Very friendly service. I was in and out in just 10-15 minutes. I had them package and ship an item…read more Cost was reasonable.

From the owner: Williams Enterprises is the corporate office of Express Care of South Hill, Express Care of…read moreFarmville, Express Care of Ashland, Express Car Wash of South Hill, Express Car Wash of Farmville and B & W Mini Storage. Located inside Williams Enterprises is Pack N Ship, an UPS Authorized Shipping Outlet and Uhaul.

ZERO STARS. THESE PEOPLE ARE THIEVES. False billing, stolen merchandise, etc. We rented a…read morestorage unit from Vernon Stevens, owner. We immediately began receiving late notices, (48 hrs after paying by auto draft) Next we received lock out notices for other tenants. When we arrived to use our unit, he had rented it to another person. Asked us to remove their lock and throw their stuff out. We would not. He then assigned us two smaller units for the trouble and mistakes. When we arrived two months later to move more stuff in, 5,000.00 worth of brand new, still in the original packaging, commercial appliances had been confiscated and supposedly sold by the local agent, SH Police Officer Ryan Durham. They can produce no notice of billing, sale, or purchase. It is presumed they either kept if for personal use or shadily sold it to a friend and pocketed the cash. UNBELIEVABLE! We are not the only ones, we spoken to other tenants that have had the same issues. Their is no recourse other than civil suit. They know this and have manipulated the system with expertise. DO NOT RENT FROM THESE PEOPLE, YOUR VALUABLES ARE NOT SAFE. Anyone wishing to contact me for documentation please do so. I will update this review as the civil suit proceeds. Anyone who has experienced questionable business and billing practices by this company please contact me.

From the owner: Access and availability 24 Hr. read more

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.