake hiring this business. All & all, the job got done, but I won't be hiring them anytime soon. I do hope the business improves with time.

Responded quickly and came with 24 hrs to service my AC unit to get it working again. Ryan also…read morecleaned and checked everything for less than what I was expecting to pay.

Courteous prompt reasonable costs. Tech name Jorge very knowledgeable!read more

After several attempts no satisfactory in service or repair I called the office 11 am and was…read morepromised to hear back by noon They received a call for a large project that they had to take but left my business in a turmoil with equipment spread throughout the store So much for professionalism from the office as someone hung up and refused to answer the questions I was inquiring Administrative assistance has a communication issue and is obviously tired from her job but rudeness is not called for Unprofessional Tardiness and Unpleasant staff Will not use or refer this company

Unfortunately we had a problem with a toilet during Memorial Day weekend. We called the company on…read moreMemorial Day and were told that he had two service calls to go on and then he would be by to give an estimate on the work. (We also needed two faucets to be replaced and figured it would be easier to get it done at the same time as the toilet.) Well, he did not show up at all that night. We didn't receive a courtesy call either. It only takes a moment to call someone back and apologize that you won't be able to make it that night after all. Hopefully they pick up on this practice in the future. The next morning, the guy called us back and said he would be at the house around 9 or 9:30 and apologized that he got an emergency call the night before. (Again, it only takes a moment for a courtesy call once you've told someone you're going to be there for an estimate.) He did arrive around 9:45. He did a quick look at the work and quoted at half what another company quoted over the phone (without seeing any of the work.) He stayed and did the work. It took him a total of six hours to complete the valve replacement on the toilet and installing the two faucets. He had two cell phones with him that rang constantly. And every time one rang, he took the time to answer it. I thought this was quite a bit unprofessional, especially since some of the calls sounded like personal calls. The calls greatly slowed down the work. Unfortunately, one of the replacement faucets we purchased was faulty and we had to get it replaced before he could finish the work. During the twenty minutes it took to go down to Lowe's and replace the part, he left to go do another call. Luckily it didn't take him long to come back after we called him and told him we replaced the part. So after this six hour ordeal, he finally finished the work and stuck to his quoted price. (Lucky us!) I can't really say I recommend or don't recommend this company. If you have all day for your plumbing problem to get fixed, then go for it. The guy is very nice. (This was just a little pet peeve, but he talks extremely loudly and I had a sleeping 4 mo old in the house.) He also kept asking us to clean up after him and tighten things here and there. Some things I feel he should have been doing himself. I probably won't use this company again.

I do not recommend Mr. Thomas due to he OVERCHARGES. I had him do some work for me at a couple of…read moreother locations and he was very fair and helpful. However today I had him install a water heater that took him 45 mins. The only thing he had to do was take it out of the box and connect it. All the wires and fittings were already there so literally hook it up was all he had to do and he charged me 250.00. Told me this is what they been charging for 20 years. Could have been that way but I am sure there was a lot more to that price than connecting a couple of hoses and wires. On the high side I did not expect to pay no more that $100-$150.00 for this job. Reading the other review it appears to me he makes it up as he goes. The invoice he just jots down something to make it appear that he did something of value for the price.