The best insurance agent i have .. onest nice profesional .. she own the bussines so she and her…read moreemployee care about costumesr a lot ... we do bussines over 8 years now .. put all i have on a stake for her and her office ... so they not gone rip you off never ever ... like the other insurance companys ... best around garden city !!!! Thank's for the help paula .. i mean that !!!! Trust and respect for your office !!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have 20 years' experience within the Allstate Agency. My agency is focused on ensuring customers leave our agency pleased and knowledgeable on their insurance options. I provide peace of mind to all Allstate customers.

Everyone on the team is wonderful. However, Katrina seems to get stuck with me the most and I…read morereally appreciate the ease she makes of my experiences there. Everything is always taken care of.

This is a great place, they do care about their customers, all you got to do is sit down and talk…read moreto them!! They will explain it all!! BT you are fantastic!! you kept your composure and was professional in spite of my attitude and thinking i was right! No, YOU was right and you handled that very well!!! Thank you all for your patience!

***STAY AWAY FROM THIS OFFICE/AGENT*** After almost a year…read moreof attempting to switch my agent from Manessa to another agent, due to poor customer service and communication from Ali, today's experience with him was the icing on the cake. In my interaction with Ali today he was disrespectful, rude and had a complete lack of professionalism leaving me with no option but to write this review. His abrasiveness, dismissiveness and tone when speaking to me was unappreciated, especially as an individual that has given him business for multiple consecutive years. Rather than attempting to assist he stated, "leave, you've given us nothing but problems since the beginning". Mind you, in all the years I've been with him, I can genuinely say that I have never made one claim against my home or vehicle policy. I've paid every policy in full for 6 months for both of my vehicles and have never ever defaulted on my policy nor had an overlapse in coverage. The "problems" I have given was the complaint to the fact that they hardly ever answer their phone and their customer service is subpar. Basically, if you aren't praising his horrible customer service skills but instead requesting information you are entitled to and your own policy, you're considered a problematic customer. Your company should pride themselves in customer service and attempt to restore customer issues to their satisfaction, rather than being aggressive. Ali's threatening (yelling) and intimidating interaction with me is one that will be shared with the main office. You're running a professional institution and should address your customers, especially one that has been frustrated with your service for over a year now with respect and grace. One thing I can guarantee is, Mr. Chautio will never challenge his anger or disrespect to me again now that my policy is moved to a new agent.

More than your typical Meemic office at Manessa agency, these people put the client first and make…read moresure you are treated properly. a pleasure to do business with them.

AK was personable and very helpful getting my auto policies. I know personally that State Farm…read moreinsurance is the best that there is so I was happy to go through Jasmine Ross agency for my renters insurance and my car insurance! Thank you AK and Merry Christmas and Happy New Year!

Excellent Customer service!! the ladies that run the office are super professional, knowledgeable…read moreand amazing. If you want impeccable service and quality insurance definitely visit this State Farm In Michigan.

Been with them for a couple years was good at first! My trouble started a year ago. I called the…read morelocal office and had questions for them since I couldn't get a call back about my claim. I was told by a women she'd call me back the next day with answers. When she didn't call me back i called her. I was told very rudely its not her job to help me with my claim! I let it go and forgot about. Now for the last 6months I've been trying to adjust my PIP on car policy. I was told on the phone that i would have to come and change it in person! I let it go even though i knew thats wrong. Now i finally get the form to email to them and they opened it almost 2 weeks later! So now she told me i have to come in nope ill be calling and getting 1-2 quotes from different providers for homeowners & insurance for 2 cars. Lazy lazy lazy

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am excited to open my agency in Wayne County, and I look forward to getting to know the community as well as helping customers with their personal insurance needs, giving them the individualized attention they deserve. We are located at the only traffic light on Warren Road, between Inkster and Middlebelt on the North side of the street.