Horrible experience almost from the start! We sent through a query to a number of companies about a Yacht in Greece. Eldin was very responsive at first, however things quickly changed when I received a quote that was significantly cheaper for the same boat 2019 450F Lagoon from Lefkada. I kindly asked if they would match the quote, he rudely responded in CAPITAL letters to me! At this point we should have just gone elsewhere, as it was a sign of things to come!!! They eventually agreed to provide 2 SUPs for free and we signed contracts.
The day before our charter, Eldin wrote to us to let us know that they can not provide the 2 SUP as agreed. Having it not having a skipper was not part of the agreement, and the rude emails began once again.
Having just completed our trip we were delighted with the local White Sails team, but we would not recommend that you go through a broker such as A2A Yachting. The frustration and unnecessary rude emails and total lack of customer service was appalling, and could have totally ruined our first sailing experience.
Next time we will go directly to White Sails and forget about dealing with the broker! read more