With a new home purchase on the line, I was stuck between a decision to use Truview or another…read morecompetitor. From my first call to the company, staff were very professional and polite. They answered all questions I had regarding the process and the actual inspection. They were able to get me scheduled in under 24 hours, which was important because of an encroaching deadline. What ultimately swayed my decision to use Truview was the price. Other competitors, after offering a military discount - which Truview does not - still ran $100 above Truview's cost and didn't include the wind mitigation and four point inspection. The inspector (Armanni) was great - he arrived ahead of schedule and was polite and professional, and was very clear with his explanation of findings. The report was received within approximately an hour of the inspection completion, and all 97 pages detailed every possible deficiency you could imagine - from serious to ridiculously cosmetic. After receiving my report, I was unable to send the 4-point and wind mitigation reports by email for our insurance quotes. A quick call to Truview remedied that, and within 10 minutes each report was sent individually by email to permit easy transmission to the insurance company. Very happy with our choice.

I hired this company for a home inspection, and the work they did was extremely superficial. They…read morecompletely missed something as basic as the cooktop being disconnected. The worst part wasn't just their careless work, but their customer service. When I called to complain and ask for an explanation, they were incredibly rude. They literally told me that they wouldn't take responsibility for anything and that I was on my own. It is a total lack of respect for the customer. You pay for a professional service to avoid surprises, and you end up completely unprotected. I do not recommend them at all--look for another option that is actually serious and responsible.

The tech Javier just finished cleaning out our dryer vent…read more He was professional and very pleasant. He showed me how much lint has accumulated over the years, and suggested a yearly vent cleaning to prevent a fire and to keep our dryer working more efficiently. I will be calling them again next year, and recommending them to my friends and neighbors! Thank you, Javier!

Very satisfied with the services provided. Javier and his wife, Maty, arrived early, had EXCELLENT…read morecustomer service, super polite and pleasant, and the results exceeded my expectations. I can't believe so much was done so quickly. Everything was left clean and they we done and gone within an hour. Nothing but positive things to say about them. Thank you!