Gerrick always has a smile when delivering!! Great service! Keep up the good work! :)read more

Fast service with a smile!!! Thank you for a professional approach while providing quality printing.read more

Big shout out to the staff and Mr George from the West Coast for taking it to the next Fed Ex…read morelevel!! I called and set myself up with the right person. George buddies me by suggesting I visit the store and he could walk me through label crreation. The Fed Ex website was down for two weeks and my situation was desperate and time was running out. The expectation surpassed the experience and George walked me through setting up the label and emailing it in PDF form to my client. The rest was history. Because I have an account my tracking for the package was simplified once the package was accepted in the FedEx ecosystem. Good help is hard to find, and George was leaving support to this location because of staff shortage. His normal office is in Buckhead near Phipps Plaza. When I need help, trust I will be putting on the extra miles if necessary to connect with George. The biggest challenge and area of opportunity is Fed Ex's phone lines. They connect you to anAI source that doesn't comprehend very well when the customer needs are urgent. Instead if you don't choose the correct option which is super slim it will disconnect you. I was disconnected on at least 8 times before someone picked up the phone. Fed Ex spends tons of money on this system without keeping the needs of the customer first. Maybe this experience will render an evaluation and things will change

Poor customer service. Manger is rude! Don't work with them because you will find out soon they…read moreare a poorly run store.

Hard copy documents printed from pdf files on a flash drive. I have used their services repeatedly…read moreover numerous years. They are efficient, reasonably priced, and friendly. I have used their services both on a walk-in in need of a fast service and remotely submitting files to be printed ..... and, they have always fully satisfied my needs.

Went today to take care of getting some postcards made…read more Mitchell attended to the job and paid great attention, looking over the work before giving it to me (leafing through the pile of postcards made). Within minutes, I had custom postcards for my business, that were perfect in size, color and text. The price was very reasonable and agreeable, A nice busy place. And I'm supporting a locally owned business!

great service for printing …read more........... ................................................ ......................................................,y...................../...............great service for printing ............ ................................................ ......................................................,y...................../...............

Instant Imprints did a fantastic job on some jackets for my crew…read more communication and follow through were top notch. I will use them again.

Great service! This was my first time using a local print shop & I'm glad I did! Will definitely go…read moreback to get business cards & a banner. Parking: located in a shopping plaza so there's plenty of parking available. Customer service: friendly, quick, & efficient. What I especially like is the attention to detail & their willingness to make sure they satisfy the customer Overall: will definitely be back & would recommend them to any other business big or small.

Good pricing, good product, quick turnaround. I'd use Diamond Prints 49…read moreagain.................................................................................................................,.....,,,,,,,

I needed a super quick turnaround on getting branded tumblers for my sales team that was visiting…read morefrom out of town. Amber was able to help me quickly - providing me with lots of different options, a proof of the design, and hand-delivering them to my office. They were a huge hit with our team!

I love coming to this UPS store off of South Cobb Dr. they're so quick, efficient and offer top…read morenotch quality service at every visit. All I needed to do was return some items so I already had my QR codes ready to scan, they had me in and out in less than 5 minutes. The cost to ship is fairly low, but like any UPS store, the size of your package determines the cost. Ship your items off here if ever in the area!

I have at least a 3 to 4 UPS stores near me and this is the best!! They are always friendly,…read moreefficient and quick! Also great for Amazon returns, copies, mailing, etc.

Visited Dickson shopping UPS stores 1079 on 04/03/26, I came to get documents notarized. Michael…read morethe manager was extremely rude & unprofessional first off he greeted me with a scowl on his face like it was a bother to help me second I ask did he think one or two of the documents that were attached needed to be notarized, he snapped whatever you were told to do, I stated no instructions were given regarding notarizing these documents, I ask why do you have an attitude. Michael then shoved my documents @ me over counter stating im not helping you leave. I Then stated Jesus loves you & I hope you dont treat your mother this way. Michael I hope you get the training & help you need, I hate to say but this UPS stores is going to continue to lose business with this nasty manager in charge, I hope the owner Sue Park gets this resolved.

First I would like to say ...I have used this store for Returns to Amazon + other activity since @…read moreleast 2008. About there weeks ago I took an Amazon package for return & was treated rudely by Michael ( he said he was the Manager! Again today July 24 when I returned two items! Michael was sp extremely rude..and when I complained he advised me I could go to another store! Does the store not need our Business? Can it afford a horribly Rude agent? I am also contacting UPS. A resident Of the neighborhood Village for 20 years! j/h

I last minutely needed a CD project done for my birthday & Joshua was a huge help! From helping…read morecome up with ideas as I was going on. He ever did it in a quick turnaround. It's rare that businesses have CD print in and I'm so happy I found him at the right time! Great customer service, awesome quality, and convenient location

Great customer service response time is extremely quick. Pricing was very reasonable and they…read morereally go above and beyond.

I have had a mailbox at this UPS location for nearly 20yrs. Today I closed it due to Kirsten…read more(unsightly brunette with glasses) sabotaging my incoming mail/packages. Over the years, I have had a few unpleasant exchanges with her over my mail/packages and today was the last straw. Well, I was expecting a package from Canada which was due to arrive on Feb 4/26. The items were for my brother's funeral so when I received an email from these people that my package had arrived, I swung by to pick it up. It was not the correct package so I tracked the package on my phone and saw that it was refused by the receiver (UPS @ 2451 Cumberland). I explained to her that the package coming in from Canada may require a custom fee. She (Kirsten) admitted that earlier in the day she refused a package because they didn't have any cash on hand however, she didn't bother to look at the name of the receiver or inquire what the cost was. I found that rather odd and off putting but didn't bother to question her further. She suggested I call the 1-800. I got in my car and did just that. The cost was $44.99. I immediately called back the store and spoke to Kirsten's dad (older man). I asked him how they would handle packages that required Custom Fees/COD. Her Dad explained that their 'protocol' for packages requiring Custom Fees or COD are: They would call the customer (myself) and confirm whether I wanted them to accept and pay for it on my behalf and then I would in turn reimburse them. My package was redeliverd on Feb 6/26. I went in to pick it up and asked the dad for clarification on why his daughter (Kirsten), would refuse a package without looking at the name and wouldn't even bother to follow 'protocol' given the fact that, yes, I've been a customer for nearly 20yrs. He staunchly defended her saying that maybe my name was not on the package, that I should have given them a heads up about the custom fees and blah blah blah. Sir, I just spoke to you a couple days ago about your protocol!!! None of this sat well with me so I returned by mailbox key and demanded a refund on my mailbox. The only thing consistent in this place is POOR, UNFRIENDLY, SURLY CUSTOMER SERVICE!!!!

Dante, one of the service reps always has a smile on his face no whether whether it's the beginning…read moreof the day or the end of the day when you know a lot has gone on before hand, especially during Christmas time where everyone's shipping and have little time to be polite! Dante is always friendly and always so accurate in knowing exactly what my needs are and how to meet them! The rest of the crew is great as well! It's always a fast in and out because they're so efficient! I am really sad when I have to go to other UPS stores and deal with poor service and poor attitudes. These people really rock as far as knowing how to please a customer. UPS store is to the left of the cleaners and to right of the Publix grocery store I will continue to come here as long as I can.