June 10, 2019 - Attached is the bid for your work. Please don't hesitate to contact me with any questions. -Steve
June 10, 2019 - We accept your bid as attached. Let us know where to send the check and when work is to be started and completed. We will send a check for $6,750 for the deposit, and upon completion another payment of $6,750. -Client
June 11, 2019 - Thank you for the work and for issuing a check. We will send a contract out to you. Your roof will be done first. The $6,750.00 will be applied to the roof to cover material costs leaving a balance $2,350.00 which will be due immediately upon completion of the roof. The architectural shingles you needs to look at are Atlas Castlebrook shingles, available from Menards (in-stock colors). We would also like to split the paint portion into two payments as well. Until I am up on the roof I won't be able to quote what is needing to be done to the gutters, but they are $5.00lf. There are several styles of gutter covers out there and the cost varies greatly. I can send you information on this. Thank you, Steve
June 11, 2019 - We have selected Pewter. Please confirm when completed and Erin will inspect and provide you with your final check. - Client
June 12, 2019 - Attached is the contract for your work. Please accept and return via email. I would prefer to meet you and pick up a check so you know who you will be dealing with. I will let you know on the gutters. Thank you, Steve
June 12, 2019 - Via email: Contract is approved. That same day: Steve came to my place of work and I handed him a check for $6,750. He told me verbally that he would do the work the following week. - Client
July 20, 2019 - Steve: Can I get a timeframe on when the roof will be completed. Thanks for the update. - Client (no response for 11 days)
July 31, 2019 - Good morning, I just want to give you an update on the roof. Materials are scheduled to be delivered Fri or Sat. I'm working on improving that schedule. -Steve
July 31, 2019 - Thanks for the update. -Client
August 18. 2019 - Please let me know what is going on with roof. You have had our funds for months without any progress. I await your response. -Client (no reponse for 1 month)
September 13, 2019 - Good morning this is Steve with AAA home improvements it's cooling off quite a bit we will be able to get on your roof next week I've got it scheduled and there are two long sections of the Front porch flashing we will be replacing I don't see any damage from below but they look like they're in pretty bad shape. -Steve
September 13, 2019 - Thanks for the update. Once that is done you will move onto the painting as well! Have a great day! -Client
September 20, 2019 - Don this is Steve we were going to start on your roof this morning it's raining of course I will keep you posted I don't know if you're aware but the materials are on site at your house. - Steve
September 20. 2019 - Thanks for the update - Client
October 4, 2019 - Any update on roof and painting of our house. It has been several months. -Client
October 4, 2019 - I can tell you a roof will go on there soon we have had absolutely crazy weather here and I know sometimes it seems like we're not there when we could be but if there's a chance of rain I cannot have a roof torn off and leave the house exposed like that I'm trying to arrange things for first part of next week it's been raining for the past four days but like I said I can assure you a roofer go on and these were our intentions. - Steve
October 4, 2019 - Thanks for the update. Just starting to get a little worried - Client
October 21, 2019 - I am yet again disappointed to see that no work has been done - even though the weather has been absolutely perfect for quite a long stretch. Your last email indicated bad weather as the reason no roof was put on. We paid you a large sum of money - and nothing has been done. If the work is not completed in a timely fashion (i.e. in the coming week) I believe it would be safe to say that we would expect a return of the deposit. -Client
I called and left a voice message, no response. I also wrote their contact us on their website. No response. read more