Friendly, experienced and efficient. Found me the best deal…read moreon all me insurance needs.

I've worked with Tamara and her team for my homeowners and auto insurance needs and they…read moreconsistently provide great coverage and pricing options. They are quick and thorough in responding to my questions and requests.

I can't say enough amazing things about the outstanding customer service we've received at Univista…read moreInsurance's Bird Road office! From the moment we first walked in, we were greeted warmly and treated with the utmost professionalism and care. A special shoutout to **Ms. Yuset Rodriguez** -- she is truly a superstar! Thanks to her unwavering commitment to excellent customer care, we've been loyal, long-time customers. Whether you're meeting with her in person or just speaking with her over the phone, Yuset's service is always above and beyond. She is kind, knowledgeable, patient, and truly makes you feel like family, not just another client. Every interaction with Yuset is smooth, stress-free, and even enjoyable -- she explains everything clearly and always has your best interests at heart. It's rare to find someone who genuinely cares and consistently delivers such an exceptional experience. If you're looking for top-notch service, I highly recommend Univista Insurance on Bird Road -- and especially Ms. Yuset Rodriguez. Thank you, Yuset, for always going the extra mile! Ahora en Español: -------------------------------- ¡No tengo palabras para describir el increíble servicio al cliente que hemos recibido en la oficina de Univista Insurance en Bird Road! Desde la primera vez que entramos, nos recibieron con una cálida bienvenida y nos atendieron con el máximo profesionalismo y dedicación. Un agradecimiento muy especial para **la Sra. Yuset Rodriguez** -- ¡es verdaderamente una estrella! Gracias a su compromiso incondicional con la excelencia en el servicio al cliente, hemos sido clientes fieles durante mucho tiempo. Ya sea en persona o simplemente al atender una llamada telefónica, el servicio de Yuset siempre es superior y va más allá de lo esperado. Ella es amable, conocedora, paciente, y siempre nos hace sentir como parte de la familia, no solo como un cliente más. Además, **Yuset está disponible para todas tus necesidades de seguro** -- ya sea de salud, automóvil o casa, ella siempre está lista para ayudarte con todo lo que necesites. Cada interacción con Yuset es fluida, sin estrés y hasta agradable -- explica todo con claridad y siempre vela por nuestros mejores intereses. Es muy raro encontrar a alguien que realmente se preocupe tanto y que ofrezca un servicio excepcional de manera constante. Si buscas un servicio de primera calidad, recomiendo con los ojos cerrados a Univista Insurance en Bird Road -- y en especial a la Sra. Yuset Rodriguez. ¡Gracias, Yuset, por siempre dar lo mejor de ti!

Great customer service and perfecto location . Always very fast and professional . From the moment…read morewe first walked in, we were greeted warmly and treated with the utmost professionalism . They help me on my Commercial coverage and help me with all my questions . Thank you

This small office is located in the Ultimate Miami 80's Cheese shopping center. Only a few places…read morelike this exist, where concrete meets glass cubes and undulates, but this is the most hideous of the lot. It is synonym with big hair and neon, as well as Vanilla Ice. The office itself is not 80's though, although the staff is. No, seriously, this office has very competent staff and they will find you the right product for your needs. They offer many discounts for multiple policy holders, and you can surely snag a good deal. Not only that, but they are always available and are very accommodating in case of emergency. Their attitude is basically "if you want it, you got it". Bill Helbig has been handling my business for the past 15 years and he has been doing a great job. Full disclosure, updates and reminders, and a few simple notes every once in a while make me feel that I'm in good care. He is one of the best.

totally agree with Julio!…read more ive been a client of bill helbig since I started driving. when I got married my husband was a little hesitant to leave his agent and come on board with mine, but it was a no brainer to stay with bills office as the staff is always so nice and efficient. and always willing to help out and stay in touch! we have several policies thru them and they are so organized and knowledgeable to make sure we get the best rate and are totally satisfied and comfortable with the premium amounts. we have had homeowners and flood, 2 cars, 2 rentals properties and soon will be adding life insurance to the mix. every time I have a question or issue it gets resolved super promptly, whether by phone or email. their office is very easy to deal with.

Silver Palm Insurance is the best of the best. I've been a loyal customer for almost 5 years. They…read moreprovide excellent customer service and they always have exceeded my expectations. Highly recommended!

Great service with a team of knowledgeable staff. They help you navigate the sometimes difficult…read moreand challenging road of insurance. It's hard to find folks that care about you and the service they provide. Thank you

Excellent insurance company! Creative and polished and fantastic at communication they consistently…read moretried to save us money on our various policies and were so patient with us in our slow approach. My Wife and I got a new car insurance policy that was more comprehensive and also less expensive and are currently looking for a new homeowners policy for our condo. The experience here has been seemless and also fantastic with each member of their team being top knotch!

Used to be great, now it is horrible…read more It's hard enough to get property insurance post hurricane without your agent being condescending and incompetent. Prices through the roof, refusal to actually work to get those down, fighting to tell me to do useless upgrades... all in all completely stressful and awful. Thank god for Sol Insurance! Saved about 2500 not staying with E&L. WHOOOOO. I recommend you switch too.

Rick is an excellent agent. The entire staff is very caring and responsive. With it being hurricane…read moreseason, we feel so safe knowing that everything is insured with Rick Gonzalez. We highly recommend them.

After 15 years I switched to State Farm from another carrier from my which SF provided me with much…read moremore reasonable auto insurance premium not to Mention the great service I received from Martha .

I had the pleasure of having Gabriella Mesa assist me in obtaining very important information in…read morereference to my insurance policy. I had tried before to obtain the information. When I called again, Gabriella answered the . She spoke so pleasantly and professionally on the call. She was very understanding and reassuring that she could and would help me. She made me feel that I was valued as a long time customer. Gabriella took the time to research the information, provide the information to me the way in which I needed it (electronic format). Without me asking Gabriella took time out to highlight areas I needed to focus on. I really appreciated her. Her performance was important enough for me to take time out of my very busy schedule to acknowledge her work. I hope her supervisor gets to read this.

Carlos and his team have always gone over and beyond their call of duty for the 10+ years we have…read morebeen with them. They have always provided exceptional and honest service for our family. I would highly recommend them to anyone who looking for an insurance agent who will always have their best interest at heart. Carlos has our trust 100 % and that is something that is not so easy to give out these days! Keep up the awesome job you are doing!

la atención de abdiely maravilloso lo recomiendo al 100 y me ayudó muchísimo con mi seguro graciasread more

POOR CUSTOMER SERVICE: After paying $250 every month for 3…read moreyears, I file my first claim. I send photos to my policy's contact, and despite the damages, they estimate it at $1400, which is entirely insufficient. The repair shop confirms extensive damage but won't take my car without an accurate estimate. After persistent calls, they reluctantly authorize using a "used" door and fixing the bumper, refusing to update the estimate despite the shop's recommendation for a new one, displaying rude behavior. Unacceptable service, an incompetent response evident in the photos and their assessment. GEICO's solution is to leave me without a car for months. Never again, GEICO.